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Urbano by Sundara

2.0 star property
Hotel near Tulum Beach in Tulum

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Photo gallery for Urbano by Sundara

Rooftop terrace
Studio Penthouse | Bathroom | Shower, free toiletries, towels, soap
Studio Penthouse | Terrace/patio
Deluxe Apartment | Living area
Deluxe Apartment | Private kitchenette | Microwave, stovetop, coffee/tea maker, cookware/dishes/utensils

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Reg. 014, Smza 003, Mza. 026, Lote 134, Aldea Zama, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪14 min walk‬
  • Place, Hospital de Tulum
    ‪16 min walk‬
  • Place, Jaguar Park
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Deluxe Apartment

Deluxe Apartment | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Apartment

  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Penthouse

Studio Penthouse | Private pool

Studio Penthouse

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Master Suite

Master Suite | Terrace/patio

Master Suite

  • 872 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

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About the neighborhood

Tulum

Zama stay.Your stay at this Zama hotel places you within 3 miles (5 km) of Tulum Beach and Tulum Mayan Ruins. Dos Aguas Park and Hospital de Tulum are also within 2 miles (3 km).

What's nearby

  • Dos Aguas Park - 14 min walk - 0.8 miles
  • Hospital de Tulum - 16 min walk - 0.9 miles
  • Jaguar Park - 5 min drive - 0.9 miles
  • Hunab Lifestyle Center - 6 min drive - 1.1 miles
  • Holistika Art Walk - 9 min drive - 1.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Delicia - ‬16 min walk
  • ‪Jasmine - ‬14 min walk
  • ‪Coco Cafe - ‬14 min walk
  • ‪Mercado Tulum - ‬15 min walk
  • ‪Guacamole Club - ‬15 min walk

About this property

Urbano by Sundara

Hotel near Tulum Beach in Tulum
Urbano by Sundara offers its guests an outdoor pool, a rooftop terrace, and express check-in. Urbano by Sundara also features express check-out, pool umbrellas, and local meal delivery service. The front desk is open around the clock.

Smoking is allowed in designated areas at this Tulum hotel.

  • 14 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Express check-in
  • Express check-out
  • Smoking in designated areas
Urbano by Sundara offers 14 air-conditioned accommodations with private plunge pools and complimentary bottled water. Rooms open to furnished patios. Kitchenettes offer stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided once per stay.

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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Private plunge pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free offsite parking
  • Street parking available

Things to do

  • Outdoor pool

Accessibility

  • 20 steps to reach entrance
  • No elevator

Room amenities

Entertainment

  • Private plunge pool

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
A virtual front desk provides assistance to guests

Access methods

Host will greet you, lockbox

Pets

  • Pets and service animals are not allowed at Urbano by Sundara

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts cash.

Property Registration Number VRE211117BCA

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urbano by Sundara Hotel
Urbano by Sundara Tulum
Urbano by Sundara Hotel Tulum

Frequently asked questions

How close is Urbano by Sundara to the airport?

Urbano by Sundara is 26.1 mi (44-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Urbano by Sundara have an airport shuttle?

Airport shuttle services are not available at Urbano by Sundara.

How close is Urbano by Sundara to the beach?

This hotel is 3.1 mi (10-min drive) from Tulum Beach and 3.7 mi (18-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Urbano by Sundara offer free breakfast?

Urbano by Sundara does not offer free breakfast.

Is there a casino at Urbano by Sundara?

No, there is no casino at this hotel.

What time is check-in at Urbano by Sundara?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Urbano by Sundara?

Free parking is not available at this hotel.

Does Urbano by Sundara have a pool?

Urbano by Sundara features an outdoor pool.

Does Urbano by Sundara have a spa?

There are no spa services available at this hotel.

How close is Urbano by Sundara to downtown Tulum?

Urbano by Sundara is 0.8 mi away from Tulum.

Urbano by Sundara Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fidel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and friendly. The neighborhood was nice and walkable.
Stayed 6 nights in Jul 2025

10/10 Excellent

Pierre-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice condo nice area but still few constructions around although it wasn't very loud or dirty Its a work in progress but with nice potential
Stayed 3 nights in Jan 2025

10/10 Excellent

Alcides

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito, excelente ambiente, camas muy cómodas muy bien espacio, muy bonita la decoración, los jacuzzis excelente detalle.
Stayed 3 nights in Jul 2025

10/10 Excellent

Selina

Stayed 2 nights in Apr 2025