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Shinjuku Granbell Hotel

4.0 star property
4-star hotel near Samurai Museum, connected to a shopping center

Choose dates to view prices

Photo gallery for Shinjuku Granbell Hotel

Bar (on property)
The Villa Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished
The Villa Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished
The Club Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021
  • Place, Samurai Museum
    ‪3 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Superior Double Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Hollywood Twin Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Hollywood Twin Room Non Smoking

  • Sleeps 2

View all photos for The Penthouse Suite　Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

The Penthouse Suite　Non Smoking

  • Sleeps 2

View all photos for Resort Suite　Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Resort Suite　Non Smoking

  • Sleeps 2

View all photos for Villa Suite Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Villa Suite Non Smoking

  • Sleeps 2

View all photos for Club Suite　Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Club Suite　Non Smoking

  • Sleeps 2

View all photos for Economy Twin RoomNon Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Twin RoomNon Smoking

  • Sleeps 2

View all photos for Economy Single, Non-smoking

Economy Single, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Economy Single, Non-smoking

8.8 out of 10
Excellent
(28 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Double, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Double, Non Smoking

8.4 out of 10
Very good
(66 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Non-smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double Non-smoking

8.0 out of 10
Very good
(25 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double, Non-smoking

Deluxe Double, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double, Non-smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Hollywood Twin, Non-smoking

Standard Hollywood Twin, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Standard Hollywood Twin, Non-smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Hollywood Twin, Non-smoking

Superior Hollywood Twin, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Superior Hollywood Twin, Non-smoking

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Hollywood Twin, Non-smoking

Deluxe Hollywood Twin, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Hollywood Twin, Non-smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double with Universal Design, Non-smoking

Deluxe Double with Universal Design, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double with Universal Design, Non-smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double with Loft, Non Smoking, Ground Floor

Premium bedding, down comforters, in-room safe, individually furnished

Standard Double with Loft, Non Smoking, Ground Floor

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double with Loft, Non Smoking, Ground Floor

Superior Double with Loft, Non Smoking, Ground Floor | Premium bedding, down comforters, in-room safe, individually furnished

Superior Double with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin with Loft, Non Smoking, Ground Floor

Standard Twin with Loft, Non Smoking, Ground Floor | Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 204 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single with High Ceiling, Non-smoking

Economy Single with High Ceiling, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

Economy Single with High Ceiling, Non-smoking

8.0 out of 10
Very good
(3 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double with Loft, Non Smoking, 12th Floor

Standard Double with Loft, Non Smoking, 12th Floor | Premium bedding, down comforters, in-room safe, individually furnished

Standard Double with Loft, Non Smoking, 12th Floor

8.8 out of 10
Excellent
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double with Loft, Non Smoking, 12th Floor

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double with Loft, Non Smoking, 12th Floor

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin with Loft, Non Smoking, 12th Floor

Standard Twin with Loft, Non Smoking, 12th Floor | Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin with Loft, Non Smoking, 12th Floor

8.0 out of 10
Very good
(2 reviews)
  • 204 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double with Loft, Non Smoking, 12th Floor

Deluxe Double with Loft, Non Smoking, 12th Floor | Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double with Loft, Non Smoking, 12th Floor

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double / Studio,Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Double / Studio,Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Casual, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Double / Casual, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Mature, Non Smoking

Balcony view

Executive Double / Mature, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Yau Ma Tei, Non Smoking

Executive Double / Yau Ma Tei, Non Smoking | Premium bedding, down comforters, in-room safe, individually furnished

Executive Double / Yau Ma Tei, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double / Mature with Kitchen, Non Smoking

Balcony view

Executive Double / Mature with Kitchen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Club Suite, Non-smoking

The Club Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

The Club Suite, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Villa Suite, Non-smoking

The Villa Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

The Villa Suite, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Resort Suite, Non-smoking

The Resort Suite, Non-smoking | Premium bedding, down comforters, in-room safe, individually furnished

The Resort Suite, Non-smoking

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Pent House Suite, Non-Smoking

The Pent House Suite, Non-Smoking | Balcony view

The Pent House Suite, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room assigned at check-in

Premium bedding, down comforters, in-room safe, individually furnished

Room assigned at check-in

  • 140 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Economy Twin, Non-smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Twin, Non-smoking

8.6 out of 10
Excellent
(7 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio Double Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Studio Double Non Smoking

  • Sleeps 2

View all photos for Executive Mature Double (with Kitchen & Washing Machine) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Mature Double (with Kitchen & Washing Machine) Non Smoking

  • Sleeps 2

View all photos for Executive Mature Double Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Mature Double Non Smoking

  • Sleeps 2

View all photos for Executive Yau Ma Tei Double Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Yau Ma Tei Double Non Smoking

  • Sleeps 2

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Casual Double Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Executive Casual Double Non Smoking

  • Sleeps 2

View all photos for Deluxe Double Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Double With Loft (High Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Double With Loft (High Floor) Non Smoking

  • Sleeps 2

View all photos for Standard Double With Loft (Low Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Double With Loft (Low Floor) Non Smoking

  • Sleeps 2

View all photos for Deluxe Hollywood Twin Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Hollywood Twin Room Non Smoking

  • Sleeps 2

View all photos for Economy Double Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Double Room Non Smoking

  • Sleeps 2

View all photos for Economy Single Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Single Room Non Smoking

  • Sleeps 1

View all photos for Superior Double With Loft (Low Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double With Loft (Low Floor) Non Smoking

  • Sleeps 3

View all photos for Superior Double With Loft (High Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Double With Loft (High Floor) Non Smoking

  • Sleeps 3

View all photos for Economy Single With High Ceiling Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Economy Single With High Ceiling Non Smoking

  • Sleeps 1

View all photos for Superior Hollywood Twin Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Superior Hollywood Twin Room Non Smoking

  • Sleeps 2

View all photos for Standard Twin With Loft(High Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin With Loft(High Floor) Non Smoking

  • Sleeps 3

View all photos for Standard Twin Room Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin Room Non Smoking

  • Sleeps 2

View all photos for Deluxe Double With Loft Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double With Loft Non Smoking

  • Sleeps 3

View all photos for Deluxe Double With Loft And Terrace (Low Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Deluxe Double With Loft And Terrace (Low Floor) Non Smoking

  • Sleeps 3

View all photos for Standard Twin With Loft (Low Floor) Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Standard Twin With Loft (Low Floor) Non Smoking

  • Sleeps 3

View all photos for Universal Non Smoking

Bathroom | Combined shower/tub, designer toiletries, hair dryer, slippers

Universal Non Smoking

  • Sleeps 2

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About the neighborhood

Tokyo

Shinjuku stay.Within a 10-minute walk of this Shinjuku hotel, you'll find Samurai Museum and Isetan Department Store Shinjuku. Also, Omoide Yokocho is within half a mile (1 km) and Shinjuku Gyoen National Garden is within 2 miles (3 km).

What's nearby

  • Samurai Museum - 3 min walk - 0.2 miles
  • Okubo Park - 6 min walk - 0.4 miles
  • Isetan Department Store Shinjuku - 8 min walk - 0.4 miles
  • Omoide Yokocho - 9 min walk - 0.5 miles
  • Shinjuku Gyoen National Garden - 14 min walk - 0.8 miles

Getting around

  • Higashi-shinjuku Station - 5 min walk
  • Seibu-Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪焼肉・手打冷麺 いたみ - ‬1 min walk
  • ‪とんちゃん - ‬1 min walk
  • ‪Bar trip - ‬1 min walk
  • ‪健心流 旬 - ‬1 min walk
  • ‪Gafu Noble - ‬1 min walk

About this property

Shinjuku Granbell Hotel

4-star hotel near Samurai Museum, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at Shinjuku Granbell Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 485 guestrooms or units
  • 17 levels
  • Built in 2013
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Shinjuku Granbell Hotel offers 485 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 2,000 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 2500 per person
  • Uncovered self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Frequently asked questions

How close is Shinjuku Granbell Hotel to the airport?

Shinjuku Granbell Hotel is 14.9 mi (17-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Shinjuku Granbell Hotel?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Shinjuku Granbell Hotel on Dec 16, 2025 start from $708.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shinjuku Granbell Hotel have an airport shuttle?

Airport shuttle services are not available at Shinjuku Granbell Hotel.

How close is Shinjuku Granbell Hotel to the beach?

This hotel is 10.2 mi (36-min drive) from Odaiba Beach Park.

Does Shinjuku Granbell Hotel offer free breakfast?

Free breakfast isn’t provided at Shinjuku Granbell Hotel, but continental breakfast is offered for a fee of JPY 2500 per person. It's available every day from 7 AM to 10:00 AM.

Is there a casino at Shinjuku Granbell Hotel?

No, there is no casino at this hotel.

What time is check-in at Shinjuku Granbell Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Shinjuku Granbell Hotel?

Free parking is not available at this hotel. Self parking is available for JPY 2000 per night.

Does Shinjuku Granbell Hotel have a pool?

Shinjuku Granbell Hotel does not have a pool.

Does Shinjuku Granbell Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Shinjuku Granbell Hotel have a spa?

There are no spa services available at this hotel.

How close is Shinjuku Granbell Hotel to downtown Tokyo?

Shinjuku Granbell Hotel is 3.6 mi away from Tokyo.

Shinjuku Granbell Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 903 out of 1692 reviews
Rating 8 - Good. 456 out of 1692 reviews
Rating 6 - Okay. 219 out of 1692 reviews
Rating 4 - Poor. 72 out of 1692 reviews
Rating 2 - Terrible. 42 out of 1692 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Hunter

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was unsafe to stay here. The locks on my door wouldn't work. The room I was given was a completely different one from the pictures I was shown. The smell was unbearable. My bedsheets were wet. The hotel room hadn't been clean and was very dirty. There were no keycard confirmations to get into the hotel and use the elevator so the combination of that with the my doors not locking meant it was unsafe to stay there. The location is in the redlight district of tokyo so proved to not be considered with their limited security.
Stayed 3 nights in Sep 2025

8/10 Good

CRISTINA

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice
Stayed 3 nights in Sep 2025

8/10 Good

Vince

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel! Some of the rooms were just too small for two people. Other than that, staff were very accommodating and service was excellent.
Stayed 1 night in Aug 2025

8/10 Good

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Reception desk very helpful
Stayed 7 nights in Aug 2025

10/10 Excellent

Karen

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, very central
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff is very accommodating I would definitely stay here again. Rooms are very clean and comfortable. Thank you!
Stayed 11 nights in Aug 2025

6/10 Okay

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Really good Hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Skyla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the elevators was broken and the pillows were pretty hard but other than that, it was fine.
Stayed 2 nights in Sep 2025

4/10 Poor

Luis

Stayed 3 nights in Aug 2025

6/10 Okay

Seon Mee

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Location was convenient, near transportation station.
Stayed 4 nights in Aug 2025

10/10 Excellent

Oliver James, Chorley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and helpful staff. Common areas and the room were kept immaculate. Laundry options available. Air conditioning throughout the whole hotel, including the rooms. A few vending machines and a cafe in the lobby. Convenient connections to the subway and not too far from Shinjuku station.
Stayed 7 nights in Aug 2025

10/10 Excellent

Layne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jamal A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is located at a good location that isn’t too far away from different subway stations, overall good area. the hotel was very clean and quiet with a rooftop bar on the 13th floor.
Stayed 9 nights in Aug 2025

10/10 Excellent

Adelia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with so many amenities! Loved having the rooftop bar and restaurant. A great place to spend your time!
Stayed 2 nights in Aug 2025

10/10 Excellent

Shahzeen

Stayed 1 night in Sep 2025

10/10 Excellent

Kyle

Stayed 3 nights in Aug 2025

10/10 Excellent

Eion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, but would recommend!!
Stayed 3 nights in Aug 2025

8/10 Good

Tomasz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 4-star hotel with a problem with hot water pressure (the room was on the 12th floor). Furthermore, we saw rats in the lounge area in front of the hotel (a small rest area in front of the lobby outside the hotel) not only at night but also during the day. It's not a good look. Other than that, everything was standard, with a large breakfast selection. The rooms were very narrow; if you have large suitcases, forget to unfold them. There are no closets for clothes.
Stayed 5 nights in Aug 2025

8/10 Good

Jutta

Stayed 3 nights in Aug 2025

10/10 Excellent

Drake

Stayed 3 nights in Aug 2025

10/10 Excellent

Roman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, delicious food, extremely respectful staff. My wife and i loved this place!
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicola

Stayed 2 nights in Aug 2025

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Emmanuelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good variety for breafast. Clean room. Big double bed. Good amenities.
Stayed 4 nights in Aug 2025