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SureStay Plus Hotel by Best Western Cheyenne

2.5 star property
Enjoy free breakfast at this Cheyenne hotel

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Cheyenne

Exterior
Indoor pool
Standard Room, 1 King Bed, Accessible, Hot Tub | Down comforters, pillowtop beds, individually decorated
Free breakfast
Reception
Reviews
8.4

Very good

Explore the area

Map
1781 Fleischli Pkwy, Cheyenne, WY, 82001
  • Popular LocationWyoming State Capitol4 min drive
  • Popular LocationWyoming State Museum4 min drive
  • Popular LocationCheyenne Frontier Days Old West Museum6 min drive
  • AirportDenver, CO (DEN-Denver Intl.)98 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Down comforters, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.9/10 Excellent
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Hot Tub

Standard Room, 1 King Bed, Accessible, Hot Tub | Down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Accessible, Hot Tub

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

Down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 290 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Down comforters, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8/10 Excellent
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Down comforters, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Down comforters, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10/10 Exceptional
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Down comforters, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Down comforters, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

Down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 324 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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4.0 out of 5, Very Good, (1002)
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About the neighborhood

Cheyenne

In Cheyenne .Within 3 miles (5 km) of this Cheyenne hotel, you'll find Nelson Museum of the West and Cowgirls of the West Museum. Wyoming Transportation Museum and Wyoming State Museum are also within 3 miles (5 km).

What's nearby

  • Warren Air Force Base - 3 min drive
  • Wyoming State Capitol - 4 min drive
  • Wyoming State Museum - 4 min drive
  • Cheyenne Frontier Days Old West Museum - 6 min drive
  • Cheyenne Botanic Gardens - 6 min drive

Getting around

  • Denver Intl. Airport (DEN) - 98 min drive

Restaurants

  • McDonald's - 4 min drive
  • Black Tooth Brewery - 3 min drive
  • Korean House Restaurant - 4 min drive
  • Accomplice Beer Company - 3 min drive
  • Freedom's Edge Brewing Company - 3 min drive

About this property

SureStay Plus Hotel by Best Western Cheyenne

Enjoy free breakfast at this Cheyenne hotel
SureStay Plus Hotel by Best Western Cheyenne offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Cheyenne. Self parking is free.
  • 64 guestrooms or units
  • 3 levels
  • Built in 2002
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • 1 conference room
SureStay Plus Hotel by Best Western Cheyenne offers 64 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. A pillow menu is available. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Cheyenne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Lever door handles
  • Sign language-capable staff
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 25-inch TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cheyenne Hampton Inn
Hampton Inn Cheyenne
Hampton Inn Hotel Cheyenne
Hampton Inn Cheyenne Hotel Cheyenne
Hampton Inn Cheyenne Hotel
The Cheyenne Hotel
Hampton Inn Cheyenne
Surestay Plus By Best Cheyenne
SureStay Plus Hotel by Best Western Cheyenne Hotel
SureStay Plus Hotel by Best Western Cheyenne Cheyenne
SureStay Plus Hotel by Best Western Cheyenne Hotel Cheyenne

Frequently asked questions

How close is SureStay Plus Hotel by Best Western Cheyenne to the airport?

SureStay Plus Hotel by Best Western Cheyenne is 3.8 mi (8-min drive) away from the Cheyenne, WY (CYS-Cheyenne Regional) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Plus Hotel by Best Western Cheyenne?

As of May 22, 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Cheyenne on May 23, 2024 start from $120.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Cheyenne have an airport shuttle?

Airport shuttle services are not available at SureStay Plus Hotel by Best Western Cheyenne.

Does SureStay Plus Hotel by Best Western Cheyenne offer free breakfast?

Yes, SureStay Plus Hotel by Best Western Cheyenne offers free breakfast.

Is there a casino at SureStay Plus Hotel by Best Western Cheyenne?

No, there is no casino at this hotel.

What time is check-in at SureStay Plus Hotel by Best Western Cheyenne?

Check-in begins at 3 PM.

Is there free parking at SureStay Plus Hotel by Best Western Cheyenne?

This hotel offers free self parking.

Does SureStay Plus Hotel by Best Western Cheyenne have a pool?

SureStay Plus Hotel by Best Western Cheyenne features an indoor pool. Guests can enjoy pool access from 9 AM to 9 PM.

Does SureStay Plus Hotel by Best Western Cheyenne have a spa?

There are no spa services available at this hotel.

How close is SureStay Plus Hotel by Best Western Cheyenne to downtown Cheyenne?

SureStay Plus Hotel by Best Western Cheyenne is 1.7 mi away from Cheyenne.

SureStay Plus Hotel by Best Western Cheyenne Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 506 out of 1003 reviews" "
Rating 8 - Good. 317 out of 1003 reviews" "
Rating 6 - Okay. 89 out of 1003 reviews" "
Rating 4 - Poor. 45 out of 1003 reviews" "
Rating 2 - Terrible. 46 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to find, clean and quiet. Lobby area great but room could use a bit of refreshing. Breakfast was better then average for a hotel chain breakfast.

6/10 Okay

Sherry, Riverton

Traveled with family
Liked: Staff & service, amenities
We were on the second floor. The window faced the north and the hotel was located next to an interstate, the semi trucks were pretty loud and noisy. The wind was blowing and the window couldn’t close properly. The wind howled through that improperly closed window as well. The bathroom linoleum was worn and the floor was warped. The breakfast was great!
Stayed 1 night in Feb 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints other than breakfast ending at 9, it would be really nice if they could extend it to 10 since check out is at 11.

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Room comfort
1night stay
We arrived & the computers were down so we did not get a key to our room right away. They did upgrade us to a suite. The couch & chair in the suite were very uncomfortable. The couch fold away seemed to be broke. The bed was very firm so we did not sleep the best. Breakfast was good. Staff was friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Jamison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff. Great breakfast.

6/10 Okay

Maya

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not quite was I expected, but we felt safe and eventaully slept comfortably. We were supposed to receive a bottle of wine upon check-in, but they didn't have any. They offered me a bottle of water in place of it, but the biggest let down was the facility is quite rundown. All the furniture shows lots of wear and tear. The upholstery is breaking down and fraying on the furniture in the dining area. The stain and finish on the bedroom furniture has worn off and is heavily scratched up. They are planning a renovation which was already underway on the third floor. None of the reviews I read mentioned the rough state everything was in or about the renovations. There was a major problem with the sheets on one of the beds in our room. I think they used too much bleach or some other chemical in the laundering process and didn't get it all out. The sheets were literally burning my skin. I thought we might have to find another hotel at one point, but then we decided to see if the sheets on the second bed in the room were the same, and they were fine, so we were able to sleep comfortably after that. ON positve note, the staff was friendly, but I would not be likely to stay there again. The breakfast area was very clean adequate but not what we have come to expect of Best Western lately.
Stayed 1 night in Jan 2024

8/10 Good

Kathleen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
All was good. Check in smooth. Room nice, pool nice. Problem came later. I have sleep apnea and use CPAP. Not much sleep as it is. So I'm sleeping and 11:00pm the phone rings. I wake startled, trying to figure out where machine is, only to be told check in agent forgot to have me sign a check in form. Really? This couldn't wait til morning. Very little sleep after that. Then when I went down to sign, clerk was very rude.
Stayed 1 night in Jan 2024

8/10 Good

shoddie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and front desk staff outstanding.
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Stayed 1 night in Nov 2023

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The service and room was amazing I’ll stay there every time I’m in town now!
Stayed 1 night in Nov 2023