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Pullman Auckland Hotel & Apartments

5.0 star property
Family-friendly 5-star hotel near Queen Street Shopping District

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Pullman Auckland Hotel & Apartments

Photo gallery for Pullman Auckland Hotel & Apartments

Property amenity
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Restaurant
Meeting facility

Overview of Pullman Auckland Hotel & Apartments

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
Cnr Waterloo Quadrant & Princes Street, Auckland, 1010
  • Popular LocationQueen Street Shopping District6 min walk
  • Popular LocationAuckland Ferry Terminal10 min walk
  • Popular LocationSky Tower11 min walk
  • AirportAuckland (AKL-Auckland Intl.)25 min drive

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, slippers

Apartment, 1 Bedroom

  • 710 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Residence)

Superior Room, 1 King Bed (Residence) | View from room

Superior Room, 1 King Bed (Residence)

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Queen Bed

  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Executive)

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Executive)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Superior Room, 2 Queen Beds

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Apartment, 1 Bedroom

  • 710 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is $119
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$137 total
includes taxes & fees
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About the neighborhood

Auckland

Heart of Auckland.Within a 10-minute walk of this Auckland Central Business District hotel, you'll find University of Auckland and Queen Street Shopping District. Commercial Bay and Spark Arena are also within half a mile (1 km).

What's nearby

  • University of Auckland - 1 min walk
  • Queen Street Shopping District - 6 min walk
  • Spark Arena - 10 min walk
  • Auckland Ferry Terminal - 10 min walk
  • Sky Tower - 11 min walk

Getting around

  • Auckland Britomart Station - 7 min walk
  • The Strand Station - 14 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • King Made Noodles 金味德牛肉拉面 - 3 min walk
  • Giapo - 4 min walk
  • Tanpopo Ramen - 4 min walk
  • Pocha - 4 min walk
  • Vmusic - 3 min walk

About this property

Pullman Auckland Hotel & Apartments

Family-friendly 5-star hotel near Queen Street Shopping District
Pullman Auckland Hotel & Apartments offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center, 16 meeting rooms, and limo/town car service are available. A sauna, spa services, and a terrace are also featured at the luxury Pullman Auckland Hotel & Apartments. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 14 levels
  • 2 buildings
  • Built in 1968
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pullman Auckland Hotel & Apartments offers 323 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 49-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Luxe Spa at Pullman has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), Dutch, English, Finnish, French, German, Hindi, Korean, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; NZD 42 for adults and NZD 21 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 42 for adults and NZD 21 for children
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Auckland Pullman
Pullman Auckland
Pullman Hotel Auckland
Pullman Auckland Hotel
Pullman Auckland Hotel Auckland Central
Pullman Auckland New Zealand
Auckland Hyatt Regency

Frequently asked questions

How close is Pullman Auckland Hotel & Apartments to the airport?

Pullman Auckland Hotel & Apartments is 17.3 mi (26-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at Pullman Auckland Hotel & Apartments?

As of Apr 26, 2024, prices found for a 1-night stay for 2 adults at Pullman Auckland Hotel & Apartments on May 16, 2024 start from $107.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pullman Auckland Hotel & Apartments have an airport shuttle?

Airport shuttle services are not available at Pullman Auckland Hotel & Apartments.

How close is Pullman Auckland Hotel & Apartments to the beach?

This hotel is 7.9 mi (19-min drive) from Takapuna Beach and 9 mi (20-min drive) from Milford Beach. Don't forget your sunscreen!

Does Pullman Auckland Hotel & Apartments offer free breakfast?

Free breakfast isn’t provided at Pullman Auckland Hotel & Apartments, but buffet breakfast is offered for a fee of NZD 42 for adults and NZD 21 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 10:30 AM.

Is there a casino at Pullman Auckland Hotel & Apartments?

No, there is no casino at this hotel, but SkyCity Casino (12-min walk) is nearby.

What time is check-in at Pullman Auckland Hotel & Apartments?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Pullman Auckland Hotel & Apartments?

Free parking is not available at this hotel. Valet parking is available for NZD 60 per night.

Does Pullman Auckland Hotel & Apartments have a pool?

Pullman Auckland Hotel & Apartments features an indoor pool.

Does Pullman Auckland Hotel & Apartments have a restaurant?

Yes, there is a restaurant on site.

Does Pullman Auckland Hotel & Apartments have a spa?

Pamper yourself with a day at Luxe Spa at Pullman, where you can enjoy reflexology, Swedish massages, and aromatherapy.

How close is Pullman Auckland Hotel & Apartments to downtown Auckland?

Pullman Auckland Hotel & Apartments is 0.3 mi away from Auckland.

Pullman Auckland Hotel & Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1001 reviews" "
Rating 8 - Good. 305 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet spot still close to town.
Stayed 2 nights in Jan 2024

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, staff & service
Good: Staff were very helpful. Not so good: Apartment room did not have washing machine which made our 7 day stay rather difficult. Staff didn't seem to be able to assist.
Stayed 3 nights in Jan 2024

10/10 Excellent

David J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything in one place
Everything in one place. Pool, gym, restaurant all on site Walking distance to Queen street Excellent breakfast but it pays to pay in advance. On site valet parking is now $60
Stayed 1 night in Jan 2024

10/10 Excellent

Eva

Stayed 2 nights in Jan 2024

10/10 Excellent

KOOROSH

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, clean place and friendly staff
Stayed 2 nights in Jan 2024

10/10 Excellent

Anania

Traveled with family
Stayed 3 nights in Jan 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot and staff
Great staff and hotel. My only negative is that the walls are paper thin and you are able to hear conversations and taps being used in the next room. Not usually an issue however our neighbours were having a good time until 2am on our last night
Stayed 2 nights in Jan 2024

8/10 Good

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely and comfortable stay. Helpful staff. The only things we didn't enjoy so much is that the decor and fixtures are very dated, especially in the bathroom. Also, there no main lights in the room, only lamps which wasn't ideal.
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveler

The person checking us in was rude. At the breakfast buffet there weren't enough cups or bowels for all the guests . There didnt appear to be enough staff. The car valet was speeding in my car and other guests had to run out of his way. This experience doesnt give me confidence in ever wanting to hand over my keys. I would never stay here again !
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Auckland downtown
Stayed 4 nights in Dec 2023