DO NOT RENT HERE!! * DISGUSTING* PICTURES FAIL TO SHOW LACK OF PROPERTY CARE* HORRIBLE, HORRIBLE CUSTOMER SERVICEMy husband and I originally planned to stay here to go to a concert about an hour from our house. At the last minute, our plans changed and we had to bring our son with us, which I did communicate to the host. Upon arrival, we could not get into the rental property. It was shared that would be watched on the ring camera as we walked in however, we rang the doorbell many times with no response. The keypad was not working at all. We called the renter fifteen times and texted multiple times with no responses. At one point, we check the door and its unlocked! Shocked but relieved, as we had very little time to get to our concert. As we walk in, we walk past the bedroom first and realize the whole place had not been cleaned. The bedroom had blankets half on the bed, half off the bed. There were towels that were nasty against the wall.As we passed the bathroom, we saw there is hair all over the floor all over the toilet and all over the counter. The counter has discussing from other people's usage. As we go down the hallway, there was a hole punched in the wall, right by the thermostat. Kitchen and living room area- everything is dirty even food in the fridge. At this point, we have no choice but to rush to the show and leave our son. We went straight to the show and left the rental right after. Only offered back cleaning fee which is unbelievable
