Hotel Grand Chancellor Townsville

4.5 star property
4.5-star hotel near Magnetic Island Ferry Terminal

Choose dates to view prices

Photo gallery for Hotel Grand Chancellor Townsville

Relax in our elegant lobby, featuring a comfortable seating area, a stunning chandelier, and lush greenery.
Relax on the rooftop terrace with breathtaking views of the mountain peak.
Enjoy a city and mountain view from the large window in this stylish room, featuring a comfortable bed, desk with TV, and a small table with chair.
Relax in comfort with multiple seating areas and a welcoming reception desk.
Enjoy a drink at the hotel's bar, where sleek countertops and pendant lighting create a welcoming atmosphere.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
334 Flinders Street, Townsville, QLD, 4810
  • Queensland Country Bank Stadium
    ‪11 min walk‬
  • The Strand Beach
    ‪13 min walk‬
  • Magnetic Island Ferry Terminal
    ‪15 min walk‬
  • Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

Standard Twin

8.2 out of 10
Very good
(20 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard King

9.2 out of 10
Wonderful
(19 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Executive King

8.4 out of 10
Very good
(9 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom

8.8 out of 10
Excellent
(12 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

Executive King Room

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Double Beds

Standard King Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Townsville

City center stay.With a stay at this Townsville hotel, you'll be steps from Perc Tucker Regional Gallery and within a 10-minute walk of Maritime Museum of Townsville. Museum of Tropical Queensland and Cultural Centre Townsville are also within half a mile (1 km).

What's nearby

  • Castle Hill - 8 min walk - 0.5 miles
  • Queensland Country Bank Stadium - 11 min walk - 0.6 miles
  • The Strand Beach - 13 min walk - 0.7 miles
  • Magnetic Island Ferry Terminal - 15 min walk - 0.8 miles
  • Townsville Entertainment & Convention Centre - 20 min walk - 1.1 miles

Getting around

  • Townsville Station - 19 min walk
  • Townsville, QLD (TSV) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cowboys Leagues Club - ‬2 min walk
  • ‪Victoria Bridge - ‬2 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬3 min walk
  • ‪City Lane & City Arcade - ‬3 min walk

About this property

Hotel Grand Chancellor Townsville

4.5-star hotel near Magnetic Island Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Grand Chancellor Townsville. For a fee, parking is available.

This 4.5-star Townsville hotel is smoke free.

  • 200 guestrooms or units
  • 20 levels
  • Meeting rooms
  • Built in 1976
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Grand Chancellor Townsville offers 200 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. 55-inch LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Moldovan, Romanian, Russian, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking; discounts available
  • Self parking on site (AUD 15 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.50 for children
  • Self parking fee: AUD 15.00 per day (in/out privileges)
  • Late check-out fee: AUD 30 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This hotel accepts only chip-and-PIN credit cards for onsite payments. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.


WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 2-device limit.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Townsville
Grand Chancellor Townsville
Townsville Holiday Inn
Holiday Inn Townsville Hotel Townsville
Holiday Inn Townsville Hotel
Holiday Inn Townsville
Grand Chancellor Townsville
Hotel Grand Chancellor Townsville Hotel
Hotel Grand Chancellor Townsville Townsville
Hotel Grand Chancellor Townsville Hotel Townsville

Frequently asked questions

How close is Hotel Grand Chancellor Townsville to the airport?

Hotel Grand Chancellor Townsville is 4.2 mi (14-min drive) away from the Townsville, QLD (TSV) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Grand Chancellor Townsville?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Townsville on Aug 3, 2025 start from $113.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Grand Chancellor Townsville have an airport shuttle?

Airport shuttle services are not available at Hotel Grand Chancellor Townsville.

How close is Hotel Grand Chancellor Townsville to the beach?

This hotel is a short 13-minute walk from The Strand Beach and 2.2 mi (9-min drive) from Pallarenda. Don't forget your sunscreen!

Does Hotel Grand Chancellor Townsville offer free breakfast?

Free breakfast isn’t provided at Hotel Grand Chancellor Townsville, but buffet breakfast is offered for a fee of AUD 29 for adults and AUD 14.50 for children. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 6:30 AM to 10 AM.

Is there a casino at Hotel Grand Chancellor Townsville?

No, there is no casino at this hotel.

What time is check-in at Hotel Grand Chancellor Townsville?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at Hotel Grand Chancellor Townsville?

Free parking is not available at this hotel. Self parking is available for AUD 15.00 per day.

Does Hotel Grand Chancellor Townsville have a pool?

Hotel Grand Chancellor Townsville does not have a pool.

Does Hotel Grand Chancellor Townsville have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Grand Chancellor Townsville have a spa?

There are no spa services available at this hotel.

How close is Hotel Grand Chancellor Townsville to downtown Townsville?

Hotel Grand Chancellor Townsville is 0.1 mi away from Townsville.

Hotel Grand Chancellor Townsville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1001 reviews
Rating 8 - Good. 363 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Stayed 1 night in Mar 2025

10/10 Excellent

warwick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Narendra

Business traveler, Traveled with family
Good location. Limited amenities.
Stayed 1 night in Mar 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2025

8/10 Good

ANGUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dundeeandco in the floods

Stop over as flights cancelled. Good hotel right in the heart of Townsville. Everything we needed at hand which included meals and room service.
Stayed 1 night in Feb 2025

10/10 Excellent

Kristian

Stayed 2 nights in Jan 2025

4/10 Poor

Rijan

Business traveler
Disliked: Room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very helpful staff. Yummy breakfast.
Stayed 4 nights in Jan 2025

2/10 Terrible

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Elly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great corporate style hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Dee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

marian

Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff willing to assist.
Stayed 1 night in Nov 2024

10/10 Excellent

RUSSELL

Geeat
Stayed 2 nights in Dec 2024

10/10 Excellent

Clete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff, no complaints… food’s good too.
Stayed 7 nights in Nov 2024

6/10 Okay

Narendra

Business traveler, Traveled with family
Good location.Outdated property. Needs revamp.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nicola

Liked: Staff & service
Easy and convenient for Flinders st & QLD country bank stadium
Stayed 1 night in Nov 2024

8/10 Good

Brenton and Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Tired rooms but a great central place to stay
Stayed 1 night in Nov 2024

8/10 Good

Jay

Traveled with partner
Liked: Staff & service, property conditions & facilities
Limited parking on Saturday night due to markets.
Stayed 1 night in Nov 2024

8/10 Good

Leonard

Liked: Staff & service, property conditions & facilities
Great service, quality room, awesome view, mouldy tiles in the shower
Stayed 1 night in Nov 2024

10/10 Excellent

Carla-Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024