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Trellis West Charlotte

3.0 star property
3-star hotel near Billy Graham Library

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Photo gallery for Trellis West Charlotte

Front of property
Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace
Reception
Combined shower/tub, free toiletries, hair dryer, towels
Fitness facility
Reviews
8.4

Very good

Popular amenities

  • Pet friendly
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
2770 Yorkmont Rd, Charlotte, NC, 28208
  • Popular LocationBilly Graham Library3 min drive
  • Popular LocationCharlotte Premium Outlets7 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)8 min drive
  • Popular LocationCarowinds Theme Park15 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking

  • 430 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior
Quality Suites Pineville - Charlotte
Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very Good, (1001)
The price is $109
per night
$126 total
includes taxes & fees
May 24 - May 25
Quality Suites Pineville - Charlotte

About the neighborhood

Charlotte

Near the airport.You'll find Billy Graham Library and Carolinas Aviation Museum within 3 miles (5 km) of this hotel. Charlotte Premium Outlets and NASCAR Hall of Fame are also within 6 miles (10 km).

What's nearby

  • Billy Graham Library - 3 min drive
  • Charlotte Premium Outlets - 7 min drive
  • NASCAR Hall of Fame - 9 min drive
  • Charlotte Douglas Airport Overlook - 11 min drive
  • Carowinds Theme Park - 15 min drive

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 8 min drive

Restaurants

  • Carolina Beer Company - 14 min drive
  • NASCAR Cafe - 8 min drive
  • Phillips Seafood - 12 min drive
  • Bad Daddy's Burger Bar - 12 min drive
  • Tequileria - 3 min drive

About this property

Trellis West Charlotte

3-star hotel near Billy Graham Library
Trellis West Charlotte offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. A terrace, barbecue grills, and coffee/tea in a common area are also featured at the business-friendly Trellis West Charlotte. Self parking is free.

This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2000
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Trellis West Charlotte offers 103 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Free area shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Saturday (9:00 AM - 3:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 9 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Charlotte Airport
Homewood Suites Hilton Charlotte Airport
Homewood Suites Hilton Hotel Charlotte Airport
Homewood Suites Hilton Charlotte Airport Aparthotel
Charlotte Homewood Suites
Homewood Charlotte
wood Suites Hilton Charlotte
Trellis West Charlotte Hotel
Trellis West Charlotte Charlotte
Trellis West Charlotte Hotel Charlotte
Homewood Suites by Hilton Charlotte Airport

Frequently asked questions

How close is Trellis West Charlotte to the airport?

Trellis West Charlotte is 5.6 mi (8-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

Does Trellis West Charlotte have an airport shuttle?

Airport shuttle services are not available at Trellis West Charlotte.

Does Trellis West Charlotte offer free breakfast?

Trellis West Charlotte does not offer free breakfast.

Is there a casino at Trellis West Charlotte?

No, there is no casino at this hotel.

What time is check-in at Trellis West Charlotte?

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Trellis West Charlotte?

This hotel offers free self parking. Extended parking is available for a fee.

Does Trellis West Charlotte have a pool?

Trellis West Charlotte features an outdoor pool. The pool is closed seasonally each year from October 9 to May 30.

Does Trellis West Charlotte have a spa?

There are no spa services available at this hotel.

How close is Trellis West Charlotte to downtown Charlotte?

Trellis West Charlotte is 5.4 mi away from Charlotte.

Trellis West Charlotte Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 487 out of 919 reviews" "
Rating 8 - Good. 247 out of 919 reviews" "
Rating 6 - Okay. 79 out of 919 reviews" "
Rating 4 - Poor. 44 out of 919 reviews" "
Rating 2 - Terrible. 62 out of 919 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gene

Stayed 3 nights in May 2023

2/10 Terrible

Kelsey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Lloyd

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Stay!
This is a gorgeous hotel that feels like your home away from home. The room was comfortable and quiet.
Stayed 4 nights in Mar 2023

10/10 Excellent

Jon, Ewa Beach

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff unfriendly upon checking. Keyless checking was not working and front desk has a poor attitude until I inquired if she was “having a bad day.” I was very friendly up to that point, yet it was if I was a burden that she had to get up to assist me. - hallway carpets, as well as our room carpet, appeared to not have been cleaned in some time. - room was outdated; couch looked like it was from the 70’s - a/c worked, but air seemed musty - we asked for, and received, an early check out the next day and moved a mile down the road to Tru by Hilton Charlotte Airport, which was great - front desk was friendly, hotel was clean, modern, and 180 degrees better than the previous hotel
Stayed 4 nights in Jul 2022

6/10 Okay

William

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff not available when I called a few times to help me with some extended travel plans. Staff said we didn’t answer all three times because each time I called they were assisting other guests.
Stayed 1 night in Jul 2022

8/10 Good

rebecca

Traveled with group
Liked: Staff & service, amenities
Kitchen floor was very sticky - last guess left food I the closet in a hooters bag - for us to dispose of - carpet is aged and dirty throughout the facility . staff was polite and friendly - breakfast had nice options
Stayed 3 nights in Jul 2022

10/10 Excellent

Octavia D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

6/10 Okay

Ruth, San Antonio

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Dirty, sweat smell on pillows, the only good thing was Mary and the breakfast person.
Stayed 1 night in Jul 2022

2/10 Terrible

Antonio

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived, the man that was at the front desk acted as if we were bothering him by making him actually do work and stop texting. He did not welcome us at all, just asked our name and proceeded to check us in. He started to tell us about the breakfast times and then said he wasn't sure but he thought it was from 8-10 on the weekends. I was unsure why he didn't think to ask someone else to confirm or why he didn't already know these details and was working the front desk. The room was unimpressive. There was dark brown carpet that even though it's intention was to mask stains, still had visible red stains. The sheets and towels smelled musty and our shower curtain had a blue stain at the top. I did not get the feeling that cleanliness was a priority. I made sure to walk with shoes on the entire time. The worst part of the experience was there was a massive ceiling leak in the master bedroom that leaked all over the master bed all night which made the master bed unusable for a night. We all had to squeeze onto the sofa bed in order to not get leaked on. When the front desk was told about it, their response was that maintenance would be alerted. There was no apology nor discount offered. The best thing this property has is a good breakfast. I would not recommend this hotel nor will I visit again.
Stayed 2 nights in Jun 2022

2/10 Terrible

Shawana

Stayed 1 night in Jun 2022