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Tokyu Stay Nishi Shinjuku

3.0 star property
3-star hotel near Tokyo Metropolitan Government Building

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Photo gallery for Tokyu Stay Nishi Shinjuku

Reception
Creator video
Reception
Daily cooked-to-order breakfast (JPY 1500 per person)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Place, Shinjuku Central Park
    ‪1 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Moderate double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Moderate double, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Comfort Double, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential Double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Double, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner double, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Corner double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential twin, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Newly Renovated In 2024 Moderate Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Moderate Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Comfort Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Comfort Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Residential Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Corner Double Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Corner Double Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Twin Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Residential Twin Room Non Smoking

  • Sleeps 2

View all photos for Newly Renovated In 2024 Residential Family Room Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Newly Renovated In 2024 Residential Family Room Non Smoking

  • Sleeps 4

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About the neighborhood

Tokyo

Shinjuku stay.With a stay at this Shinjuku hotel, you'll be within half a mile (1 km) of Tokyo Metropolitan Government Building and 2 miles (3 km) of Meiji Jingu Shrine. Shinjuku Gyoen National Garden and Shibuya Sky are also within 3 miles (5 km).

What's nearby

  • Shinjuku Central Park - 1 min walk - 0.1 miles
  • Tokyo Metropolitan Government Building - 6 min walk - 0.4 miles
  • Shinjuku I Land - 9 min walk - 0.5 miles
  • Tokyo Opera City Concert Hall - 12 min walk - 0.7 miles
  • Shinjuku Gyoen National Garden - 5 min drive - 1.7 miles

Getting around

  • Nishi-shinjuku-gochome Station - 4 min walk
  • Hatsudai Station - 18 min walk
  • Narita Intl. Airport (NRT) - 82 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪肉そば家 笑梟 - ‬2 min walk
  • ‪CoCo壱番屋 - ‬1 min walk
  • ‪もり平 - ‬2 min walk
  • ‪ひじり屋 - ‬1 min walk

About this property

Tokyu Stay Nishi Shinjuku

3-star hotel near Tokyo Metropolitan Government Building
As a guest of Tokyu Stay Nishi Shinjuku, you'll find a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 148 guestrooms or units
  • 10 levels
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas
Tokyu Stay Nishi Shinjuku offers 148 accommodations with washers/dryers and safes. 40-inch Smart televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

The property will be renovating from January 13 2026 to January 25 2026 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Frequently asked questions

How close is Tokyu Stay Nishi Shinjuku to the airport?

Tokyu Stay Nishi Shinjuku is 18.4 mi (48-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Tokyu Stay Nishi Shinjuku have an airport shuttle?

Airport shuttle services are not available at Tokyu Stay Nishi Shinjuku.

How close is Tokyu Stay Nishi Shinjuku to the beach?

This hotel is 11 mi (14-min drive) from Odaiba Beach Park.

Does Tokyu Stay Nishi Shinjuku offer free breakfast?

Free breakfast isn’t provided at Tokyu Stay Nishi Shinjuku, but cooked-to-order breakfast is offered for a fee of JPY 1500 per person. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Tokyu Stay Nishi Shinjuku?

No, there is no casino at this hotel.

What time is check-in at Tokyu Stay Nishi Shinjuku?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Tokyu Stay Nishi Shinjuku?

Free parking is not available at this hotel.

Does Tokyu Stay Nishi Shinjuku have a pool?

Tokyu Stay Nishi Shinjuku does not have a pool.

Does Tokyu Stay Nishi Shinjuku have a spa?

There are no spa services available at this hotel.

How close is Tokyu Stay Nishi Shinjuku to downtown Tokyo?

Tokyu Stay Nishi Shinjuku is 4.6 mi away from Tokyo.

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 1001 reviews
Rating 8 - Good. 332 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, but very well equipped room. Love the washer/dryer combo, very convenient. Also very close to several subway stations. Would definitely recommend.
Stayed 4 nights in Oct 2025

6/10 Okay

DeFilippo

Disliked: Cleanliness, amenities, property conditions & facilities
Very surprised how smelly and dirty the room was when I checked in. There was another guests long hair stuck to the shower wall. The bathroom smelled like poop the entire stay, even with the vent running continuously. The A/C unit had a nasty smell. The shower curtain was stained and sour smelling as well. This is unacceptable considering this hotel was more of a premium price compared to similar in the area. Next time I visit Japan I will try the APA hotels instead.
Stayed 3 nights in Oct 2025

8/10 Good

William David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Paige

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The comfortable double room was perfect for me and my partner with our two big suitcases (though had to use the bed to use). Bathroom small but fine. Area good with food and public transportation close by. So handy having a washer/dryer, kettle and microwave. I would definitely stay again! Try the ramen near by (with pet goldfish at the front, near Indian restaurant) - you will not be disappointed.
Stayed 5 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Sep 2025

10/10 Excellent

Jai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here although the room was small there was everything we needed, the rooms have a washing machine, and also provide the detergents. We also were able to borrow some scales to weigh our case, there was lots of toiletries and bits free that we could get in the reception, there’s a mc Donald’s right next door, lots of little shops to get essentials for the room and close by to the main town. We really enjoyed staying here and had everything possible we needed. Staff were were friendly and happy to help.
Stayed 11 nights in Sep 2025

10/10 Excellent

Dianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Sep 2025

10/10 Excellent

Alexis

Stayed 3 nights in Sep 2025

10/10 Excellent

Maria Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 6 nights in Sep 2025

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and kind staff. Tea and coffee available in a lobby and all the amenities needed were in the room. Shops like 7eleven and more very close to the hotel. Some great places with Japanese food too. Hotel is close to metro station with connection to Shinjuku station. Luggage transfer also super easy and available in the hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Reylito, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small toom (typical of tokyo hotels) but very cozy. Great staff! Amazing amenities. Includes daily breakfast of rice, cup of (instant) soup, bottled water, ham abd cheese sandwich, cereal, coffee and tea. Inside the room has refrigerator, microwave oven and washing/dryer machine (with laundry soap), air purifier/humidifier, utensils/plates/bowls. They also have free wi-fi, any toiletries you need like toothbrush and toothpaste, shaver/razor, q-tips, hair brush. Very clean room (no smell at all). Hotel is located near the subway train and bus stops (4 minute walk). Mc Donald's is just next door and a lot of convenient stores. I love this hotel! We stayed for 5 nights and we loved it! Housekeeping is not everyday and only by request but they will replenish your towels and if you need to change your bed sheets. We will definitely book this hotel again!
Just checked out
Stayed 5 nights in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, room comfort
Location is good Close to the park which was great! Washing machine/dryer combo was really handy and worked well
Stayed 4 nights in Sep 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but was nice and the coffee machine downstairs was good.
Stayed 4 nights in Sep 2025

6/10 Okay

Genta

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Faisal

Stayed 1 night in Sep 2025

10/10 Excellent

Eli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around fantastic
Stayed 4 nights in Sep 2025

10/10 Excellent

Fysal

Liked: Staff & service, property conditions & facilities
Room was a little dirty but we told the staff and they did an excellent job cleaning the room again and the way that they dealt with it fixed the my experience, would recommend, located in a nice area.
Stayed 4 nights in Sep 2025

8/10 Good

John

Stayed 3 nights in Sep 2025

6/10 Okay

Luis Emmanuel

Traveled with partner
The room is pretty nice even though it is small-ish. The washer/drying machine is a +! I don't mind not having the room cleaned because I don't like strangers comming into my room and look at all my personal belongings. The towel change system is perfect for me, just make sure to leave the sign on your door everyday. However, the bed and pillows are really cheap and uncomfortable !!! My back and neck are hurting and I could not wait to go back home to my own bed...Also the noises IN and OUTSIDE the building are soooooo annoying at night...sirenes every single night at anytime at least 2-3 times per night...and the ac's or toilet/plumbing system's noises too... This hotel shouldn't be considered a 4star hotel and definitely be cheaper than 200$/night.
Stayed 6 nights in Sep 2025

10/10 Excellent

lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what upu see in the pictures are accurate. The washer messed up my clothes byt im not upset about it, i will reolace them.
Stayed 6 nights in Sep 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed at Tokyu Stay Nishi Shinjuku and overall had a really good experience. The location is super convenient—just a short walk to Shinjuku station and plenty of shops, food, and nightlife nearby. The room was clean, comfortable, and having the washer/dryer in the room was a big bonus for a longer stay. Only downside was that the room was on the smaller side (pretty normal for Tokyo) and the walls felt a bit thin at times, but nothing that ruined the stay. Staff were helpful and check-in was easy. Great option if you want something practical and well-located in Shinjuku without breaking the budget.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ramon, San Francisco

Friendly and helpful staff
Stayed 6 nights in Aug 2025

10/10 Excellent

Shannon, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation options. Clean, quiet and great amenities. Location wise based it near the business district and away from busy tourist hubs. However conveniently located near plenty of food, groceries, parks on the doorstep and direct access to a train line to get to everywhere in Tokyo! Highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

YaYa

Liked: Property conditions & facilities
Great !
Stayed 3 nights in Aug 2025