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Hotel Grand Chancellor Palm Cove

4.0 star property
Family-friendly 4-star hotel near Palm Cove Beach

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Photo gallery for Hotel Grand Chancellor Palm Cove

View from property
2 outdoor pools
Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board
Outdoor dining
Lobby
Reviews
8.2

Very good

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • RestaurantRestaurantRestaurant

Explore the area

Map
Coral Coast Drive, Palm Cove, QLD, 4879
  • Popular LocationPalm Cove Beach9 min walk
  • Popular LocationClifton Beach9 min drive
  • Popular LocationKewarra Beach10 min drive
  • AirportCairns, QLD (CNS-Cairns Intl.)26 min drive

Room options

View all photos for Superior Twin

Superior Twin | In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin

  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King

Plasma TV, pay movies

Superior King

10/10 Exceptional
  • 333 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite

In-room safe, desk, blackout drapes, iron/ironing board

Superior Studio Suite

10/10 Exceptional
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Apartment

Plasma TV, pay movies

1 Bedroom Apartment

10/10 Exceptional
  • 505 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Bedroom Apartment

In-room dining

2 Bedroom Apartment

  • 839 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Cairns

Seaside stay .With a stay at this Palm Cove hotel, you'll be within half a mile (1 km) of Palm Cove Beach and 2 miles (3 km) of Vie Spa Palm Cove. Macalister Range National Park and Wet Tropics of Queensland are also within 2 miles (3 km).

What's nearby

  • Palm Cove Beach - 9 min walk
  • Vie Spa Palm Cove - 6 min drive
  • Clifton Beach - 9 min drive
  • Kewarra Beach - 10 min drive
  • Trinity Beach - 13 min drive

Getting around

  • Redlynch Station - 22 min drive
  • Cairns Intl. Airport (CNS) - 26 min drive

Restaurants

  • ‪Underground Palm Cove - ‬14 min walk
  • ‪Nu Nu Restaurant - ‬15 min walk
  • ‪O’Donnells Irish Bar and Grill - ‬10 min walk
  • ‪Portofino Restaurant & Bar - ‬20 min walk
  • ‪Trinity Beach Tavern - ‬13 min drive

About this property

Hotel Grand Chancellor Palm Cove

Family-friendly 4-star hotel near Palm Cove Beach
As a guest of Hotel Grand Chancellor Palm Cove, you'll find 2 outdoor swimming pools, a waterslide, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 5102 square feet (474 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Hotel Grand Chancellor Palm Cove. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 140 guestrooms or units
  • 2 levels
  • 2 buildings
  • Meeting rooms
  • 5102 sq ft of conference space
  • 474 sq m of conference space
  • Built in 1987
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Grand Chancellor Palm Cove offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to patios. Plasma televisions come with pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 18.95 for adults and AUD 11.95 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Golf
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Pay movies
  • Plasma TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Outdoor space

  • Patio

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 200 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 18.95 for adults and AUD 11.95 for children
  • Airport shuttle fee: AUD 24.00 per person (one-way)
  • Airport shuttle fee per child: AUD 24.00 (one way), (from 3 to 12 years old)
  • Late check-out fee: AUD 30 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Chancellor Palm Cove
Hotel Grand Chancellor Palm Cove
Palm Cove Grand Chancellor
Chancellor Palm Cove Palm Cove
Hotel Grand Chancellor Palm Cove Hotel
Hotel Grand Chancellor Palm Cove Palm Cove
Hotel Grand Chancellor Palm Cove Hotel Palm Cove

Frequently asked questions

How close is Hotel Grand Chancellor Palm Cove to the airport?

Hotel Grand Chancellor Palm Cove is 16.5 mi (26-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

Does Hotel Grand Chancellor Palm Cove have an airport shuttle?

Hotel Grand Chancellor Palm Cove offers an airport shuttle 24 hours a day, on request, for a charge of AUD 24.00 per person, one-way.

How close is Hotel Grand Chancellor Palm Cove to the beach?

This hotel is a short 9-minute walk from Palm Cove Beach and 3.8 mi (9-min drive) from Clifton Beach. Don't forget your sunscreen!

Does Hotel Grand Chancellor Palm Cove offer free breakfast?

Free breakfast isn’t provided at Hotel Grand Chancellor Palm Cove, but cooked-to-order breakfast is offered for a fee of AUD 18.95 for adults and AUD 11.95 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Grand Chancellor Palm Cove?

No, there is no casino at this hotel.

What time is check-in at Hotel Grand Chancellor Palm Cove?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Hotel Grand Chancellor Palm Cove?

Free parking is not available at this hotel.

Does Hotel Grand Chancellor Palm Cove have a pool?

Hotel Grand Chancellor Palm Cove features 2 outdoor pools and a children's pool.

Does Hotel Grand Chancellor Palm Cove have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Grand Chancellor Palm Cove have a spa?

This hotel doesn't have a spa, but it does offer facials, massages, and body wraps.

How close is Hotel Grand Chancellor Palm Cove to downtown Cairns?

Hotel Grand Chancellor Palm Cove is 14.5 mi away from Cairns.

Hotel Grand Chancellor Palm Cove Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 293 out of 745 reviews" "
Rating 8 - Good. 272 out of 745 reviews" "
Rating 6 - Okay. 119 out of 745 reviews" "
Rating 4 - Poor. 41 out of 745 reviews" "
Rating 2 - Terrible. 20 out of 745 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2022

6/10 Okay

Rebecca

Stayed 3 nights in Feb 2022

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately there was no room service.
Stayed 5 nights in Feb 2022

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was lovely.
Stayed 1 night in Jan 2022

6/10 Okay

Ben

Traveled with family
Unfortunately due to COViD amenities that includes bar and restaurant were closed. The resort needs a revamp and upgrade the the buildings. The cleaning of the rooms needs to improve as there was dirt/dust and rubbish under the beds.
Stayed 1 night in Jan 2022

8/10 Good

Pamela, Murrumba Downs

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant was not open and we had to go out for lunch.A bit of a nuisance. The Grand Chancellor is a beautiful hotel and our stay has been great.
Stayed 1 night in Jan 2022

10/10 Excellent

HUY

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great swimming pool
Stayed 2 nights in Jan 2022

6/10 Okay

Rachel

Traveled with family
Disliked: Staff & service
Service at reception...well there was none. No one at counter. Waited 15 mins, no one came, and was during business hours.
Stayed 1 night in Jan 2022

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to town. Great pool.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Ok
Great service, great location but a few things detracted from a great stay. Air con was noisy Curtains were stained and dirty Fly screen door was broken Toilet seat was loose Overall ok, but was expecting more
Stayed 4 nights in Jan 2022