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 Charlotte •1 Room
 Charlotte • 1 Room
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Holiday Inn Express Hotel & Suites Charlotte Arrowood, an IHG Hotel

2.5-star property
805 W Arrowood Rd, Charlotte, NC 1-855-201-7819
4.7 out of 5
Exceptional!
See all 20 travelocity Reviews

"Everything was great except for the payments. Where they tried to charge my card twice and I had already paid online for the room. Also can never get ... " More

By a verified traveler on Mon 12 Dec 2022

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Arrowood

Arrowood stay

Your stay at this Arrowood hotel places you within 6 miles (10 km) of Billy Graham Library and Carowinds Theme Park. Also within 9 miles (15 km) are SouthPark Mall and Bank of America Stadium.

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$117* Per night/room Apr 28 - Apr 29

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, Accessible (Comms Accessible. Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Charlotte Arrowood, an IHG Hotel ratings based on 20 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Charlotte Arrowood, an IHG Hotel

Everyone (10) Couples (3) Family (2)
5 out of 5

Posted by , from PULLMAN on Apr 6, 2024

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Comment from Hotel Management

Apr 8, 2024 by Management

Dear TerryThank you for taking the time to share your experience with us. We are pleased to hear you've enjoyed your time here at our property. We look forward to seeing you again soon!Best regards,Gloria B.

3 out of 5

Posted by on Feb 18, 2024

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Comment from Hotel Management

Feb 22, 2024 by Management

Dear Eric,Thank you for taking your time to comment on your recent stay. It is disheartening to hear that we haven't met your expectations during this visit. Please reach out to us directly to discuss further details regarding your stay. We look forward to hearing from you soon. Best Regards,Gloria B.

5 out of 5

Posted by on Jul 31, 2023

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Comment from Hotel Management

Aug 2, 2023 by Front Desk

Hi Hrtencia,Thank you for taking the time to tell us about your experience at Holiday Inn Express CHARLOTTE- ARROWOOD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Everything was great except for the payments. Where they tried to charge my card twice and I had already paid online for the room. Also can never get any discounts due to I book under 3rd party. Due to the payment they were going to give me a discount but couldn’t I would recommend staying at the property again

Posted by on Dec 12, 2022

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Comment from Hotel Management

Feb 9, 2023 by Adiaha

Hello Lashea, We’re so sorry this happened to you during your stay with us and our delayed response to this matter. We are grateful you still provided us with a 5 out of 5 rating despite your payment processing issue. Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to guest like youAlso, please download the IHG app so in the future you will be able to benefit and enjoy the perks of being a IGH reward member. Unfortunately, when booking through 3rd parties you are not able to reap those benefits. Thanks again, and we hope to make your next visit better. Have an amazing day!

5 out of 5
Perfect business model, don't change anything.

Posted by on Sep 25, 2022

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5 out of 5

Posted by on Jun 25, 2022

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5 out of 5
Clean. Quick check in. Breakfast was added bonus.

Posted by on Mar 4, 2022

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5 out of 5
Property was clean and well cared for. Staff very polite and respectful. Easy acess

Posted by on Nov 25, 2021

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5 out of 5
Very helpful

Posted by on Sep 27, 2021

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Comment from Hotel Management

Oct 3, 2021 by Craig L.

We are always happy to help!

4 out of 5
When we walked in the front desk was empty for a solid 10 minutes but she was nice about it since they were short staffed. Over all the Hotel was nice

Posted by on Sep 13, 2021

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Comment from Hotel Management

Sep 13, 2021 by Craig L.

Thank you for being patient and understanding during these difficult times.

About the Holiday Inn Express Hotel & Suites Charlotte Arrowood, an IHG Hotel

Location 805 W Arrowood Rd, Charlotte, NC 28217

Property Features

Holiday Inn Express Hotel & Suites Charlotte Arrowood, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly Holiday Inn Express Hotel & Suites Charlotte Arrowood, an IHG Hotel also features gift shops/newsstands, a picnic area, and concierge services. Free self parking is available. This Charlotte hotel is smoke free.

  • 98 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Concierge
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Charlotte Arrowood, an IHG Hotel offers 98 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are available for USD 10.0.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Arrowood
  • Holiday Inn Express Charlotte Arrowood
  • Holiday Inn Express Hotel Charlotte Arrowood
  • Holiday Inn Hotel Arrowood
  • Holiday Inn Express Hotel Arrowood
  • Holiday Inn Express Arrowood
  • Holiday Inn Express Hotel Suites Charlotte Arrowood
  • Express Charlotte Arrowood
  • Holiday Inn Express Hotel Suites Charlotte Arrowood
  • Holiday Inn Express Hotel Suites Charlotte Arrowood an IHG Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.