4/10 Malo
Diane F.
11 ago. 2025
Le gustó: Limpieza
Beautiful views, host not so much
Host allowed us to check-in an hour early. The main headline of this property — and the “popular amenities” section — highlights a hot tub, which was one of the main reasons we booked. I understand that things can break unexpectedly, but the hot tub issue was only disclosed one day before arrival (and only after I asked about it). By that time, rebooking wasn’t an option. What made the situation disappointing was not the breakdown itself, but the host’s dismissive and rude response when I asked for a price adjustment consideration.The setting is beautiful, the home was clean, and our kids loved the heated pool and fishing on the lake. However, there were other issues that impacted our stay:Wasps inside the home and nest in the screened in porch, creating a safety concern.Grill appeared not to have been cleaned in years.One downstairs bedroom had no curtains, so we had to cover the windows for the kids to sleep in.This property has great potential, but guest service matters. A little understanding and problem-solving would have gone a long way toward making this a great stay despite the hot tub being out of order.
Diane F.
Se hospedó 3 noches en agosto de 2025
