COVID-19 Cruise Guide for Travel

If you already booked a cruise or are thinking of booking one, it can be overwhelming to navigate through all the news out there. That’s what we’re here for – to give you the travel information you need to make an informed decision.

Use our COVID-19 travel guideSe abrirá en una nueva ventana and find the information you need whether you're planning your next trip or you're ready to depart. There is also this handy search tool that can help you find out more about regulations for destinations, and safety and health guidelines

To learn more about coronavirus, including what the symptoms are and how to protect yourself against getting sick, we recommend visiting the World Health OrganizationSe abrirá en una nueva ventana and the Center for Disease Control (CDC)Se abrirá en una nueva ventana

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Quick Links

How can I cancel my cruise booking?
When will I receive my refund?
How can I change my cruise booking?

Cruise Line Policies

AmaWaterways
Avalon Waterways
Azamara
Carnival Cruise Lines
Celebrity Cruises
Costa Cruise Lines
Crystal Cruises
Cunard
Disney Cruise Line
Emerald Waterways
Holland America Line
MSC Cruises
Norwegian Cruise Line
Oceania Cruises
Princess Cruises
Regent Seven Seas Cruises
Royal Caribbean International
Scenic
Seabourn Cruise Line
Silversea Cruises
Uniworld Ocean Cruises
Viking Ocean Cruises
Viking River Cruises
Virgin Voyages

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How can I cancel my cruise booking?

• If you want to cancel, please access your booking from the My TripsSe abrirá en una nueva ventana page and follow the instructions to cancel.
• If you are not able to cancel your cruise booking from My Trips, please submit this formSe abrirá en una nueva ventana.

For more information on cruise line cancellation policies and cruise related COVID-19 updates, please refer to the content below.

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When will I receive my refund?

Due to high demand, it may take up to 90 days to receive your refund. We apologize for this inconvenience and thank you for your patience.

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How can I change my cruise booking?

1. Be sure to review the cruise line rules and restrictions listed below.
2. If you’re looking for more information on how to change a potentially impacted trip, please visit our Customer Service PortalSe abrirá en una nueva ventana
3. Please contact us at 1-866-221-2731 to make changes to your cruise vacation.* Please have your itinerary number available and one of our agents will assist you.

*Changes are subject to cruise lines terms & conditions.

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AmaWaterways

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Avalon Waterways

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Azamara

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana. Below is a list of known suspended sailings.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Carnival Cruise Lines

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click here.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Celebrity Cruises

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana. Below is a list of known suspended sailings.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Costa Cruise Lines

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Crystal Cruises

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• Updated Final Payment Schedule InfoSe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Cunard

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Disney Cruise Line

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Emerald Waterways

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.

Holland America Line

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

MSC Cruises

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Norwegian Cruise Line

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Oceania Cruises

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Princess Cruises

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Regent Seven Seas Cruises

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• Please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Royal Caribbean International

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Scenic

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.

Seabourn Cruise Line

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Silversea Cruises

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.

Uniworld River Cruises

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Viking Ocean Cruises

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Viking River Cruises

• COVID-19 Vaccination and Testing InformationSe abrirá en una nueva ventana
• Relaxed Cancelation & Refund PolicySe abrirá en una nueva ventana
• For the most up-to-date information on suspended sailings click hereSe abrirá en una nueva ventana.
• If the recent advisory or relaxed policies do not cover your cruise please refer to these Cancelation PoliciesSe abrirá en una nueva ventana and General Conditions, Rules & RegulationsSe abrirá en una nueva ventana.

Virgin Voyages

• Inaugural sailing updateSe abrirá en una nueva ventana
• Pre-Sailing InformationSe abrirá en una nueva ventana