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AC Hotel Charlotte Ballantyne

3.5 star property
3.5-star Mediterranean hotel near Carolina Place

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AC Hotel Charlotte Ballantyne

Photo gallery for AC Hotel Charlotte Ballantyne

Lobby
Exterior
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Mini-fridge, coffee/tea maker
Exterior

Overview of AC Hotel Charlotte Ballantyne

Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
14819 BALLANTYNE VILLAGE WAY, Charlotte, NC, 28277
  • Popular LocationQuail Hollow Club11 min drive
  • Popular LocationSouthPark Mall14 min drive
  • Popular LocationCarowinds Theme Park18 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)21 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 316 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 316 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 316 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 561 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

  • 561 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • 316 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 539 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 316 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, City View

  • 316 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 316 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 316 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

  • 316 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

  • 316 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
The Ballantyne, A Luxury Collection Hotel, Charlotte
Pool
Hot Tub
Spa
Parking included
4.6 out of 5, Wonderful, (738)
The price is $351
per night
$405 total
includes taxes & fees
May 16 - May 17
The Ballantyne, A Luxury Collection Hotel, Charlotte

About the neighborhood

Charlotte

Ballantyne stay.Your stay at this Ballantyne hotel places you within 6 miles (10 km) of Carolina Place and Quail Hollow Club. Also within 9 miles (15 km) are Phillips Place and SouthPark Mall.

What's nearby

  • CSA OrthoCarolina Sportsplex - 7 min drive
  • Carolina Place - 8 min drive
  • Quail Hollow Club - 11 min drive
  • SouthPark Mall - 14 min drive
  • Carowinds Theme Park - 18 min drive

Getting around

  • Sharon Rd West Station - 8 min drive
  • Charlotte Station - 23 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 22 min drive

Restaurants

  • Starbucks - 7 min walk
  • Panera Bread - 3 min walk
  • Bad Daddy's - 7 min walk
  • Duckworth's Grill & Taphouse Ballantyne - 7 min walk
  • Hestia - 1 min walk

About this property

AC Hotel Charlotte Ballantyne

3.5-star Mediterranean hotel near Carolina Place
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 5 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6246 square feet (580 square meters) and includes conference space. The business-friendly AC Hotel Charlotte Ballantyne also features a 24-hour fitness center, dry cleaning/laundry services, and a convenience store. Self parking is free.

This Mediterranean Charlotte hotel is smoke free.

  • 1 building
  • 186 guestrooms or units
  • 7 levels
  • 6246 sq ft of conference space
  • 580 sq m of conference space
  • Built in 2021
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
AC Hotel Charlotte Ballantyne offers 186 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Family friendly

  • Free crib
  • Grocery/convenience store
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 9:00 AM for a fee: USD 16.95 for adults and USD 12.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Netflix
  • Smart TV with premium cable channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 12.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a deadbolt lock in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Charlotte Ballantyne
AC Hotel Charlotte Ballantyne Hotel
AC Hotel Charlotte Ballantyne Charlotte
AC Hotel Charlotte Ballantyne Hotel Charlotte

Frequently asked questions

How close is AC Hotel Charlotte Ballantyne to the airport?

AC Hotel Charlotte Ballantyne is 19.3 mi (22-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at AC Hotel Charlotte Ballantyne?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at AC Hotel Charlotte Ballantyne on May 19, 2024 start from $144.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does AC Hotel Charlotte Ballantyne have an airport shuttle?

Airport shuttle services are not available at AC Hotel Charlotte Ballantyne.

Does AC Hotel Charlotte Ballantyne offer free breakfast?

Free breakfast isn’t provided at AC Hotel Charlotte Ballantyne, but buffet breakfast is offered for a fee of USD 16.95 for adults and USD 12.95 for children. It's available on weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at AC Hotel Charlotte Ballantyne?

No, there is no casino at this hotel.

What time is check-in at AC Hotel Charlotte Ballantyne?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

Is there free parking at AC Hotel Charlotte Ballantyne?

This hotel offers free self parking.

Does AC Hotel Charlotte Ballantyne have a pool?

AC Hotel Charlotte Ballantyne does not have a pool.

Does AC Hotel Charlotte Ballantyne have a restaurant?

AC Hotel Charlotte Ballantyne is home to AC Kitchen, which features light fare.

Does AC Hotel Charlotte Ballantyne have a spa?

There are no spa services available at this hotel.

How close is AC Hotel Charlotte Ballantyne to downtown Charlotte?

AC Hotel Charlotte Ballantyne is 12 mi away from Charlotte.

AC Hotel Charlotte Ballantyne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 191 reviews" "
Rating 8 - Good. 27 out of 191 reviews" "
Rating 6 - Okay. 7 out of 191 reviews" "
Rating 4 - Poor. 6 out of 191 reviews" "
Rating 2 - Terrible. 7 out of 191 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Jan 2024

2/10 Terrible

Adewale

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room for my wife to get away and have some child free quiet time to relax. I used some of my OneKey rewards and paid for the balance but this hotel and its staff absolutely defeated the point by creating an experience where she had to deal with inaccurate charges upon checkout. Then she was told the manager wouldn’t be in until the late afternoon and nothing could be done until then and required us to return to the hotel to deal with it. As a Bonvoy Gold Elite member, this is an extremely disappointing situation to have to deal with.

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Moses

Traveled with group
Liked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service
Wonderful Hotel ! Staff walked the proverbial extra mile to make sure this was a.pleasant experience. Especially the breakfast was amazing...fresh, loads of healthy options and nicely presented. Only (non- essential )draw back was the shower dripping into the bathroom and generally somewhat of a sloppy craftsmanship, a lack of attention to little details. But that's unfortunately common and everything looks good at first glance, modern and fresh and is -most importantly- clean. Liked it, thank you!
Stayed 1 night in Jan 2024

8/10 Good

Armel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

elisabeth

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Awesome location. Great rooms. Exercise room was all I could ask for machine-wise and view, although they didn’t have wipe’s available to clean afterwards; despite me letting the front desk know, clean supplies never were made available. Check in process was non-existent. We checked in early on the Bonvoy app. When we checked in no one else was checking in, but the person simply gave me my keys. I like to know- where to park, coffee avail, what about buffet, etc. not a huge deal but obviously a big miss when every other aspect of the hotel was great. Same for checkout process- someone who says “hope your enjoyed your stay, etc” could go a long way. In general would 100% stay here again and my hope is over time the staff becomes a little more welcoming and attentive.
Stayed 3 nights in Dec 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel would stay here again
Great hotel in a great location. be sure to check out the rooftop Asian fusion place right next door.
Stayed 1 night in Dec 2023

10/10 Excellent

Alex

Stayed 1 night in Dec 2023

10/10 Excellent

Tonya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay! We will stay again
Stayed 1 night in Dec 2023