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JEN Singapore Tanglin by Shangri-La

4.0 star property
4-star spa hotel near Tanglin Mall

Choose dates to view prices

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Dining room
Lobby
Check-in/check-out kiosk
Dining room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub

Explore the area

Map
1A Cuscaden Road, Singapore, 249716
  • Singapore Botanic Gardens
    ‪10 min walk‬
  • ION Orchard
    ‪12 min walk‬
  • Orchard Road
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Children's theme room

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Room amenity

Superior Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Children's theme room

Deluxe Room, 1 King Bed

  • 269.1 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

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$218 total
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About the neighborhood

Singapore

Orchard stay.You'll be steps from Tanglin Mall and within a 10-minute walk of Gleneagles Hospital with a stay at this Orchard hotel. Forum The Shopping Mall and Far East Shopping Centre are also within half a mile (1 km).

What's nearby

  • Gleneagles Hospital - 8 min walk - 0.5 miles
  • Singapore Botanic Gardens - 10 min walk - 0.6 miles
  • ION Orchard - 12 min walk - 0.7 miles
  • Orchard Road - 3 min drive - 1.2 miles
  • Fort Canning Park - 4 min drive - 1.9 miles

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 25 min drive

Restaurants

  • ‪Cafebiz - ‬1 min walk
  • ‪Caffe Beviamo - ‬3 min walk
  • ‪Astor Bar - ‬4 min walk
  • ‪Paul - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

JEN Singapore Tanglin by Shangri-La

4-star spa hotel near Tanglin Mall
JEN Singapore Tanglin by Shangri-La offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a fitness center, and a sauna are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free.

This 4-star Singapore hotel is smoke free.

  • 565 guestrooms or units
  • 18 levels
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Spa at Traders Hotel has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Hindi, Malay

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  • Hot Tub
  • Parking included
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4.5 out of 5, Wonderful, 1,017 reviews
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Jul 6 - Jul 7
Total includes taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (43 inch wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

Frequently asked questions

How close is JEN Singapore Tanglin by Shangri-La to the airport?

JEN Singapore Tanglin by Shangri-La is 10.9 mi (25-min drive) away from the Seletar Airport (XSP) airport, the closest popular airport to the property.

How much does it cost to stay at JEN Singapore Tanglin by Shangri-La?

As of Jun 5, 2025, prices found for a 1-night stay for 2 adults at JEN Singapore Tanglin by Shangri-La on Jun 29, 2025 start from $124.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JEN Singapore Tanglin by Shangri-La have an airport shuttle?

Airport shuttle services are not available at JEN Singapore Tanglin by Shangri-La.

How close is JEN Singapore Tanglin by Shangri-La to the beach?

This hotel is 5.2 mi (18-min drive) from Palawan Beach and 6.3 mi (22-min drive) from Siloso Beach. Don't forget your sunscreen!

Does JEN Singapore Tanglin by Shangri-La offer free breakfast?

Free breakfast isn’t provided at JEN Singapore Tanglin by Shangri-La, but buffet breakfast is offered for a fee of SGD 38.00 for adults and SGD 19.00 for children. It's available every day from 6 AM to 10:30 AM.

Is there a casino at JEN Singapore Tanglin by Shangri-La?

No, there is no casino at this hotel, but Marina Bay Sands Casino (8-min drive) and Resort World Sentosa Casino (11-min drive) are nearby.

What time is check-in at JEN Singapore Tanglin by Shangri-La?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at JEN Singapore Tanglin by Shangri-La?

This hotel offers free self parking.

Does JEN Singapore Tanglin by Shangri-La have a pool?

JEN Singapore Tanglin by Shangri-La features an outdoor pool and a children's pool.

Does JEN Singapore Tanglin by Shangri-La have a restaurant?

Yes, there is a restaurant on site.

Does JEN Singapore Tanglin by Shangri-La have a spa?

Pamper yourself with a day at Spa at Traders Hotel, where you can enjoy facials, body scrubs, and body wraps.

How close is JEN Singapore Tanglin by Shangri-La to downtown Singapore?

JEN Singapore Tanglin by Shangri-La is 2.2 mi away from Singapore.

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Bonita Tak Yee

Liked: Cleanliness, staff & service, property conditions & facilities
The housekeeper was very nice and friendly and she did a great job during my stay.
Stayed 4 nights in Feb 2025

4/10 Poor

Henry

Traveled with group
Liked: Cleanliness, property conditions & facilities
Too busy and too expensive. Poor restaurant quality
Stayed 2 nights in Feb 2025

10/10 Excellent

Darren

Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph, Coquille

Liked: Cleanliness, staff & service, amenities
Would stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service by friendly hotel staff
Stayed 1 night in Feb 2025

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tops

Very good
Stayed 2 nights in Feb 2025

6/10 Okay

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities
Food at the hotel was quite average. They really need to lift their game considering the price point for this property.
Stayed 3 nights in Feb 2025

10/10 Excellent

fern

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the MRT and Botanical gardens.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Teresita, Astoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Can't thank them enough for making our stay so memorable. Front desk led by Izzat, Nicole, Joy. Bell and Concierge Bayani and Aloysius assisted us with transportation and answer all our questions with a smile. Norin, Jenny and En at the club lounge help us relaxed in the evening and assisted us with planning our days. Erica at the buffet always warm and friendly. Director of Operations Naveen always checked on us to make sure we were well taken care of. GREAT HOTEL, GREAT STAFF
Stayed 5 nights in Jan 2025

8/10 Good

Paz, Valinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located near malls , foods and orchard street
Stayed 2 nights in Feb 2025

10/10 Excellent

gadi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Good stay overall. Oscar from the night housekeeping team went above and beyond to ensure I had a nice stay. Kudos to his hard work
Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Traveled with family
Overall excellent except when we ate at the buffet, we were told to sit outside and flies start coming. I asked to be moved inside and we were accommodated. However the same lady asked me again do I have a reservation while we were already sitting inside, the restaurant is empty. It felt like we were treated indifferently because of our race. Why are we being seated outside when the restaurant is empty and it remained empty until we left an hour and half later.
Stayed 1 night in Feb 2025

8/10 Good

Nenette, Lodi

Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent location on the Orchard Boulevard MRT line. Nice neighbourhood too.
Stayed 3 nights in Feb 2025

8/10 Good

David

Traveled with partner
Liked: Property conditions & facilities
Had a great time at this hotel for 2 nights in Singapore. I upgraded to the club level which was great as it included breakfast and afternoon snacks and more !
Stayed 2 nights in Feb 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Super Singapore Stay at Hotel Jen by Shangri-La

A very comfortable and convenient place to stay for 3 nights, en route to Australia. The staff could not have been more helpful and friendly. The bed was so cosy and comfortable. The bathroom was well-equipped with everything you could possibly need. Great shower. Particularly, loved the outdoor swimming pool. Highly recommend this hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So happy with Francis at the reception, really friendly and helpful. And to Bayani at the concierge, for taking the time to answer all our queries!
Stayed 4 nights in Jan 2025

10/10 Excellent

Antonino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Morgan, Vancouver

Stayed 3 nights in Jan 2025

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff so friendly and welcoming.
Stayed 3 nights in Jan 2025

10/10 Excellent

courtney, san francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with friendly helpful staff. Rooms have good sound insulation and loved the water pressure in the shower. Thank you Bayani and Ella for being so helpful!
Stayed 8 nights in Jan 2025