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York Pavilion Hotel, Sure Hotel Collection by Best Western

3.0 star property
3-star boutique hotel near York Minster

Choose dates to view prices

Photo gallery for York Pavilion Hotel, Sure Hotel Collection by Best Western

Terrace/patio
Front of property
Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed) | 1 bedroom, individually decorated, individually furnished, desk
BBQ/picnic area
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
45 Main Street, Fulford, York, England, YO10 4PJ
  • University of York
    ‪17 min walk‬
  • Shambles
    ‪4 min drive‬
  • York Racecourse
    ‪5 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 97 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(27 reviews)
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed) | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

10.0 out of 10
Exceptional
(1 review)
  • 97 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette | 1 bedroom, individually decorated, individually furnished, desk

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 97 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed, Non-Smoking, Poster or Canopy Bed

Bathroom | Eco-friendly toiletries, hair dryer, towels

1 Queen Bed, Non-Smoking, Poster or Canopy Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Apartment

  • Sleeps 2
  • 1 Double Bed

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

York

Fulford stay.Your stay at this Fulford hotel places you within 2 miles (3 km) of Kohima Museum and University of York. Rowntree Park and Fulford Golf Club are also within 2 miles (3 km).

What's nearby

  • University of York - 17 min walk - 0.9 miles
  • Shambles - 4 min drive - 1.9 miles
  • Jorvik Viking Centre - 4 min drive - 1.9 miles
  • York Racecourse - 5 min drive - 2.9 miles
  • York Minster - 6 min drive - 2.5 miles

Getting around

  • York (QQY-York Train Station) - 10 min drive
  • Leeds (LBA-Leeds Bradford) - 51 min drive

Restaurants

  • ‪The Courtyard - ‬4 min drive
  • ‪200 Degrees Coffee Shop - ‬5 min drive
  • ‪Fulford Arms - ‬16 min walk
  • ‪Caffè Nero - ‬5 min drive
  • ‪The Lighthorseman - ‬2 min drive

About this property

York Pavilion Hotel, Sure Hotel Collection by Best Western

3-star boutique hotel near York Minster
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. The business-friendly York Pavilion Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and a picnic area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star York hotel.

  • 63 guestrooms or units
  • 3 levels
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
York Pavilion Hotel, Sure Hotel Collection by Best Western offers 63 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French

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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 15 per day)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of GBP 26.95
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.
  • Cribs (infant beds) are available for GBP 15.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 15 per day
  • Late check-out fee: GBP 25 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per stay
  • Rollaway bed fee: GBP 40.0 per night
  • Hosted evening meal: GBP 26.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

The 4 apartments with kitchenettes are located across the road from the main hotel building.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

How close is York Pavilion Hotel, Sure Hotel Collection by Best Western to the airport?

York Pavilion Hotel, Sure Hotel Collection by Best Western is 32.5 mi (51-min drive) away from the Leeds (LBA-Leeds Bradford) airport, the closest popular airport to the property.

Does York Pavilion Hotel, Sure Hotel Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at York Pavilion Hotel, Sure Hotel Collection by Best Western.

Does York Pavilion Hotel, Sure Hotel Collection by Best Western offer free breakfast?

Free breakfast isn’t provided at York Pavilion Hotel, Sure Hotel Collection by Best Western, but cooked-to-order breakfast is offered for a fee of GBP 19.95 per person. It's available on weekdays from 7:00 AM to 9:30 AM and weekends from 8:00 AM to 10:00 AM.

Is there a casino at York Pavilion Hotel, Sure Hotel Collection by Best Western?

No, there is no casino at this hotel.

What time is check-in at York Pavilion Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:30 PM; Check-in end time: 11 PM.

Is there free parking at York Pavilion Hotel, Sure Hotel Collection by Best Western?

Free parking is not available at this hotel. Self parking is available for GBP 15 per day.

Does York Pavilion Hotel, Sure Hotel Collection by Best Western have a pool?

York Pavilion Hotel, Sure Hotel Collection by Best Western does not have a pool.

Does York Pavilion Hotel, Sure Hotel Collection by Best Western have a restaurant?

Yes, there is a restaurant on site.

Does York Pavilion Hotel, Sure Hotel Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is York Pavilion Hotel, Sure Hotel Collection by Best Western to downtown York?

York Pavilion Hotel, Sure Hotel Collection by Best Western is 1.7 mi away from York.

York Pavilion Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 419 out of 1001 reviews
Rating 8 - Good. 364 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service
Clean bedroom and bathroom, with a very good bed. Location is great. Tasty breakfast and Rupesh and Leah were lovely to deal with
Stayed 1 night in Apr 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Parking price is expensive

Didn’t realise parking was £15 a night! Usually stay somewhere else when I’m with the family that’s the other side of the racecourse closer to the city centre and it’s half the price of parking!!! I also stayed in north London last week where parking was £7 a night so no idea why they charge so much for parking. Also, great they have 4 EV chargers for guests but off putting they allow managers to park their ICE cars in the EV spaces!!! Maybe upper management need to give management their own dedicated spaces? Room was ok, no electric charging points by the bed though.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

Simon

Liked: Cleanliness
Disliked: Staff & service
Hotel and room were excellent .... However We we greeted by someone who does not know how to smile or be pleasant. She could barely look up from her keyboard whilst grunting to hold on a minute. Later on when I went back to reception to ask a question I was greeted with "name" once again she could barely look up from her pc. Dinner ... well, my coq au vin. The chicken had been cooked for hours by the look of it and was brown and black! When asked if I enjoyed I showed waiter and got him to ask chef if chicken was supposed to be
Stayed 1 night in Mar 2025

8/10 Good

Keith

Traveled with partner
Liked: Staff & service, amenities
Price of parking is a bit steep to be honest,considering the spaces are extremely tight in areas.Windows in need of refurb also bathroom looks tired.
Stayed 1 night in Mar 2025

6/10 Okay

Josafat

Liked: Cleanliness, amenities, property conditions & facilities
The place is really lovely! Comfy rooms with great stile! It would be even better to have some more cordiality, I understand they were really busy but smiling doesn't kill :)
Stayed 1 night in Mar 2025

6/10 Okay

Steven

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

York sure hotel

The hotel is very dated. Lovely hotel just needs some modernisation. Close to town also. Only issue is price for car park was £15 personally this is too much especially when i have paid to stay and paid for food too. If you eat in hotel and pay to stay shoyld be free. I will not be staying again and wouldnt recommend eiter because of this parking fee. I use 3-4 hotels a week and so do my colleagues we try differnt ones to fjnd a suitable one in the erea and tnis will not be used again.
Stayed 1 night in Mar 2025

8/10 Good

Paul, Milton Keynes

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room i was in looked a bit dated. The hit water for yhe shower never came through, so i chose to have and the wtaer took ages to come through. Very exoensive to pay for parking which i didnt realise when i booked.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely 😍 as always......
Stayed 1 night in Mar 2025

10/10 Excellent

Tara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Stayed 1 night in Dec 2024

10/10 Excellent

RENEE

Traveled with family
Liked: Staff & service
Could do with an update.Dining floors needed a good clean- glass around on the floor from the night before
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Beth

Liked: Staff & service
Expedia rate offers very good value for money. Hot water, clean towels, lovely breakfast team.
Stayed 1 night in Feb 2025

10/10 Excellent

Alice

Stayed 1 night in Feb 2025

10/10 Excellent

Leigh

Stayed 1 night in Feb 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent stay, real review

I stayed at the Pavilion 21.02.25 room 42. Lovely room, quiet, bed was very comfy. Room and bathroom clean, room carpet a little bit tired, but had been cleaned. Room and breakfast value for money. Full English breakfast was good, staff attentive when needed. Be aware of the parking charge, dont think this is mentioned in the booking. 15 Pounds to park overnight. York is expensive for parking anyway. Hotel and stay was great, im usually one to moan and pull my face. But i have to say, it was all good, thank you staff at the Pavillion. If i was to return to York, id definitely consider staying with you again.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Jason

Stayed 1 night in Feb 2025

10/10 Excellent

justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Daphne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Beatrice

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing visit this time.

Stayed at this hotel previously & had no issues. This last visit however we arrived to find the car park charge had increased to £15 per night, we asked about a discount as we were staying for 2nights, but the receptionist said no! Best Western was advertising on the radio as we drove to York saying they were giving free breakfast to guests, same receptionist said no when I asked & said you had to book direct with BW. Our room, 27, was small & dingy, the window frames were filthy. Sunday morning we woke to no heating, freezing cold, tried to ring reception but the phone wasn't connected. Sent a message & a lovely lady brought 2 heaters. Check out the receptionist didn't say had we had a good stay or anything, we gave her the questionnaire which was left in the room but she didn't bother looking at it. Also this hotel does not have any designated Disabled Bays in the car park
Stayed 2 nights in Feb 2025

4/10 Poor

Richard

Liked: Room comfort
Disliked: Cleanliness, staff & service

Just a bit rough around the edges

Stayed 2 nights in Jan 2025