4/10 Malo
Arva T.
17 mar. 2024
No le gustó: Limpieza
Disappointing! Not in Proper Working Order!
Worst stay ever! First, the photos are deceiving. The property is very dark (almost cave-like) inside, despite having sky lights. Secondly, the guest bathroom was not in working order. The sink did not drain at all. The tub did not drain properly either. For this reason, we were all forced to use the master bathroom to get ready each day. A major inconvenience. I reported the problem to the property manager and asked that it be fixed during our stay. The property manager said a ticket was created, but no one ever came to fix it. Then the A/C went out our last night there. We all woke up sweating in the middle of the night. I reported it to the property manager the next morning, while we were getting ready to check out. They "created a ticket" and asked if they could enter the property a mere 1 hour and 45 minutes before checkout! We told them yes, in 1 hour and 45 minutes. As if this weren't enough, when we first arrived at the property, it seemed pretty clean. But when we started pulling dishes and silverware to prepare meals, many of the dishes and silverware were dirty! We had to rewash nearly everything before using it. And finally, I will say that the house is old and dingy looking, with a newish coat of paint, stickers for backsplashes, cheap kitchenware. The only positives I can offer are that the beds were comfortable, the furniture in the family and game rooms is nice, and the decor is nice. Otherwise, it was total disappointment.
Arva T.
Se hospedó 3 noches en marzo de 2024