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Pinnacle Hotel at the Pier

4.0 star property
4-star eco-certified hotel near Vancouver Waterfront
VIP Access

Choose dates to view prices

Photo gallery for Pinnacle Hotel at the Pier

Front of property - evening/night
Meeting facility
Superior Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace
Sports facility
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Gym
  • Housekeeping

Explore the area

View in a map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Lonsdale Quay Market
    ‪2 min walk‬
  • Port of Vancouver
    ‪11 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪14 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Partial Harbourview)

9.6 out of 10
Exceptional
(11 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Harbor View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace, Harbor View

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Mountainside

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace, Mountainside

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Mountainside

8.8 out of 10
Excellent
(31 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

9.2 out of 10
Wonderful
(84 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Harbor View

Superior Room, 2 Double Beds, Harbor View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, Harbor View

9.4 out of 10
Exceptional
(25 reviews)
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Harbor View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Harbor View

9.6 out of 10
Exceptional
(63 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

North Vancouver

Oceanside stay.Your stay at this Lower Lonsdale hotel places you within 3 miles (5 km) of Vancouver Waterfront and Canada Place Cruise Ship Terminal. Canada Place and Vancouver Convention Centre are also within 3 miles (5 km).

What's nearby

  • Lonsdale Quay Market - 2 min walk - 0.1 miles
  • Port of Vancouver - 11 min drive - 5.6 miles
  • Canada Place Cruise Ship Terminal - 14 min drive - 7.4 miles
  • Canada Place - 14 min drive - 7.4 miles
  • Vancouver Waterfront - 14 min drive - 7.4 miles

Getting around

  • North Vancouver Station - 5 min drive
  • Vancouver Waterfront Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 49 min drive

Restaurants

  • ‪JOEY Shipyards - ‬2 min walk
  • ‪South Castle(남한산성) - ‬4 min walk
  • ‪Nook Shipyards - ‬3 min walk
  • ‪Caffè Artigiano - ‬3 min walk
  • ‪Browns Socialhouse Lower Lonsdale - ‬3 min walk

About this property

Pinnacle Hotel at the Pier

4-star eco-certified hotel near Vancouver Waterfront
As a guest of Pinnacle Hotel at the Pier, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the eco-certified Pinnacle Hotel at the Pier. For a fee, parking is available.

This 4-star North Vancouver hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Free WiFi
  • Air conditioning
  • Gym
4.2 out of 5, Very Good, 1,920 reviews
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (CAD 39.28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self parking fee: CAD 39.28 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Frequently asked questions

How close is Pinnacle Hotel at the Pier to the airport?

Pinnacle Hotel at the Pier is 6.4 mi (26-min drive) away from the Vancouver Harbour Flight Centre (CXH) airport, the closest popular airport to the property.

How much does it cost to stay at Pinnacle Hotel at the Pier?

As of Sep 2, 2025, prices found for a 1-night stay for 2 adults at Pinnacle Hotel at the Pier on Sep 7, 2025 start from $202.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pinnacle Hotel at the Pier have an airport shuttle?

Airport shuttle services are not available at Pinnacle Hotel at the Pier.

How close is Pinnacle Hotel at the Pier to the beach?

This hotel is 6.1 mi (11-min drive) from English Bay Beach and 8.2 mi (16-min drive) from Kitsilano Beach. Don't forget your sunscreen!

Does Pinnacle Hotel at the Pier offer free breakfast?

Free breakfast isn’t provided at Pinnacle Hotel at the Pier, but cooked-to-order breakfast is offered for a fee of between CAD 15 and 30 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Pinnacle Hotel at the Pier?

No, there is no casino at this hotel, but Grand Villa Casino Hotel and Conference Centre (12-min drive) and Great Canadian Casino at the Holiday Inn (16-min drive) are nearby.

What time is check-in at Pinnacle Hotel at the Pier?

Check-in begins at 3:00 PM.

Is there free parking at Pinnacle Hotel at the Pier?

Free parking is not available at this hotel. Self parking is available for CAD 39.28 per day.

Does Pinnacle Hotel at the Pier have a pool?

Pinnacle Hotel at the Pier features an indoor pool.

Does Pinnacle Hotel at the Pier have a restaurant?

Pinnacle Hotel at the Pier is home to The Lobby Restaurant, which features brunch.

Does Pinnacle Hotel at the Pier have a spa?

There are no spa services available at this hotel.

How close is Pinnacle Hotel at the Pier to downtown North Vancouver?

Pinnacle Hotel at the Pier is 1.2 mi away from North Vancouver.

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1434 out of 1911 reviews
Rating 8 - Good. 332 out of 1911 reviews
Rating 6 - Okay. 92 out of 1911 reviews
Rating 4 - Poor. 21 out of 1911 reviews
Rating 2 - Terrible. 32 out of 1911 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jo-Anne

Stayed 2 nights in May 2025

10/10 Excellent

sylvain, nominingue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pour cette endroit c’était parfait.
Stayed 1 night in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful big room with a stunning view of the harbour and Vancouver.
Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Stayed 1 night in Jun 2025

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accommodating
Stayed 2 nights in May 2025

8/10 Good

janice

Liked the area and hotel amenities Didnt like that hotel needs a little refresh
Stayed 4 nights in May 2025

4/10 Poor

joshua

Disliked: Amenities, property conditions & facilities
Ac not working properly, phone not working properly, drunk guests making noise.
Stayed 3 nights in May 2025

10/10 Excellent

joel

Stayed 1 night in May 2025

10/10 Excellent

Robert, Sussex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area..right in middle of festive pedestrian waterfront area with ample shopping and dining. Would highly recommend. Get ocean facing room
Stayed 1 night in Jun 2025

10/10 Excellent

MARY ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room Great views. Great staff
Stayed 4 nights in May 2025

10/10 Excellent

Lawren

Liked: Cleanliness, amenities
The staff
Stayed 1 night in May 2025

2/10 Terrible

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was unhelpful, parking was incredibly difficult and inconvenient. The parking garage was dirty, no elevator and not enough space in the stalls to either open the door or get your luggage around the vehicle. Horrible experience and I wouldn’t recommend and I definitely won’t return.
Stayed 1 night in May 2025

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Food service so-so
Stayed 2 nights in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location in North Vancouver was wonderful! Service was good, room and common areas were clean. Restaurant on site was a plus. View from our room balcony over the harbor was spectacular and the many shops and restaurants at the Pier location just outside the hotel was super convenient and fun. Balcony needed a couple of chairs to sit out and enjoy the view. Hotel was a bit tired and could use a refresh or remodel. Overall, would recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Alanna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! No complaints. Close to a lot of places to eat and activities to do.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic Harbour View! Convenient location. Lots of dinning options,
Stayed 3 nights in May 2025

10/10 Excellent

Shahrokh

Traveled with partner
There are three(3) hotels in North Vancouver near the water. I have stayed in all three hotels and by far Pinnacle hotel is the best place to stay in North Vancouver. Upon my arrival my room was ready and the front staff are all professional and extremely polite. A letter of recommendation will be send to the pinnacle hotel’s home office this week.
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Shawn, Renton

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views and awesome location .
Stayed 2 nights in May 2025

8/10 Good

Byron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made a new reservation to stay another night and front desk did not want to give coupon for Expedia VIP discount on food. Front desk clerk eventually gave it (as a favor) after my insisting it was a new, separate reservation. Beautiful new bathroom equipment (Kohler) but did spend a tiny bit extra to have secondary hand-held showerhead. This is important to properly clean and rinse all soap.
Stayed 1 night in May 2025

8/10 Good

VERONICA, Westlake Village

Stayed 4 nights in May 2025

10/10 Excellent

Pantea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in May 2025

10/10 Excellent

Ravinder

Excellent Staff location and room
Stayed 2 nights in May 2025

8/10 Good

Eric

Liked: Cleanliness, amenities
good place to stay
Stayed 1 night in May 2025

10/10 Excellent

Dayna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! Hotel is lovely and EVERY staff member was kind and welcoming!
Stayed 1 night in May 2025