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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

3.0 star property
Eco-certified hotel perfect for exploring Whitehorse

Choose dates to view prices

Photo gallery for Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
21-inch flat-screen TV with cable channels, TV
Meeting facility
Fitness facility
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
201 Wood Street, Whitehorse, YT, Y1A 2E4
  • Midnight Sun Gallery & Gifts
    ‪2 min walk‬
  • Yukon Visitor Information Centre
    ‪6 min walk‬
  • Sundog Carving Studio & Gallery
    ‪9 min walk‬
  • Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, Multiple Beds, Non Smoking

  • 541 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • 281 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • 739 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 265 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 634 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Whitehorse

City center stay.With a stay at this Whitehorse hotel, you'll be steps from MacBride Museum of Yukon History and Whitehorse Waterfront Trolley. North End Gallery and Yukon Artists@Work are also within half a mile (1 km).

What's nearby

  • Midnight Sun Gallery & Gifts - 2 min walk - 0.1 miles
  • Yukon Visitor Information Centre - 6 min walk - 0.4 miles
  • Sundog Carving Studio & Gallery - 9 min walk - 0.5 miles
  • Shipyards Park - 10 min walk - 0.6 miles
  • SS Klondike - 11 min walk - 0.6 miles

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Dairy Queen - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Woodcutter's Blanket - ‬3 min walk

About this property

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Eco-certified hotel perfect for exploring Whitehorse
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 4 meeting rooms available. A roundtrip airport shuttle is free at scheduled times. A fitness center, a vending machine, and gift shops/newsstands are also featured at the eco-certified Sternwheeler Hotel & Conference Centre, Trademark by Wyndham. Free self parking is available.

This Whitehorse hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers 181 air-conditioned accommodations with safes and coffee/tea makers. 21-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Whitehorse hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight at scheduled times
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per night, plus a deposit of CAD 20.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 for adults and CAD 20 for children
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Hotel Conference Centre
Westmark Whitehorse Hotel Conference Center

Frequently asked questions

How close is Sternwheeler Hotel & Conference Centre, Trademark by Wyndham to the airport?

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham is 5.5 mi (10-min drive) away from the Whitehorse, YT (YXY-Whitehorse Intl.) airport, the closest popular airport to the property.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham have an airport shuttle?

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers a free airport shuttle, available from 6:00 AM to midnight at scheduled times.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offer free breakfast?

Free breakfast isn’t provided at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham, but full breakfast is offered for a fee of CAD 20 for adults and CAD 20 for children. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

No, there is no casino at this hotel.

What time is check-in at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

This hotel offers free self parking.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham have a pool?

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham does not have a pool.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham have a restaurant?

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham is home to Steele Street, which features light fare.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham have a spa?

There are no spa services available at this hotel.

How close is Sternwheeler Hotel & Conference Centre, Trademark by Wyndham to downtown Whitehorse?

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham is 0.1 mi away from Whitehorse.

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 138 out of 331 reviews
Rating 8 - Good. 123 out of 331 reviews
Rating 6 - Okay. 48 out of 331 reviews
Rating 4 - Poor. 17 out of 331 reviews
Rating 2 - Terrible. 5 out of 331 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric, DELTA JUNCTION

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location.
Stayed 2 nights in May 2025

10/10 Excellent

LeAnn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, restaurant has great food
Stayed 1 night in Jun 2025

8/10 Good

Mario

Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer Roberta

Stayed 4 nights in May 2025

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The only thing missing was hand cream/lotion in the room. All hotels usually provide hand cream, & I really missed not having any. Otherwise the place was great. Staff were amazing.
Stayed 3 nights in May 2025

4/10 Poor

Earl

Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Poor Room Location

I paid extra for a suite, the room was nice but it was located right above the main lobby doors. I heard the front doors open and close every single time. Ended up having a horrible sleep.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Melissa

Business traveler
Everything was good. Rooms are nicely updated
Stayed 4 nights in May 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025

8/10 Good

Taniya

Business traveler
Good stay, clean rooms
Stayed 5 nights in May 2025

10/10 Excellent

Michele, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the overall experience. I would go back!
Stayed 8 nights in Apr 2025

4/10 Poor

Todd

Stayed 3 nights in Apr 2025

8/10 Good

Christine

Liked: Staff & service
Stayed 3 nights in Apr 2025

6/10 Okay

Thomas, Braeside

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were great. Hotel is dated with thin walls. Bad smell especially in lobby with cleaning solution being used daily. Tonys restaurant was excellent. Hotel Needs updating.
Stayed 6 nights in Apr 2025

6/10 Okay

Francis

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good to know that you are safe
Stayed 4 nights in Apr 2025

4/10 Poor

Terri

The hotel staff did not clean our room. The bathroom offered one little bar of soap other than the dispensers located on the bathtub which were empty. The room smelt very musty and had to open the window to air out the room. Overall for the price I was very disappointed and doubt I would stay again. Also I had booked and paid for two nights stay. The hotel only had us staying for one night and called me several times to confirm our reservation then informed me that I was past check out time and I had to explain again and provide proof that I was booked and had paid through Expedia for two nights. It was very disappointing to go through this.
Stayed 1 night in Mar 2025

10/10 Excellent

Maureen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay !
Stayed 3 nights in Mar 2025

4/10 Poor

Terri

Traveled with partner
Unfortunately check-in took approximately 45 minutes as there was only one staff member on duty. Having to check in customers, answer the phone and various other duties. It was not the fault of the receptionist but the hotel only having one staff member was unacceptable.
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Feb 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2025

4/10 Poor

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Terrible rock hard bed

The staff was friendly but the room was tiny, plugs for charging didn’t work, telephone didn’t work, the bed was had as plywood, and the comforter was as thin as maybe 3 sheets.
Stayed 1 night in Feb 2025

8/10 Good

Gabrielle

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025