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Mercure Suzhou Jinji Lake

3.5 star property
3.5-star hotel in Suzhou Industrial Park, connected to a shopping center

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Photo gallery for Mercure Suzhou Jinji Lake

Deluxe Room, 1 King Bed | Down comforters, minibar, in-room safe, desk
Lobby
Exterior
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No 72 Xindu Street, Suzhou Industrial Park, Suzhou, 215021
  • Place, Gate to the East
    ‪16 min walk‬
  • Place, Suzhou Center Mall
    ‪19 min walk‬
  • Place, Jinji Lake
    ‪2 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Twin Beds

Privilege, Room, 2 Twin Beds | Down comforters, minibar, in-room safe, desk

Privilege, Room, 2 Twin Beds

  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Suzhou

Suzhou Industrial Park stay.Your stay at this Suzhou Industrial Park hotel places you within 2 miles (3 km) of In City Shopping Mall and Gate to the East. Suzhou Center Mall and Jinji Lake are also within 2 miles (3 km).

What's nearby

  • In City Shopping Mall - 14 min walk - 0.8 miles
  • Gate to the East - 16 min walk - 0.9 miles
  • Suzhou Center Mall - 19 min walk - 1.0 mile
  • Jinji Lake - 2 min drive - 1.1 miles
  • Suzhou City Moat - 2 min drive - 1.7 miles

Getting around

  • Xinghai Square Station - 8 min walk
  • Suzhou Railway Station - 18 min drive
  • Wuxi (WUX-Shuofang) - 48 min drive

Restaurants

  • ‪Euro Mart 欧麦德 - ‬6 min walk
  • ‪串dining - ‬5 min walk
  • ‪Katong Restaurant | 咖东餐厅 - ‬6 min walk
  • ‪増増 | 增增 | Masumasu - ‬4 min walk
  • ‪Costa Coffee 咖世家 - ‬7 min walk

About this property

Mercure Suzhou Jinji Lake

3.5-star hotel in Suzhou Industrial Park, connected to a shopping center
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Mercure Suzhou Jinji Lake also features a fitness center, coffee/tea in a common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Suzhou hotel is smoke free.

  • 1 building
  • 303 guestrooms or units
  • 31 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Dining venue
Mercure Suzhou Jinji Lake offers 303 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 52-inch LCD televisions come with digital channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

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    Property amenities

    Family friendly

    • In-room crib
    • Laundry facilities
    • Rollaway/extra bed (surcharge)

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking on site
    • Limited onsite self parking

    Food and drink

    • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 58 per person
    • A restaurant
    • Coffee and tea in common areas

    Things to do

    • Gym

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Elevator
    • Wheelchair accessible (may have limitations)

    Room amenities

    Entertainment

    • 52-inch LCD TV with digital channels

    Bedroom

    • Bedsheets provided
    • Blackout drapes
    • Down comforter
    • Free crib
    • Pillow menu
    • Rollaway/extra bed (surcharge)

    Bathroom

    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Shower
    • Slippers
    • Towels provided

    Food and drink

    • Coffee/tea maker
    • Electric kettle
    • Free bottled water
    • Minibar
    • Room service

    More

    • Air conditioning
    • Desk
    • Phone
    • Safe

    Policies

    Check-in

    Check-in start time: 2:00 PM; Check-in end time: midnight

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    This property doesn't offer after-hours check-in
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    • No pets allowed

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are available for CNY 200.0 per night.
    • Free cribs (infant beds)!

    Property payment types

    Important information

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Fee for buffet breakfast: approximately CNY 58 per person
    • Rollaway bed fee: CNY 200.0 per night

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards; cash is not accepted
    Noise-free guestrooms cannot be guaranteed
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    Charges for extra guests may apply and vary according to property policy.
    A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
      This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    We should mention

    • Registered guests are the only ones allowed to be in guestrooms.

    National rating

    Property class, provided by our rating system, is based on property type, amenities, and services.

    Property is also known as

    Mercure Suzhou Jinji Lake Opening August 2018 Hotel
    Mercure Suzhou Jinji Lake Opening August 2018
    Mercure Suzhou Jinji Opening
    Mercure Suzhou Jinji Lake (Opening August 2018)
    Mercure Suzhou Jinji Suzhou
    Mercure Suzhou Jinji Lake Hotel
    Mercure Suzhou Jinji Lake Suzhou
    Mercure Suzhou Jinji Lake Hotel Suzhou
    Mercure Suzhou Jinji Lake (Opening August 2018)

    Frequently asked questions

    How close is Mercure Suzhou Jinji Lake to the airport?

    Mercure Suzhou Jinji Lake is 26 mi (48-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.

    Does Mercure Suzhou Jinji Lake have an airport shuttle?

    Airport shuttle services are not available at Mercure Suzhou Jinji Lake.

    Does Mercure Suzhou Jinji Lake offer free breakfast?

    Free breakfast isn’t provided at Mercure Suzhou Jinji Lake, but buffet breakfast is offered for a fee of CNY 58 per person. It's available every day from 6:30 AM to 10:00 AM.

    Is there a casino at Mercure Suzhou Jinji Lake?

    No, there is no casino at this hotel.

    What time is check-in at Mercure Suzhou Jinji Lake?

    Check-in start time: 2:00 PM; Check-in end time: midnight.

    Is there free parking at Mercure Suzhou Jinji Lake?

    This hotel offers free self parking.

    Does Mercure Suzhou Jinji Lake have a pool?

    Mercure Suzhou Jinji Lake does not have a pool.

    Does Mercure Suzhou Jinji Lake have a restaurant?

    Yes, there is a restaurant on site.

    Does Mercure Suzhou Jinji Lake have a spa?

    There are no spa services available at this hotel.

    How close is Mercure Suzhou Jinji Lake to downtown Suzhou?

    Mercure Suzhou Jinji Lake is 5.1 mi away from Suzhou.

    Mercure Suzhou Jinji Lake Reviews

    Reviews

    8.6

    Excellent

    Rating 10 - Excellent. 34 out of 73 reviews
    Rating 8 - Good. 27 out of 73 reviews
    Rating 6 - Okay. 7 out of 73 reviews
    Rating 4 - Poor. 4 out of 73 reviews
    Rating 2 - Terrible. 1 out of 73 reviews

    9.0/10

    Cleanliness

    8.8/10

    Staff & service

    7.4/10

    Amenities

    8.8/10

    Property conditions & facilities

    7.8/10

    Eco-friendliness

    Reviews

    6/10 Okay

    Cathy, Mansfield

    Traveled with family and small children
    The service is not great, you have to ask them for the right things you need.
    Stayed 1 night in Jul 2025

    4/10 Poor

    Robbie

    Business traveler
    Liked: Cleanliness, staff & service, room comfort
    Disliked: Property conditions & facilities

    Lovely Hotel - SHOCKINGLY POOR WI-FI

    The hotel is in a great location. The rooms are clean, fresh, well appointed and really nice. THE PROBLEM IS THE WI-FI IS SHOCKING AND USELESS. There is the general Mercure connection or a connection in your room. The signal is good .... the bad point is using a VPN it drips every 1 minute. This is really no good when travelling on business and I need VPN to connect to my companies mail system. I complained every time but nothing is done. Unless this is solved I really can’t stay and work at this hotel. As part of the Accor chain you would think this is straight forward, but NO. I stay in Chinese national hotels that support VPN. This is really shocking this day and age and I have discussed with the hotel and so has my company ... no improvement 😡
    Stayed 1 night in Nov 2019

    2/10 Terrible

    Verified traveler

    Business traveler
    Liked: Cleanliness
    Disliked: Staff & service, amenities, property conditions & facilities
    WiFi hopeless and staff unable to solve the problem. In a business hotel this is a BIG problem.
    Stayed 2 nights in Oct 2019

    8/10 Good

    Verified traveler

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Stayed 2 nights in Sep 2019

    8/10 Good

    Verified traveler

    Stayed 1 night in Sep 2019

    8/10 Good

    Ian

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    All Excellent Let Down by Poor Internet

    Only week point is internet speed / connects drops out. So frustrating for a top chain hotel that was recently opened. Internet connection and speed should not be an issue this day and age. Apart from that, everything excellent
    Stayed 2 nights in Jun 2019

    10/10 Excellent

    Verified traveler

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Stayed 3 nights in Mar 2019

    6/10 Okay

    CHANGSHENG

    Disliked: Cleanliness, staff & service, room comfort

    not recommend

    I felt the room is not cleaned enough, specially the ground... and bed is not comfortable at all...
    Stayed 1 night in Mar 2019

    8/10 Good

    Masa

    Liked: Cleanliness, amenities, property conditions & facilities
    Located in a very convenient place. There are many restaurants and shops nearby. Room is new and clean, but it was disappointed that TV controller did not work well and was not able to watch any TV programs.
    Stayed 2 nights in Mar 2019

    8/10 Good

    MIke

    Liked: Cleanliness, staff & service, amenities
    Disliked: Property conditions & facilities
    It locates in a very convenient area which has many restaurants or shops. Room is clean and amenities are good. Some drinks in a fridge were offered free of charge. It was regret that TV controller did not work well and I could not watch any TV during my stay.
    Stayed 2 nights in Mar 2019

    10/10 Excellent

    Lynica

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 5 nights in Mar 2019

    10/10 Excellent

    Verified traveler

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great stay. A new gem!

    Spacious room, comfy bed, great location (in a modern yet quieter area of Suzhou and located near metro station), easy to find taxis nearby, good eateries nearby.
    Stayed 2 nights in Dec 2018

    8/10 Good

    Verified traveler

    Liked: Staff & service, property conditions & facilities, room comfort
    Overall I’m happy with my stay, just one point I ready don’t understand why the house keeper didn’t wash the cup on the daily clearing?
    Stayed 3 nights in Dec 2018

    6/10 Okay

    PO CHUN

    Business traveler
    Stayed 2 nights in Aug 2025

    10/10 Excellent

    POMING

    Business traveler
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Aug 2025

    6/10 Okay

    Joonho

    Stayed 2 nights in Jun 2025

    8/10 Good

    Jiro

    Stayed 1 night in Jun 2025

    8/10 Good

    Verified traveler

    Business traveler
    Liked: Cleanliness, staff & service, room comfort
    출장으로 다녀왔습니다. 불편한 점 없고, 교통 편리하고 주변에 편의 시설이 많습니다.
    Stayed 2 nights in Jan 2025

    10/10 Excellent

    Dominic

    Business traveler
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    A good hotel

    A good hotel
    Stayed 1 night in Nov 2024

    8/10 Good

    Ting Chen

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    無線網路的穩定性實在是有待加強，時好時壞，看似有訊號但是一處在於上線、斷線的循環中…
    Stayed 2 nights in Oct 2024

    8/10 Good

    YONG SIK

    Business traveler
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2024

    10/10 Excellent

    Sicheng

    Traveled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Nice stay
    Stayed 4 nights in Sep 2024

    10/10 Excellent

    uk

    Stayed 3 nights in Sep 2024

    6/10 Okay

    TAEJUN

    Stayed 2 nights in Apr 2024

    8/10 Good

    TAIJIN

    Business traveler
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Mar 2024