4/10 Malo
Summer H.
2 jun. 2025
Le gustó: Limpieza
Nice Home, But Lack of Parking Accessibility
The actual home is beautiful and was very clean. However, part of the reason we booked this property was the ease of having a private parking spot. Upon arrival, the gate opener was not in the home as described in pre-check-in instructions. Without that, we were unable to pull in and out of the private parking space behind the home. After quite a few phone calls throughout the weekend, the property management company did not provide a solution. They did not contact me after promising to do so throughout our three day stay. I had to track them down each time, two phone calls a day, with no solution other than to park on the street. We were left to our own to secure parking. We were able to get in the parking space thanks to a nice neighbor, but were not able to freely get in and out. As mentioned, the home is beautiful and in a great location but due to lack of secure parking (as initially promised in the booking) and poor communication/no solution from the property management group, I would not recommend booking through them.
Summer H.
Se hospedó 3 noches en mayo de 2025