"Hotel was very nice, however, the rooms have very thin walls and could hear every conversation going on next door to us. Wait staff was excellent, ver ... " More
Downtown Buffalo stay
A stay at this Downtown Buffalo hotel places you steps from Chippewa District and within a 5-minute walk of Statler Tower. Fountain Plaza and Buffalo Visitor Center are also within half a mile (1 km).
Business services
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a terrace are also offered.
Mar 9, 2019 by Thank you John
Dear Anonymous, I am happy and sad to read your review. I am happy to read that the wait staff was excellent. I am not sure if that would be hotel or the restaurant staff. I am not sure about the sound issue. You are speaking about hearing noise from other rooms and this being upsetting to you, yet when staff approached you due to your friends being loud, you are upset. I am unaware of the full situation and you are more then welcome to contact the hotel directly to speak with the Front Desk Management team to express your issues. Overall we due value comments. If the hotel wasn't sold out, did you contact the Front Desk to see about having your room Changed. I didn't read this in your review.
Jan 7, 2019 by John Buccilli
Dear Anonymous, Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi. A fitness center, a terrace, and gift shops/newsstands are also featured at the business-friendly The Westin Buffalo. For a fee, parking is available. This 4-star Buffalo hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
The Westin Buffalo offers 115 accommodations with safes and complimentary bottled water. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Buffalo hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Guests can enjoy buffet breakfast for a fee.
Patina 250 - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.
Jake’s Café - This café serves breakfast and lunch.
Late night fare is available from room service (during limited hours).
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.