See all properties

Surestay Plus Hotel by Best Western Susanville

2.5 star property
Enjoy free breakfast at this Susanville hotel

Choose dates to view prices

Photo gallery for Surestay Plus Hotel by Best Western Susanville

Lobby
Outdoor pool
Reception
Suite, 1 King Bed, Non Smoking, Jetted Tub | Minibar, desk, laptop workspace, iron/ironing board
Breakfast, lunch, dinner served; American cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
2785 Main Street, 2785, Susanville, CA, 96130-4741
  • Place, Lassen County Fairgrounds
    ‪5 min walk‬
  • Place, Lassen County Chamber of Commerce
    ‪4 min drive‬
  • Place, Lassen Historical Museum
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Flat Screen Television, Wet Bar, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

1 King Bed Suite with Jacuzzi Flat Screen Television Microwave Refrigerator Wetbar High Speed Internet Access Non Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Larger Room, High Speed Internet Access, Microwave and Refrigerator, Flat Screen Television

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-Suite 2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

About the neighborhood

Susanville

In Susanville .You'll be within half a mile (1 km) of Lassen County Fairgrounds and 2 miles (3 km) of Roop's Fort with a stay here. Lassen County Chamber of Commerce and Lassen Historical Museum are also within 2 miles (3 km).

What's nearby

  • Lassen County Fairgrounds - 5 min walk - 0.3 miles
  • Lassen County Chamber of Commerce - 4 min drive - 1.3 miles
  • Lassen Historical Museum - 4 min drive - 1.3 miles
  • Roop's Fort - 4 min drive - 1.3 miles
  • Lake Almanor - 39 min drive - 35.0 miles

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 90 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Frosty Mill - ‬2 min drive
  • ‪Courthouse Cafe - ‬5 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Lassen Ale Works @ The Boardroom - ‬2 min drive

About this property

Surestay Plus Hotel by Best Western Susanville

Enjoy free breakfast at this Susanville hotel
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Surestay Plus Hotel by Best Western Susanville. Self parking is free.

This Susanville hotel is smoke free.

  • 82 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Terrace
  • No smoking on site
  • Dining venue
Surestay Plus Hotel by Best Western Susanville offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves.

Flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards.

Similar properties

Premium bedding, pillowtop beds, in-room safe, desk
Comfort Inn & Suites Susanville
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,000 reviews
$101 nightly
The price is $111
Jan 30 - Jan 31
Total with taxes and fees
Comfort Inn & Suites Susanville

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant

Things to do

  • Outdoor pool
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day, plus a deposit of USD 75.00 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Trailside
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Inn Susanville
Best Western Trailside Susanville
Best Western Susanville
Best Western Trailside Hotel
Susanville Best Western
SureStay Plus Best Western Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

How close is Surestay Plus Hotel by Best Western Susanville to the airport?

Surestay Plus Hotel by Best Western Susanville is 86.4 mi (90-min drive) away from the Reno Tahoe Intl. Airport (RNO) airport, the closest popular airport to the property.

Does Surestay Plus Hotel by Best Western Susanville have an airport shuttle?

Airport shuttle services are not available at Surestay Plus Hotel by Best Western Susanville.

Does Surestay Plus Hotel by Best Western Susanville offer free breakfast?

Surestay Plus Hotel by Best Western Susanville offers free full breakfast every day from 6 AM to 9:30 AM.

Is there a casino at Surestay Plus Hotel by Best Western Susanville?

No, there is no casino at this hotel, but Diamond Mountain Casino (4-min drive) is nearby.

What time is check-in at Surestay Plus Hotel by Best Western Susanville?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at Surestay Plus Hotel by Best Western Susanville?

This hotel offers free self parking.

Does Surestay Plus Hotel by Best Western Susanville have a pool?

Surestay Plus Hotel by Best Western Susanville features an outdoor pool.

Does Surestay Plus Hotel by Best Western Susanville have a restaurant?

Surestay Plus Hotel by Best Western Susanville is home to Lumberjacks, which features American cuisine.

Does Surestay Plus Hotel by Best Western Susanville have a spa?

There are no spa services available at this hotel.

How close is Surestay Plus Hotel by Best Western Susanville to downtown Susanville?

Surestay Plus Hotel by Best Western Susanville is 1.2 mi away from Susanville.

Surestay Plus Hotel by Best Western Susanville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 383 out of 974 reviews
Rating 8 - Good. 321 out of 974 reviews
Rating 6 - Okay. 154 out of 974 reviews
Rating 4 - Poor. 76 out of 974 reviews
Rating 2 - Terrible. 40 out of 974 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Vickie, Harrison

Stayed 1 night in Oct 2025

4/10 Poor

David

Traveled with family
Disliked: Property conditions & facilities
No coffee pods in room on the second night, body wash pump bottle was empty.
Stayed 2 nights in Oct 2025

8/10 Good

Triston

Liked: Staff & service, property conditions & facilities
Staff was nice. A little roadnoise
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Cat friendly
Stayed 1 night in Oct 2025

10/10 Excellent

tina

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up!
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Right off the freeway
Stayed 1 night in Oct 2025

4/10 Poor

Julie, Basalt

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness
Very dated rooms catering to a LOT of construction workers vs families. Thin walls. Squeaky bed. Rough around the edges. Not very comfortable as a solo female traveler.
Stayed 1 night in Oct 2025

4/10 Poor

Angela

Stayed 1 night in Oct 2025

10/10 Excellent

Nancy, Milwaukie

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,friendly easy check in
Stayed 1 night in Oct 2025

8/10 Good

Richard

Stayed 1 night in Oct 2025

10/10 Excellent

Oliva

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Just fine
Stayed 2 nights in Oct 2025

6/10 Okay

Cristin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Room clean but hotel is old, very thin walls and floors. Heard everything around us. Not the hotels fault but other clientele loud, leaving trucks idling at 6 am.
Stayed 2 nights in Oct 2025

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel with fridge and microwave Breakfast was a voucher for Lumberjack’s restaurant next door which was top notch Went there for dinner and that was great
Stayed 1 night in Sep 2025

10/10 Excellent

Jerry

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean/pet friendly/ near grocery and drug store/ convenient location/priced reasonably with great quality
Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, room comfort

Debra from the Smokies

Room was clean and spacious. Close proximity to eateries. Can be walkable. Staff wonderful. Great breakfast. Would stay again
Stayed 3 nights in Sep 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly, the room was clean, Not like staying in an upscale hotel but good value for the price.. There breakfast is great as they give you a voucher for the restaurant next door..
Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Stayed 1 night in Sep 2025

6/10 Okay

Janet L

Liked: Cleanliness, staff & service
Pricey for a very basic room in an old motel which has been spruced up a bit. Thin walls, noisy street traffic. We’re not very impressed by the SureStay Plus division of Best Western. 2 very hard straight chairs were the only place to sit.
Stayed 1 night in Sep 2025

8/10 Good

James

Business traveler
Liked: Staff & service
The hotel staff was very nice. The room and bathroom need to be updated with newer furniture, pictures and enclosed glass shower.
Stayed 1 night in Sep 2025

10/10 Excellent

frank, Sam Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

YI CHI

Stayed 2 nights in Aug 2025

10/10 Excellent

Dashiell

Stayed 6 nights in Sep 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed a room that was handicap accessible. It was perfect for our needs.
Stayed 3 nights in Sep 2025

8/10 Good

Mark, Cameron Park

Liked: Cleanliness, staff & service
Plus: Staff checked me in early before check in time. Plus: Bed was comfortable with great pillows Minus: Bathroom needs work - towels were substandard, shower hot water was lukewarm after waiting several minutes to warm up, tub didn’t drain and had standing water in it hours later.
Stayed 2 nights in Sep 2025