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Hotel Balcón del Parque

3.0 star property
3-star hotel near Xalapa Cathedral

Choose dates to view prices

Photo gallery for Hotel Balcón del Parque

Family Cabin | Premium bedding, down comforters, desk, iron/ironing board
Presidential Room | Private kitchen | Coffee/tea maker
Senior Room | Premium bedding, down comforters, desk, iron/ironing board
Presidential Room | Premium bedding, down comforters, desk, iron/ironing board
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Rafael Ramírez, 62, Xalapa, VER, 91000
  • Place, Los Tecajetes Park
    ‪1 min walk‬
  • Place, State Theatre
    ‪5 min walk‬
  • Place, Xalapa Cathedral
    ‪15 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪28 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, desk, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room | View from room

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Room

Senior Room | Premium bedding, down comforters, desk, iron/ironing board

Senior Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, desk, iron/ironing board

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin

Family Cabin | Premium bedding, down comforters, desk, iron/ironing board

Family Cabin

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Cabin

Presidential Cabin | Premium bedding, down comforters, desk, iron/ironing board

Presidential Cabin

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Premium bedding, down comforters, desk, iron/ironing board

Presidential Room

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Xalapa

Xalapa Centro stay.You'll be steps from Los Tecajetes Park and within a 10-minute walk of State Theatre with a stay at this Xalapa Centro hotel. Xalapa Metropolitan University and IMAC Xalapa are also within half a mile (1 km).

What's nearby

  • Los Tecajetes Park - 1 min walk - 0.1 miles
  • State Theatre - 5 min walk - 0.3 miles
  • Juarez Park - 13 min walk - 0.7 miles
  • Xalapa Cathedral - 15 min walk - 0.8 miles
  • Paseo de los Lagos Park - 8 min drive - 1.4 miles

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 26 min drive

Restaurants

  • ‪Asadero Cien - ‬4 min walk
  • ‪La Estancia de los Tecajetes - ‬7 min walk
  • ‪Caffé del Corso - ‬5 min walk
  • ‪Hotel Xalapa - ‬6 min walk
  • ‪Churrería de Xalapa - ‬2 min walk

About this property

Hotel Balcón del Parque

3-star hotel near Xalapa Cathedral
There's a restaurant on site. Public spaces have free WiFi. Free self parking is available.

This 3-star Xalapa hotel is smoke free.

  • 26 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Balcón del Parque offers 26 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (78 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash.

Property is also known as

Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa

Frequently asked questions

How close is Hotel Balcón del Parque to the airport?

Hotel Balcón del Parque is 11.1 mi (26-min drive) away from the Xalapa, Veracruz (JAL-El Lencero) airport, the closest popular airport to the property.

Does Hotel Balcón del Parque have an airport shuttle?

Airport shuttle services are not available at Hotel Balcón del Parque.

Does Hotel Balcón del Parque offer free breakfast?

Hotel Balcón del Parque does not offer free breakfast.

Is there a casino at Hotel Balcón del Parque?

No, there is no casino at this hotel, but Big Bola Casino (9-min drive) is nearby.

What time is check-in at Hotel Balcón del Parque?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Balcón del Parque?

This hotel offers free self parking.

Does Hotel Balcón del Parque have a pool?

Hotel Balcón del Parque does not have a pool.

Does Hotel Balcón del Parque have a restaurant?

Hotel Balcón del Parque is home to Sal & Piedra, which features garden views.

Does Hotel Balcón del Parque have a spa?

There are no spa services available at this hotel.

How close is Hotel Balcón del Parque to downtown Xalapa?

Hotel Balcón del Parque is 1.5 mi away from Xalapa.

Hotel Balcón del Parque Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 128 out of 162 reviews
Rating 8 - Good. 24 out of 162 reviews
Rating 6 - Okay. 4 out of 162 reviews
Rating 4 - Poor. 3 out of 162 reviews
Rating 2 - Terrible. 3 out of 162 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Malgorzata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, big room, very comfortable, great food in the restaurant will be back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I would’ve stayed longer.
Stayed 1 night in May 2025

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, property conditions & facilities
The handicap parking spot should have a sign and the hotel should not allow just any car to park right in front of the handicap ramp. Everyday the ramp was blocked by a different car, and my disabled relative had a hard time going up the steps
Stayed 5 nights in Jun 2025

10/10 Excellent

Regino

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place !

10/10 Excellent

walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very attentive and helpful. Good breakfast. Appeals to the independent traveler.
Stayed 3 nights in Apr 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Kennie

Liked: Cleanliness, staff & service, property conditions & facilities
We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility.
Stayed 3 nights in Nov 2024

10/10 Excellent

Barbara

Traveled with partner
Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room!
Stayed 4 nights in Oct 2024

10/10 Excellent

susan, tucson

Traveled with group
Liked: Cleanliness, staff & service, amenities
I was not happy regarding the late breakfast service and there were days that nothing was available. Otherwise it was a wonderful place , I loved it!
Stayed 4 nights in Oct 2024

8/10 Good

John Bruce

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a big nose and it is very sensitive. I swear that every hotel could skip using all the cleaners and detergents for a week and the cleanliness would not suffer. And they would save money. My bathroom had a huge smell of some antiseptic cleaner. It spread to the entire room. I had to keep the bathroom door shut with the exhaust fan running. Also, the TV appears to only stream content. No broadcast channels The last person forgot to log out of Netflix and I could have used her subscription for free. There is a nightclub nearby and music played until very late. It prevented me from keeping the window open to take advantage of the cool night air. The facility is beautiful and the rooms large. The shower was huge with lots of hot water. Good location. Friendly English speaking staff This review is a lot negative but I would stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alejandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel precioso con una vista de lujo al parque de los tecajetes y las montañas a lo lejos. El servicio espectacular y el restaurant creo fue la estrella del show!!! El staff del restaurant son de lo mas dulce y considerado, el menu delicioso, muy tradicional de la zona y con opciones del mismo menu veganizadas, de diez. El restaurant tambien muy bonito, grandes ventanales al parque, una delicia cuando llueve y te comes un chilatole. 20/10 😍
Stayed 1 night in Sep 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation.
Stayed 3 nights in Jul 2024

4/10 Poor

Ana Luisa

Traveled with partner
Disliked: Staff & service, amenities
They have no service on Mondays and they clause their restaurant very early and nobody cares to let you know. Cero idea of what service to clients means. Shame because the hotel is in a nice area
Stayed 1 night in Jul 2024

10/10 Excellent

Chelsea

Stayed 7 nights in Jun 2024

10/10 Excellent

Joanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hotel Balcon!! The facility and park are just stunning.
Stayed 7 nights in Jun 2024

10/10 Excellent

andres

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well maintained very close to restaurants, parks
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive.
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel pequeño pero moderno y muy tranquilo, con todo lo necesario, además una vista hermosa a la naturaleza del parque.
Stayed 1 night in Nov 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel y vista increíble
Stayed 2 nights in Jul 2025

8/10 Good

Haide

Liked: Cleanliness
Habitación amplia, iluminada muy agradable.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Mejorar servicio de alimentos a habitacion

No tiene una mesa dedicada para comer algo si pides servicio de alimentos a la habitación. Tuvimos que comer en la cama. El servicio de alimentos a la habitación no es muy bueno. Fue complicado comunicarse al restaurant.
Stayed 1 night in Jul 2025

6/10 Okay

Guadalupe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025