Home was very charming and unique. The gardens are beautiful. Well appointed with towels, linens, books, kitchen well outfitted.The check-in and communication is a bit cumbersome. You’ll be inundated with communications and mediums for communication - Vrbo, VTrips (property management portal), text messages, emails from Kokokprlli (property management team), emails from VTrips (property management portal), emails from Vrbo. It’ll make your head spin…We got a bit of a run around/hide behind the rental agreement when asking (per Clause 7 of the rental agreement) if we could adjust hot tub temp to accommodate small children (also cited in Clause 7 that lower temps may be needed for kids) - 2 days no response.