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Marsden Viaduct Hotel

4.0 star property
4-star hotel near Sky Tower

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Marsden Viaduct Hotel

Photo gallery for Marsden Viaduct Hotel

Deluxe King Room with Marina View | View from room
Deluxe Room with Balcony, 1 King Bed, Courtyard View | Courtyard view
Exterior
Deluxe Room with Balcony, 1 King Bed, Courtyard View | Premium bedding, down comforters, pillowtop beds, in-room safe
View from property

Overview of Marsden Viaduct Hotel

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
21 Viaduct Harbour Ave, Auckland, Auckland, 1010
  • Popular LocationSky Tower10 min walk
  • Popular LocationAuckland Ferry Terminal14 min walk
  • Popular LocationSpark Arena4 min drive
  • AirportAuckland (AKL-Auckland Intl.)28 min drive

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Non Smoking, City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room, Non Smoking, Bathtub

Deluxe King Room, Non Smoking, Bathtub | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe King Room, Non Smoking, Bathtub

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Marina View

Deluxe King Room with Marina View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe King Room with Marina View

  • 452 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room with Balcony, 1 King Bed, Courtyard View

Deluxe Room with Balcony, 1 King Bed, Courtyard View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room with Balcony, 1 King Bed, Courtyard View

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite Balcony, Pool View

Junior King Suite Balcony, Pool View | Living area | 50-inch Smart TV with digital channels, TV, Netflix

Junior King Suite Balcony, Pool View

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Room
The Sebel Auckland Viaduct Harbour
Kitchen
Washer
Dryer
Free WiFi
4.3 out of 5, Excellent, (1394)
The price is $134
per night
$154 total
includes taxes & fees
May 16 - May 17
The Sebel Auckland Viaduct Harbour

About the neighborhood

Auckland

Oceanside stay.Within a 15-minute walk of this Auckland Central Business District hotel, you'll find Sky Tower and Auckland Ferry Terminal. Spark Arena and Auckland Domain are also within 2 miles (3 km).

What's nearby

  • Sky Tower - 10 min walk
  • Auckland Ferry Terminal - 14 min walk
  • Spark Arena - 4 min drive
  • Auckland Domain - 5 min drive
  • Eden Park - 8 min drive

Getting around

  • Gaunt Street Tram Stop - 1 min walk
  • Auckland Britomart Station - 14 min walk
  • Auckland Intl. Airport (AKL) - 29 min drive

Restaurants

  • The Brewers Co-Operative - 8 min walk
  • Williams Eatery - 6 min walk
  • Grand Harbour Chinese Restaurant - 4 min walk
  • Onemata - 6 min walk
  • Hello Mister - 6 min walk

About this property

Marsden Viaduct Hotel

4-star hotel near Sky Tower
Marsden Viaduct Hotel offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Marsden Viaduct Hotel. You'll have access to the indoor pool and health club at a partner property. An area shuttle within 500 meters and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Marsden Viaduct Hotel was completed in September 2023.

This 4-star Auckland hotel is smoke free.

  • 80 guestrooms or units
  • 6 levels
  • 2 buildings
  • Built in 2012
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Marsden Viaduct Hotel offers 80 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with digital channels, Netflix, and smart speakers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Languages

English, Hindi, Norwegian

Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (NZD 50 per night)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 500 m
  • Train station pick-up and drop-off shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (NZD 45 per night)
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:00 AM to 1:00 PM for a fee: NZD 35 to 50 for adults and NZD 15 to 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Indoor pool
  • Indoor pool (guest access)
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch Smart TV with digital channels
  • DVD player
  • Netflix
  • Smart speaker
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
The check-in location differs from the property location; to check in, go to 21 Viaduct Harbour Avenue, same building Sofitel viaduct harbour
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 0.00 at check-out

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 100.0 per day.
  • Cribs (infant beds) are available for NZD 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250 per accommodation, per stay
  • Breakage deposit: NZD 250 per stay
  • A damage deposit of NZD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately NZD 35–50 for adults, and NZD 15–40 for children
  • Airport shuttle fee: NZD 50 per person (one-way)
  • Airport shuttle fee per child: NZD 25 (one-way), (from 4 to 12 years old)
  • Covered self parking fee: NZD 45 per night
  • Nearby parking fee: NZD 50 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 100.0 per day
  • Towels fee: NZD 0 (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property Registration Number 9429049065527

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marsden Viaduct Hotel Hotel
Marsden Viaduct Hotel Auckland
Marsden Viaduct Hotel Hotel Auckland
Marsden Viaduct Hotel Same building as Sofitel Viaduct

Frequently asked questions

How close is Marsden Viaduct Hotel to the airport?

Marsden Viaduct Hotel is 14.5 mi (29-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at Marsden Viaduct Hotel?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Marsden Viaduct Hotel on May 4, 2024 start from $107.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Marsden Viaduct Hotel have an airport shuttle?

Marsden Viaduct Hotel offers an airport shuttle 24 hours a day, on request, for a charge of NZD 50 per person, one-way.

How close is Marsden Viaduct Hotel to the beach?

This hotel is 5.5 mi (13-min drive) from Takapuna Beach and 6.6 mi (15-min drive) from Milford Beach. Don't forget your sunscreen!

Does Marsden Viaduct Hotel offer free breakfast?

Free breakfast isn’t offered at Marsden Viaduct Hotel, but English breakfast is offered for a fee of between NZD 35 and 50 for adults, NZD 15 and 40 for children. It's available every day from 7:00 AM to 1:00 PM.

Is there a casino at Marsden Viaduct Hotel?

No, there is no casino at this hotel, but SkyCity Casino (10-min walk) is nearby.

What time is check-in at Marsden Viaduct Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Marsden Viaduct Hotel?

Free parking is not available at this hotel. Self parking is available for NZD 45 per night.

Does Marsden Viaduct Hotel have a pool?

Marsden Viaduct Hotel features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Marsden Viaduct Hotel have a restaurant?

Marsden Viaduct Hotel is home to Coffee Club 500mts away, which features garden views.

Does Marsden Viaduct Hotel have a spa?

This hotel doesn't have a spa, but it does offer sports massages, hydrotherapy, and body wraps.

How close is Marsden Viaduct Hotel to downtown Auckland?

Marsden Viaduct Hotel is 0.5 mi away from Auckland.

Marsden Viaduct Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 108 out of 197 reviews" "
Rating 8 - Good. 51 out of 197 reviews" "
Rating 6 - Okay. 20 out of 197 reviews" "
Rating 4 - Poor. 11 out of 197 reviews" "
Rating 2 - Terrible. 7 out of 197 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The shower didn’t work well, the wand was loose and shot water everywhere. The rain shower worked but flooded the entire washroom. Our air conditioner wouldn’t keep up and was quite warm. The hotel was located in a great area, close to the harbour and many fantastic restaurants.
Stayed 2 nights in Jan 2024

8/10 Good

tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Yee-Hong

Stayed 2 nights in Jan 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Kieran

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to wait 22 mins for someone to answer phone so I could check in. Room was damp and musty.
Stayed 1 night in Jan 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable. Easy walking around. Very clean
Stayed 2 nights in Jan 2024

10/10 Excellent

Alexis

Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the stay was great. However the hotel did not recognise gold status and bottle of wine included with booking was not provided.
Stayed 1 night in Jan 2024

10/10 Excellent

Pirihira Regina

Traveled with partner
Waiting to be let up on the elevator was abit budget. Other than that the room was excellent.
Stayed 1 night in Jan 2024

6/10 Okay

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall ok but we didn’t get the promised bottle of wine
Stayed 1 night in Dec 2023