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PrimeBiz Hotel Surabaya

Property class: 3.5
3.5-star spa hotel near Al Akbar Mosque

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Photo gallery for PrimeBiz Hotel Surabaya

A multi-story hotel with a modern design, featuring a prominent entrance with glass doors and a covered outdoor area.
A hotel room with a bed, a desk with a laptop, a bedside table with books, a telephone, and a painting on the wall.
A conference room with a red table, black chairs, water bottles, and a framed picture on the wall.
A conference room with rows of red chairs, a carpeted floor, and a stage with a screen.
A coffee bar with a chalkboard menu, hanging pendant lights, and a view of greenery outside.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl. Gayung Kebonsari no. 30, Surabaya, East Java, 60235
  • Place, Al Akbar Mosque
    ‪18 min walk‬
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪5 min drive‬
  • Place, Tunjungan Plaza
    ‪15 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪23 min drive‬

Room options

View all photos for Suite

A modern bedroom with a large bed, bedside tables, a desk, and a wardrobe.

Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe

A hotel room with a bed, a TV, a chair, a desk, and a window with a city view.

Deluxe

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior King Room

A window with a view of a cityscape, including buildings and trees.

Superior King Room

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with a bed, a desk with a laptop, a bedside table with books, a telephone, and a painting on the wall.

Standard Room, 2 Twin Beds

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a chair, a TV, and a window with a view.

Deluxe Room, 1 King Bed

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room, 3 Twin Beds

A hotel room with two beds, a flat-screen TV, a painting, and a city view.

Triple Room, 3 Twin Beds

  • City view
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

A window view of a residential area with buildings and a clear sky.

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior

A hotel room with a bed, a window with a view, a television, and a painting on the wall.

Superior

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior

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Aug 28 - Aug 29
Total with taxes and fees
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About the neighborhood

Surabaya

Close to airport.Within 2 miles (3 km) of this Surabaya hotel, you'll find Al Akbar Mosque and City of Tomorrow. Also, Royal Plaza Surabaya is within 3 miles (5 km) and Surabaya Town Square is within 6 miles (10 km).

What's nearby

  • Al Akbar Mosque - 18 min walk - 1.0 mile
  • Universitas Islam Negeri Sunan Ampel Surabaya - 5 min drive - 2.3 miles
  • Royal Plaza Surabaya - 11 min drive - 2.9 miles
  • Tunjungan Plaza - 15 min drive - 10.0 miles
  • Pakuwon Mall - 15 min drive - 6.9 miles

Getting around

  • Surabaya Gubeng Station - 10 min drive
  • Jemursari Station - 17 min walk
  • Surabaya (SUB-Juanda) - 13 min drive

Restaurants

  • ‪Senewen Time - ‬2 min drive
  • ‪Rawon Pak Pangat - ‬13 min walk
  • ‪Pecel Nikmat - ‬4 min walk
  • ‪Ayam Bakar Primarasa - ‬14 min walk
  • ‪Bebek Sinjay - ‬17 min walk

About this property

PrimeBiz Hotel Surabaya

3.5-star spa hotel near Al Akbar Mosque
PrimeBiz Hotel Surabaya offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Spa services, multilingual staff, and concierge services are also featured at the business-friendly PrimeBiz Hotel Surabaya. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

  • 1 building
  • 153 guestrooms or units
  • 12 levels
  • Built in 2017
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
PrimeBiz Hotel Surabaya offers 153 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sekar Arum. Services include massages. The spa is open daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 80,000 for adults and IDR 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Paper towels
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 300000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 100000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately IDR 80000 for adults and IDR 40000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Rollaway bed fee: IDR 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

PrimeBiz Surabaya
PrimeBiz Hotel Surabaya Java
PrimeBiz Hotel Surabaya Hotel
PrimeBiz Hotel Surabaya Surabaya
PrimeBiz Hotel Surabaya Hotel Surabaya

Frequently asked questions

How close is PrimeBiz Hotel Surabaya to the airport?

PrimeBiz Hotel Surabaya is 7.8 mi (13-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at PrimeBiz Hotel Surabaya?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at PrimeBiz Hotel Surabaya on Aug 26, 2026 start from $28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does PrimeBiz Hotel Surabaya have an airport shuttle?

PrimeBiz Hotel Surabaya offers an airport shuttle 24 hours a day, on request, for a charge of IDR 150000 per vehicle, one-way.

How close is PrimeBiz Hotel Surabaya to the beach?

This hotel is 11.8 mi (44-min drive) from New Kenjeran Beach.

Does PrimeBiz Hotel Surabaya offer free breakfast?

Free breakfast isn’t provided at PrimeBiz Hotel Surabaya, but local cuisine breakfast is offered for a fee of IDR 80000 for adults and IDR 40000 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 10:30 AM.

Is there a casino at PrimeBiz Hotel Surabaya?

No, there is no casino at this hotel.

What time is check-in at PrimeBiz Hotel Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at PrimeBiz Hotel Surabaya?

This hotel offers free self parking and valet parking.

Does PrimeBiz Hotel Surabaya have a pool?

PrimeBiz Hotel Surabaya does not have a pool.

Does PrimeBiz Hotel Surabaya have a restaurant?

Yes, there is a restaurant on site.

Does PrimeBiz Hotel Surabaya have a spa?

Pamper yourself with a day at Sekar Arum, where you can enjoy massages.

How close is PrimeBiz Hotel Surabaya to downtown Surabaya?

PrimeBiz Hotel Surabaya is 5.4 mi away from Surabaya.

PrimeBiz Hotel Surabaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel l, super comfortable and super friendly and helpful staff
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

sucijanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel sangat Bersih serta nyaman
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Hiroshi

Liked: Cleanliness, staff & service
部屋もキレイだしスタッフにも問題はありませんが　　防音　との事で期待していたのですが隣の部屋の音や廊下での話し声、たまたま部屋の位置も悪く朝4時20分頃に流れるお祈りの声で起こされたりと騒音には多少問題有り 後　シャワーがホースタイプで良かったのですがお湯の温度調節が難しく時間も掛かる。 でも、悪いホテルではありません。
Stayed 13 nights in Jun 2024
Verified review

6/10 Okay

frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel de gamme supérieure, dommage qu’il soit loin de la gare ferroviaire et de l’aéroport. Mauvaise insonorisation des chambres.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast selection, and staff were superb. Special mention for Ditya on reception who displayed outstanding customer service.
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Yoriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
価格が安いのに、十分綺麗だった。
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Suryani

Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Oscar

Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent people and service

Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

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