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Palm Park Hotel Surabaya

3.5 star property
3.5-star hotel near Cheng Hoo Mosque

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Photo gallery for Palm Park Hotel Surabaya

Suite | Desk, free WiFi
Front of property - evening/night
Deluxe Triple Room | Desk, free WiFi
Breakfast served
Reception
Reviews
8.6

Excellent

Popular amenities

  • Parking available
    Parking availableParking available
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
No.45 Jl. Kapas Krampung, Surabaya, Jawa Timur, 60142
  • Popular LocationGrand City Surabaya2 min drive
  • Popular LocationSurabaya Plaza Shopping Mall3 min drive
  • Popular LocationTunjungan Plaza5 min drive
  • AirportSurabaya (SUB-Juanda)43 min drive

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, free WiFi

Deluxe Triple Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Desk, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Smart Room

Smart Room | Desk, free WiFi

Smart Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Desk, free WiFi

Suite

  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Desk, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Pool
Kokoon Hotel Surabaya
Pool
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (8)
The price is $23
per night
$29 total
includes taxes & fees
Jul 4 - Jul 5
Kokoon Hotel Surabaya

About the neighborhood

Surabaya

In Surabaya .Within 2 miles (3 km) of this Surabaya hotel, you'll find Cheng Hoo Mosque and Grand City Surabaya. Surabaya Plaza Shopping Mall and Tunjungan Plaza are also within 3 miles (5 km).

What's nearby

  • Grand City Surabaya - 2 min drive
  • Surabaya Plaza Shopping Mall - 3 min drive
  • Tunjungan Plaza - 5 min drive
  • Surabaya Zoo - 7 min drive
  • Ampel Mosque - 8 min drive

Getting around

  • Margorejo Station - 8 min drive
  • Surabaya Gubeng Station - 10 min drive
  • Surabaya (SUB-Juanda) - 43 min drive

Restaurants

  • ‪Ayam Goreng & Bakar CHI-CHI - ‬1 min walk
  • ‪Bebek Sinjay - ‬4 min walk
  • ‪Warung Empal Bu Yudi - ‬6 min walk
  • ‪Nasi Goreng & Mie Goreng Jawa "Lumayan - ‬7 min walk
  • ‪Mie ayam anggi - ‬3 min walk

About this property

Palm Park Hotel Surabaya

3.5-star hotel near Cheng Hoo Mosque
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. There are 9 meeting rooms available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at Palm Park Hotel Surabaya. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

  • 101 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Elevator
  • Smoking in designated areas
  • Dining venue
Palm Park Hotel Surabaya offers 101 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. LED televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Indonesian

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (IDR 6,000 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 50,000 for adults and IDR 50,000 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with cable channels

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: IDR 250000
Late check-in subject to availability
Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 250000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palm Park Hotel Surabaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 50000 for adults and IDR 50000 for children
  • Self parking fee: IDR 6000 per day
  • Early check-in fee: IDR 250000 (subject to availability)
  • Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
  • Late check-out fee: IDR 250000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test must have been administered no more than 48 hours prior to check-in.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palm Park Surabaya
PALM PARK Hotel Surabaya Java
Palm Park Hotel Surabaya Hotel
Palm Park Hotel Surabaya Surabaya
Palm Park Hotel Surabaya Hotel Surabaya

Frequently asked questions

How close is Palm Park Hotel Surabaya to the airport?

Palm Park Hotel Surabaya is 13.3 mi (43-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at Palm Park Hotel Surabaya?

As of Jun 20, 2024, prices found for a 1-night stay for 2 adults at Palm Park Hotel Surabaya on Jun 26, 2024 start from $27.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palm Park Hotel Surabaya have an airport shuttle?

Airport shuttle services are not available at Palm Park Hotel Surabaya.

How close is Palm Park Hotel Surabaya to the beach?

This hotel is 4.3 mi (18-min drive) from New Kenjeran Beach.

Does Palm Park Hotel Surabaya offer free breakfast?

Free breakfast isn’t provided at Palm Park Hotel Surabaya, but buffet breakfast is offered for a fee of IDR 50000 for adults and IDR 50000 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Palm Park Hotel Surabaya?

No, there is no casino at this hotel.

What time is check-in at Palm Park Hotel Surabaya?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Early check-in costs IDR 250000 (subject to availability).

Is there free parking at Palm Park Hotel Surabaya?

Free parking is not available at this hotel. Self parking is available for IDR 6000 per day.

Does Palm Park Hotel Surabaya have a pool?

Palm Park Hotel Surabaya does not have a pool.

Does Palm Park Hotel Surabaya have a restaurant?

Yes, there is a restaurant on site.

Does Palm Park Hotel Surabaya have a spa?

There are no spa services available at this hotel.

How close is Palm Park Hotel Surabaya to downtown Surabaya?

Palm Park Hotel Surabaya is 0.7 mi away from Surabaya.

Palm Park Hotel Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Risa

Traveled with group
Liked: Staff & service
The staff was great but quality of hotel was OK.
I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next morning as well so I think the quality of AC is the same for all room. 3. When other guests are passing by in the hallway, it was very noisy. 4. There is a local market under this hotel and when you are waiting for a car at outside, it was very stinky. 5. There were some bugs in bathroom. Again, the all staff at reception and breakfast was wonderful but the quality of hotel wasn't great to me.
Stayed 2 nights in Jun 2023

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Seng Hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home like stay
Almost everything beyond expectation, price, breakfast, services, facilities, room and view. So comfortable stay, just like home
Stayed 1 night in Feb 2019

8/10 Good

Setiyowati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyaman dan sarapan cukup enak . Rekomendasi banget .
Stayed 2 nights in Jul 2019

10/10 Excellent

Royal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamar bersih,nyaman,harga murah + free breakfast,staff hotel ramah,sayangnya agak di pinggir surabaya lokasinya,dekat jembatan suramadu,tapi semuanya worth it lah untuk harga segitu udah super nyaman.
Stayed 2 nights in Apr 2019

8/10 Good

Carol, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018