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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property
Hotel near Wilderness at the Smokies in Sevierville

Choose dates to view prices

Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Indoor spa tub
Balcony
Room, 1 King Bed, Non Smoking, Hot Tub | 1 bedroom, desk, laptop workspace, free cribs/infant beds
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Wilderness at the Smokies
    ‪17 min walk‬
  • Soaky Mountain Waterpark
    ‪1 min drive‬
  • Sevierville Convention Center
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, Non Smoking, Balcony

8.4 out of 10
Very good
(16 reviews)
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, desk, laptop workspace, free cribs/infant beds

Suite, Non Smoking

7.0 out of 10
Good
(32 reviews)
  • 455 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(21 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(14 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 455 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub | 1 bedroom, desk, laptop workspace, free cribs/infant beds

Room, 1 King Bed, Non Smoking, Hot Tub

7.0 out of 10
Good
(13 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(26 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Sevierville

In Sevierville .You'll find Wilderness at the Smokies and Wild WaterDome within a 15-minute walk of this Sevierville hotel. Soaky Mountain Waterpark and Sevierville Convention Center are also within 2 miles (3 km).

What's nearby

  • Wilderness at the Smokies - 17 min walk - 0.9 miles
  • Wild WaterDome - 19 min walk - 1.0 mile
  • Soaky Mountain Waterpark - 1 min drive - 0.9 miles
  • Sevierville Golf Club - 2 min drive - 0.9 miles
  • Sevierville Convention Center - 2 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 48 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬7 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Golden Corral - ‬19 min walk
  • ‪Cracker Barrel - ‬11 min walk

About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel near Wilderness at the Smokies in Sevierville
Quality Inn & Suites Sevierville - Pigeon Forge offers its guests a seasonal outdoor pool, a hot tub, and a children's pool. WiFi is free in public spaces. Free breakfast is available. Quality Inn & Suites Sevierville - Pigeon Forge also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Sevierville hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Languages

English

Similar properties

Lobby sitting area

Clarion Pointe Sevierville-Pigeon Forge

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 1,006 reviews
$68 nightly
The price is $76
Jun 29 - Jun 30
Total includes taxes and fees
Clarion Pointe Sevierville-Pigeon Forge

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10 AM to 11 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Frequently asked questions

How close is Quality Inn & Suites Sevierville - Pigeon Forge to the airport?

Quality Inn & Suites Sevierville - Pigeon Forge is 32.2 mi (48-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does Quality Inn & Suites Sevierville - Pigeon Forge have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites Sevierville - Pigeon Forge.

Does Quality Inn & Suites Sevierville - Pigeon Forge offer free breakfast?

Yes, Quality Inn & Suites Sevierville - Pigeon Forge offers free breakfast.

Is there a casino at Quality Inn & Suites Sevierville - Pigeon Forge?

No, there is no casino at this hotel.

What time is check-in at Quality Inn & Suites Sevierville - Pigeon Forge?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Quality Inn & Suites Sevierville - Pigeon Forge?

This hotel offers free self parking.

Does Quality Inn & Suites Sevierville - Pigeon Forge have a pool?

Quality Inn & Suites Sevierville - Pigeon Forge features a seasonal outdoor pool and a children's pool. Guests can enjoy pool access from 10 AM to 11 PM.

Does Quality Inn & Suites Sevierville - Pigeon Forge have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites Sevierville - Pigeon Forge to downtown Sevierville?

Quality Inn & Suites Sevierville - Pigeon Forge is 1.5 mi away from Sevierville.

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 325 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 182 out of 1003 reviews
Rating 4 - Poor. 94 out of 1003 reviews
Rating 2 - Terrible. 130 out of 1003 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Decent Hotel for Price

The people working and the breakfast options were excellent. My issue is that The building seems poorly maintained or old. Everything looks very dirty even if it isn’t. When we checked into our room, there were things in the carpet and long hairs in the sinks and toilet. Beds were clean and comfortable. If you are driving, it is very hard to pull in and out of this location because of the traffic.
Stayed 1 night in Mar 2025

8/10 Good

Brandon

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed in the suite, spacious room but carpets made your feet black. Hair was all inside the fridge when we opened it & hot tub had no jets etc in the pool room. After swimming no one could shower cuz the hot water wouldn’t work. Their excuse was “lots of people here it will get warm” never got warm. Kids ding ding ditching & knocking on our door all thru the night up till 4 am.
Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay Longer pool hours until 10 instead of 9 would have been better
Stayed 1 night in Mar 2025

2/10 Terrible

christina

Stayed 2 nights in Mar 2025

4/10 Poor

John

Disliked: Cleanliness

Not so great

Room wasn’t cleaned properly and the hot tub was cold
Stayed 1 night in Mar 2025

10/10 Excellent

Ansley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Sonia

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty. Neither TV worked. The patio door would not open. We had no towels or toilet paper. There was a one inch gap at the bottom of our door.
Stayed 2 nights in Feb 2025

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel needs updating some of the plugs couldn't be used.
Stayed 1 night in Mar 2025

2/10 Terrible

Nicole

Traveled with family
Disliked: Cleanliness

Wear shoes in your room.

My daughter was walking in our room and a piece of glass cut her toe so bad. How is there glass in the carpet? Called the front desk to ask for medical supplies and was told they were busy. 3 small bandaids were final brought to our room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Iyamiles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Jessica

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Downgraded our room, refused to refund the difference. Room was unclean and smelled of smoke although it was a non-smoking room. Toilet and tub backed up and refused to fix or move us rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Abay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kathern

Business traveler
Liked: Staff & service

Great rate, great room!

I was pleasantly surprised by our stay at Quality Inn. It was very nice.
Stayed 2 nights in Feb 2025

6/10 Okay

Kevin

Stayed 3 nights in Dec 2024

6/10 Okay

Jamie

Traveled with family and small children, Business traveler
Disliked: Amenities, property conditions & facilities
The property needs to be updated when you go in the winter time and you have to go out of your door into the cold to get to the pool area. That’s something I did not like.Also they had know ice ! The pool was nice. The Jacuzzi was nice. They have an outside pool that if you go in the summertime, I’m sure would be nice.The pool was nice. The Jacuzzi was nice. They have a outside pool that if you go in the summertime, I’m sure would be nice. I myself would not stay there again.
Stayed 2 nights in Feb 2025

2/10 Terrible

Caroline

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Tv was broke had lines running down the screen, very uncomfortable bed me or my boyfriend didn’t sleep at all when we stayed here, shower would go from hot to cold, they started setting out breakfast at 12:30 the night before, no room service
Stayed 2 nights in Feb 2025

8/10 Good

Mickey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice indoor pool and hot tub
Stayed 1 night in Feb 2025

4/10 Poor

Iryna

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

William

Traveled with family
Not updated…..
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nope.

I’m going to start with the positives. The staff was kind, they offered a good breakfast, the room was spacious, and the pool area was clean. However…the overall vibe of this hotel is not one I wish to experience again. Upon arriving, I could tell this was not going to be what I signed up for. This is a motel, not a hotel. Access to any floor other than the first was inconvenient. Only one elevator, and 2 stair cases. This hotel does have some rooms that are pet friendly, and some of the pets weren’t so friendly. They barked all night long. 🙃 The rooms are spacious, and mine had a separate living room area with a small table. However, it felt dirty. The chairs and couches were stained, and the TV color was messed up. The bathroom was tiny and there was barely enough room to turn around in there. I had 3 teenage girls with me for sports tournaments and getting ready was a nightmare. Low, dull lighting in every room. The beds were not comfortable. There were dried substances in the walls, which I presume to be boogers. Oh, and the last night I was there, I woke up to what a assume were rodents scratching inside the walls. I do NOT recommend, and will not be staying here again. The place needs to be cleaned better, ceiling tiles and caulking in the bathroom areas need replaced, and a fresh coat of paint and new lighting would work wonders…oh yeah, and an exterminator. 🙃
Stayed 2 nights in Feb 2025