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Alex Hotel & Suites Anchorage Airport

3-star property
4615 Spenard Road, Anchorage, AK 1-855-201-7819
3.5 out of 5
Good!
See all 27 travelocity Reviews

"Only had towels for two people but three adults were on the reservation. Did not advise us we needed tickets for breakfast. " More

By a verified traveler on Thu 25 Aug 2022

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Hotel Description

Enjoy the free airport shuttle at this Anchorage hotel

Near the airport

You'll find Lake Hood Harbor and DeLong Lake Park within 2 miles (3 km) of this hotel. Alaska Aviation Heritage Museum and Lynn Ary Park are also within 3 miles (5 km).

Free shuttle, parking

This hotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center, conference space, and free train station pick-up. A restaurant, a 24-hour front desk, and a garden are also provided.

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$149* Per night/room Apr 30 - May 1

Standard Room, Two King Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Annex Building

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Room, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Alex Hotel & Suites Anchorage Airport ratings based on 27 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Alex Hotel & Suites Anchorage Airport

Everyone (14) Couples (4) Family (14)
1 out of 5
Rude staff. They knock on your door and rush u out of there while giving u dirty looks. Never stay there again. The room smelled like an ash tray. Nasty!

Posted by on Sep 11, 2023

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Comment from Hotel Management

Sep 13, 2023 by Guest Service

We are sorry for your unhappy stay.

1 out of 5

Posted by on Aug 30, 2023

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Comment from Hotel Management

Sep 24, 2023 by Guest Service

We are sorry for the unhappy stay.

4 out of 5

Posted by on Aug 25, 2023

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Comment from Hotel Management

Sep 14, 2023 by Guest Service

Thanks for staying with us.

1 out of 5
Homeless people use the run-down property. The property is nothing like the pictures and the elevators did not work and the property was dirty. It's a gathering spot for the homeless in the area and they use the building as well.

Posted by , from vadnais heights on Jul 7, 2023

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Comment from Hotel Management

Jul 8, 2023 by Guest service

We apologize for the unpleasant experience with us.

5 out of 5
Close to airport

Posted by , from INDIANAPOLIS on Sep 12, 2022

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Comment from Hotel Management

Sep 14, 2022 by Guest service

Thanks for staying with us.

3 out of 5
Only had towels for two people but three adults were on the reservation. Did not advise us we needed tickets for breakfast.

Posted by on Aug 25, 2022

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5 out of 5
Having a shuttle to and from the train station and airport was a huge plus for us! Shuttle driver was great as well!

Posted by on Aug 14, 2022

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Comment from Hotel Management

Aug 17, 2022 by Guest service

Thanks for staying with us.

4 out of 5
Easy

Posted by , from RIENZI on Sep 10, 2021

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Comment from Hotel Management

Sep 11, 2021 by Guest service agent

Thanks for staying with us.

5 out of 5

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jan 27, 2022 by Guest service agent

Thanks for staying with us.

4 out of 5
Proximity to the airport makes the shuttle (or cab) ride both ways relatively easy. Staff was very courteous. The breakfast was just fine with choices of cereal, eggs, and waffles.

Posted by on May 21, 2021

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Comment from Hotel Management

May 21, 2021 by Guest service agent

Thanks for staying with us.

About the Alex Hotel & Suites Anchorage Airport

Location 4615 Spenard Road, Anchorage, AK 99517

Property Features

There's a restaurant on site. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1195 square feet (111 square meters) and includes conference space. A roundtrip airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are free. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Alex Hotel & Suites Anchorage Airport. Free self parking is available. Smoking is allowed in designated areas at this Anchorage hotel.

  • 123 guestrooms or units
  • 5 levels
  • 2 buildings
  • 1195 sq ft of conference space
  • 111 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Train station: Anchorage Alaska Railroad Depot (6.6 km / 4.1 mi)
  • Property shuttles: Free airport shuttle and train station pick-up
  • Parking: Free self parking and extended parking

Room Amenities

Alex Hotel & Suites Anchorage Airport offers 123 air-conditioned accommodations with safes and complimentary toiletries. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Alex Hotel & Suites Anchorage Airport has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport and train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Alex Hotel & Suites Anchorage Airport offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are available for USD 15.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 13
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alex Anchorage
  • Alex Hotel
  • Alex Hotel Anchorage
  • Anchorage Quality Inn
  • Quality Inn & Suites Airport Hotel Anchorage
  • Quality Inn Anchorage
  • Alex Hotel Anchorage Airport
  • Alex Anchorage Airport
  • Alex Hotel Suites
  • Alex & Suites Anchorage
  • Alex Hotel & Suites Anchorage Airport Hotel
  • Alex Hotel & Suites Anchorage Airport Anchorage
  • Alex Hotel & Suites Anchorage Airport Hotel Anchorage

You should know

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.