2/10 Terrible
Nick M.
26 ene. 2024
No le gustó: Limpieza
SCAM!! DO NOT book this stay.
I booked this stay after my friends and I decided to meet in Tulsa. A couple of days after booking, the host of the property reached out to me and told me he double booked the property and that I wasn't able to stay there. There was no resolution, accommodation, or anything from the host for this mistake. In fact, that is the last time I heard from the host. After repeatedly reaching out to the host to refund me because of the mistake he made, I never got a response or refund from the host after weeks of waiting. I had to reach out 6 separate times to Vrbo and stay on the line with their customer service 30 minutes each time before they finally refunded me weeks after the date of the initial stay (mind you I needed to pay off the credit card that this charge was on). Vrbo reached out to the host and he also never contacted them back and they eventually had to override and refund me. I fear that if I didn't take charge to get my money back, this host would've just kept my money and never refunded me. Terrible communication, extremely unprofessional, and the least reliable stay I have ever booked. I will never book again because of the hassle it was to get my money back for an error that was the host's fault.
Nick M.
Se hospedó 1 noche en enero de 2024