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Shera Inn Hotel

4.0 star property
4-star spa hotel near National Museum of Kazakhstan

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Photo gallery for Shera Inn Hotel

Pool
Terrace/patio
Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board
2 bars/lounges, cocktail bar, lobby lounge
Interior entrance
Reviews
7.8

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Khadzhimukan St 47, Almaty, 050067
  • Popular LocationDostyk Plaza18 min walk
  • Popular LocationNational Museum of Kazakhstan19 min walk
  • Popular LocationAlmaty Tower6 min drive
  • AirportAlmaty (ALA-Almaty Intl.)26 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, iron/ironing board

Suite

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

10/10 Exceptional
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Holiday Inn ALMATY, an IHG Hotel
Parking included
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very Good, (237)
The price is $107
per night
$120 total
includes taxes & fees
Jun 29 - Jun 30
Holiday Inn ALMATY, an IHG Hotel

About the neighborhood

Almaty

Medeu District stay.Your stay at this Medeu District hotel places you within 2 miles (3 km) of National Museum of Kazakhstan and Presidential Palace. Republic Square and Almaty Tower are also within 2 miles (3 km).

What's nearby

  • Dostyk Plaza - 18 min walk
  • National Museum of Kazakhstan - 19 min walk
  • Presidential Palace - 19 min walk
  • Almaty Opera House - 5 min drive
  • Almaty Tower - 6 min drive

Getting around

  • Almaly - 12 min drive
  • Almaty Station - 19 min drive
  • Almaty (ALA-Almaty Intl.) - 26 min drive

Restaurants

  • ‪La Crepe - ‬10 min walk
  • ‪Traveler's Coffee - ‬6 min walk
  • ‪Ехань - ‬10 min walk
  • ‪Coffee Owl - ‬10 min walk
  • ‪Турандот - ‬12 min walk

About this property

Shera Inn Hotel

4-star spa hotel near National Museum of Kazakhstan
Shera Inn Hotel offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Shera Inn Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Shera Inn Hotel was completed in March 2016.

Smoking is allowed in designated areas at this 4-star Almaty hotel.

  • 1 building
  • 188 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Built in 2015
  • Breakfast available (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Dining venue
Shera Inn Hotel offers 188 accommodations with minibars and safes. Satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Russian

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 7840 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 6000 per vehicle (one way)
  • Rollaway bed fee: KZT 7840 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Shera Park Inn Hotel Almaty
Shera Park Almaty
Shera Inn Hotel Almaty
Shera Almaty
Shera Park Inn Hotel
Shera Inn Hotel Hotel
Shera Inn Hotel Almaty
Shera Inn Hotel Hotel Almaty

Frequently asked questions

How close is Shera Inn Hotel to the airport?

Shera Inn Hotel is 11.5 mi (26-min drive) away from the Almaty (ALA-Almaty Intl.) airport, the closest popular airport to the property.

Does Shera Inn Hotel have an airport shuttle?

Shera Inn Hotel offers an airport shuttle 24 hours a day, for a charge of KZT 6000 per vehicle, one way.

Does Shera Inn Hotel offer free breakfast?

Shera Inn Hotel offers free breakfast every day from 6:30 AM to 10:30 AM.

Is there a casino at Shera Inn Hotel?

No, there is no casino at this hotel, but Casino Zodiak (7-min drive) is nearby.

What time is check-in at Shera Inn Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Shera Inn Hotel?

This hotel offers free self parking.

Does Shera Inn Hotel have a pool?

Shera Inn Hotel does not have a pool.

Does Shera Inn Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Shera Inn Hotel have a spa?

This hotel has a spa, which features massages.

How close is Shera Inn Hotel to downtown Almaty?

Shera Inn Hotel is 5.2 mi away from Almaty.

Shera Inn Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 56 reviews" "
Rating 8 - Good. 21 out of 56 reviews" "
Rating 6 - Okay. 9 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 4 out of 56 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Nurlan

Liked: Cleanliness, staff & service
Horrible air conditioning, temperature in my room room was 28С
Stayed 2 nights in Dec 2023

2/10 Terrible

Rubina

Disliked: Cleanliness, staff & service
Unhelpful staff Breakfast was very mediocre coffee machine was dispensing cold coffee and the staff had no idea how to increase the temperature the room was too hot with no temperature control no coffee or tea in the room . Even 3 star hotels have a little tea service with a kettle
Stayed 1 night in Dec 2023

4/10 Poor

Abhijit

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Need to really work on their service skills.
The hotel service was not at all upto the mark. Staff at reception needs to work on their English language. Before coming to the hotel we checked with them for early checkin and checkout. The staff confirmed there won’t be any additional charges for the same, however, on the last day they did everything to make it tough on us. We decided to extend the stay by one day and were told certain amount to be paid on the second day of the stay and it was paid. Upon coming back from tour in late evening we were told you need to pay extra because staff made some mistake and told us wrong tariff for the extra night in addition to early check in charges. Ayat got involved on last day (good in English) and helped us to resolve the finances and came up with in between amount. But the drama from staff that their salaries will be cut, they will need to pay for error, plus weak communication skills was a disaster. Even after agreeing it was their mistake they threatened us to be thrown out of hotel (at 11 pm after our tour) if not paid was too much to take in. We got a decent room with an excellent view, but sink was getting clogged, tap in shower area were not working forcing to take shower in bath tub. Jet spray wasn’t working. Rooms were not cleaned till asked to be done. Breakfast options were very limited esp for Vegetarians, too much meat in early morning. Overall would never advise to stay at this hotel when you have other better options.
Stayed 2 nights in Apr 2023

6/10 Okay

Vasily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be better
The hotel is good. The lobby is elegant. The room is also ok. The bathroom had a bad smell. And the shower gel and shampoo surprised me with their jelly-like consistency. It was not convenient for me to shake it out from a jar. Breakfast variety is good. But the restaurant was quite stuffy. Surprised that the bar is closed in the evening. The spa was also disappointing. The sunbeds are not very comfortable, the sauna is scalding. The good is pool, nice and big.
Stayed 1 night in Apr 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2023

10/10 Excellent

Chingiz, Philadelphia

Stayed 1 night in Jul 2022

8/10 Good

IGOR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

ARS -Meir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Лучшее, что есть в этом отеле - сотрудники
Плюсы: Персонал- приветливый, дружелюбный, всячески пытаются решить проблемы постояльцев и исправить косяки. Спасибо Дамирам и девочкам (не помню, как зовут), что помогали и пытались как-то решить проблемы с номером. Большие номера Минусы: Состояние отеля. Внимательность сотрудников. Скудный завтрак. Режим работы спа и фитнеса неадекватен Постоянно ломается карта в номер Не работает управление климатом Всего одно большое полотенце Простыни меньше, чем кровать Иногда нет горячей воды Еда: Нормальная еда. Один раз за три недели была рыба. Мясо есть. Есть зелень и сладости. Выбор небогатый, много жареного, но в целом позавтракать можно вкусно. В итоге: Если вас устраивает цена и отношение персонала вам важнее качества номеров и остального, то это ваш выбор. В противном случае - лучше поискать что-то ещё. В целом по уровню это точно не 5 звёзд.
Stayed 20 nights in Apr 2021

8/10 Good

Verified traveler

Stayed 1 night in May 2020