6/10 Aceptable
Ruth H.
10 jul. 2025
No le gustó: Limpieza
Visiting the Ark
This unit was very nice, as described. Nice new furnishings as seen online.Upon arrival I realized the cleaning of our unit was not up to par. Floors were not mopped or vacuumed, hair all over the place and then discovered our sheets had not been changed. The kitchen window had a missing blind which looked right out to parking lot. Contacted host and he responded immediately, lined up cleaner who delivered clean sheets that evening, and recleaned the next day when we were out. Supposedly the third party cleaning company Neat Suites hired did not do their job well.I was very pleased with the resolution of our issues , but a clean property is very important to us and did not start off our stay in a good way. Hopefully, those in charge will be on top of quality cleaning for future guests.
Ruth H.
Se hospedó 3 noches en julio de 2025