2/10 Terrible
Maria M.
7 may. 2024
No le gustó: Limpieza
Buyer Beware
Upon entering the rental, we were met with such a bad odor that we immediately contacted the agent who was not understanding of our complaints and was even challenging. So we left. She blamed the overpowering bad odor to "This is how natural hardwood floors smell." I have hardwood floors and this is not so. The house smelled as if it had been unoccupied for some time. The furniture old and the appliances looked to be second hand, scratched and worned. We paid for this rental 7 months ago despite no reviews. I suggested that she should meet us halfway in refunding our stay. She refused even after I told her this is why people leave bad reviews. Her response, "You can be reported as well." We have the texts of our interactions. This prompted my review of "buyer beware." We were also charged for the cleaning fees even though we did not stay beyond 15 minutes. This person was beyond unprofessional. Shameful.
Maria M.
Se hospedó 3 noches en mayo de 2024