Flights from New Chitose Airport

Asiana at Incheon still has not perfected delivery of ski bags. And this is right before the Winter Olympics. I live in Seoul and fly frequently to Japan to ski. Asiana seems to have no systematic process for where they put ski bags on arrival to Incheon, and no way to inform passengers or other Asiana employees. The Japanese Olympic ski jump team and I waited 35 minutes, long after all other bags were claimed. We were waiting next to the oversize bag belt. We told two employees we were waiting for skis. The oversize bag belt was surrounded by 15-20 rolling racks (all empty) labeled "Pyeongchang Olympics 2018" specifically designed to carry skis and other long, narrow bags. After 35 minutes, one of the Asiana employees we'd asked about our skis finally located them. All 20 bags were in a pile 100 meters away behind a wall. We had to go get them ourselves. This is typical of their service with ski bags -- I've seen it many, many times, and more than once have missed my bus waiting for them to figure out where my skis are.