The property was clean and as tidy as can be, the lift was out of order and wall paper peeling off the walls in the room, with that said, the room was spacious with everything you would need, the square toilet seat had been replaced with a round one (not very comfy and looked awful).
There is definitely a lack of staff, this showed at meal times, service was slow and a slow turn around on plates etc.
The food overall was nice, but a little overpriced, breakfast was fantastic with a great choice (let down by lack of turnaround of crockery, cutlery and food, we even had to set our table ourselves).
Our main Gripe was we booked a Spa hotel, but the Spa was closed on the Saturday so we could not use the facilities, very disappointed.