4/10 Poor
Denise
Traveled with family
Apr 26, 2025
Disliked: Staff & service
Let me start off with saying that staff was very polite. Unfortunately, the elevator didn't work during my entire stay. Luckily, I was only on floor 2 but to see a parent lifting a stroller to get to another floor was disturbing. I downloaded the app, and it stated that rooms are cleaned every 3 days. I had to go to the front desk to ask for my room to be cleaned on the 3rd day. I was scheduled for the 4 th day to get it cleaned that's not cool. I spent the first 3 days taking out my own trash and asking housekeeping for towels and rags in the hallway. No one really spoke english so a had to google toilet tissue and show her my phone so she could understand. There was no sitting area to eat Wawa was across the street. So, my children and I had to eat in our rooms. Incidental was only $100, and the hotel immediately returned my funds when I checked out. There was a pleasant ride to and from the airport with the courtesy shuttle.
Denise
Stayed 4 nights in Apr 2025