8/10 Good
Nicole
Traveled with family
Jan 10, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with great staff and minor annoyances
This was a nice hotel with nice staff, but a few things could have been better. Arrival was confusing because the parking deck is gated, so we were not sure if we could get in without a key. We therefore had to drive around a few times until there was room in front of the hotel on the street. A key was required to access your floor on the elevator, which I understand is for our safety because of the homeless population in the area (which I was not aware of!). This was just annoying because it didn't work well and we often had our hands full and struggled to get to our floor. One time I even spilled my entire cup of coffee, so be careful out there! Then, our AC unit in our room was very finicky and it would turn on and off over and over, waking us up. We slept better when we just turned the unit off. The room was great, with lots of space. We enjoyed the full size fridge, sink, dishwasher, etc. The bathroom/closet set up was inconvenient for two people with luggage. The bed was pretty comfy with down pillows that worked as long as we had several of them. Continental breakfast was okay. They had everyone's favorite, the waffle. But, lacked any variety, it was like toast, vanilla yogurt and melon. It was still a great convenience.
Nicole
Stayed 3 nights in Dec 2023