"Really clean. Could use more staff in dining area there were always swamped " More
City center stay
Within a 10-minute walk of this Uptown Charlotte hotel, you'll find Charlotte Convention Center and Spectrum Center. NASCAR Hall of Fame and Marshall Park are also within half a mile (1 km).
Business services
A gym, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Traveling for business? Take advantage of the business center, express check-out, and conference space.
Mar 10, 2024 by Customer Service
Shelby, we're thrilled to know you've appreciated the cleanliness of Hilton Garden Inn Charlotte Uptown. We acknowledge your feedback regarding the need for additional resources in the dining area and rest assured, it's a point for us to consider. However, we're glad you could experience our newly renovated hotel and rooms. We hope to see you again soon.
Nov 8, 2023 by Customer Service
Thank you for taking the time to share your review with us, Chris!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Hilton Garden Inn Charlotte Uptown.
Sep 24, 2023 by Customer Service
Thanks for the 4/5 rating, Isaac!We're happy you had such a lovely stay at Hilton Garden Inn Charlotte Uptown! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.
Jul 28, 2023 by Customer Service
Hello Donald, Thank you for taking the time to share your feedback. It's good to hear that you found our property pleasant. We apologize for any inconvenience caused due to the restaurant upgrade going on during your stay. As for the windows, they're designed to provide the best view, while always aiming to meet safety standards. We appreciate you bringing your concerns to our attention, as we constantly strive to improve our guest experience. Please, rest assured that safety is among our top priorities. We hope to have you back with us soon.
Jul 16, 2023 by Customer Service
Thank you for the 4-star rating, Ron!We are delighted to see that you had a wonderful time at Hilton Garden Inn Charlotte Uptown. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!
May 21, 2023 by Customer Service
We appreciate you sharing this positive rating, Janine!The comfort of our guests is important to us so we can't wait to see you back again at Hilton Garden Inn Charlotte Uptown. We want to share an even more enjoyable experience with you next time.
May 8, 2023 by Customer Service
We appreciate the feedback, Laura.It's unfortunate that you had such challenges during your time with us. We regret your inconvenience as we are making some renovations to further improve on our hotel. We're also disappointed that your room was not properly refreshed or inspected before your arrival. We hold ourselves to a higher standard and we'll be addressing your concerns with our team moving forward. We do hope you come back to stay with us again to take advantage of our improvements.Thank you again for your feedback and for bringing this to our attention.
WiFi is free in public spaces. Business amenities include a business center and meeting rooms. The business-friendly Hilton Garden Inn Charlotte Uptown also features a fitness center, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Charlotte hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Hilton Garden Inn Charlotte Uptown offers 181 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. This Charlotte hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.