When I got home, the next day I noticed an extra charge on my card, I email and no answer until almost 2 days later when they it’s it’s from sneaking an animal in, I did not have an animal in our room, it was me and my 2 kids, they will not give the owners contact information or say anything about their cameras as I told them to check those, I have proof my animals were home with my husband with our cameras inside our house with the dates and the times. It’s pretty horrible scamming people and even more worse this close to Christmas, I will never stay there again.