Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

5.0 star property
5-star luxury resort near Luquillo Beach, connected to the convention center

Choose dates to view prices

Photo gallery for Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

4 outdoor pools, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Property video
Room, 1 King Bed (Renovated, Ocean) | View from room
3 bars/lounges, 3 poolside bars, 3 beach bars, swim-up bar
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
6000 Rio Mar Boulevard, Río Grande, 00745
  • Place, Wyndham Rio Mar Casino
    ‪1 min walk‬
  • Place, Luquillo Beach
    ‪4 min walk‬
  • Place, Wyndham Rio Mar Golf Course
    ‪12 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪42 min drive‬

Room options

Room, 1 King Bed (Resort)

  • Resort view
  • 475 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Rainforest Collection)

9.0 out of 10
Wonderful
(2 reviews)
  • Resort view
  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Rainforest Collection)

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 475 sq ft
  • Sleeps 3
  • 1 King Bed

Room, Accessible (ADA Rainforest)

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite (Discovery Suite)

8.0 out of 10
Very good
(1 review)
  • 1274 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

Suite (Governor)

  • Ocean view
  • 1385 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Marbella Suite)

  • 1274 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite

  • Ocean view
  • 1385 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Room, Accessible, Ocean View

  • Ocean view
  • 475 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite (ADA Ocean)

  • Ocean view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Renovated, Rainforest)

8.8 out of 10
Excellent
(11 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Renovated, Pool)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Renovated, Ocean)

8.6 out of 10
Excellent
(10 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Rainforest, Renovated)

9.6 out of 10
Exceptional
(20 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Pool, Renovated)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Ocean, Renovated)

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Rainforest, Renovated)

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Renovated Pool)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Renovated Ocean)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Ocean View (Atlantic)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Río Grande

Beachfront retreat .A stay at this Mameyes II resort places you steps from Wyndham Rio Mar Casino and within a 5-minute walk of Luquillo Beach. Wyndham Rio Mar Golf Course and Carabali Rainforest Park are also within 3 miles (5 km).

What's nearby

  • Wyndham Rio Mar Casino - 1 min walk - 0.0 miles
  • Mandara Spa at the Westin Rio Mar Beach Resort - 3 min walk - 0.2 miles
  • Luquillo Beach - 4 min walk - 0.2 miles
  • Wyndham Rio Mar Golf Course - 12 min walk - 0.7 miles
  • El Yunque National Forest - 12 min drive - 5.5 miles

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 48 min drive

Restaurants

  • ‪La Parrilla Restaurant - ‬10 min drive
  • ‪La Frutera Las Flores - ‬6 min drive
  • ‪5 O’Clock Somewhere Bar & Grill - ‬2 min walk
  • ‪El Terruño Kiosko #20 - ‬8 min drive
  • ‪Rico Pan Bakery 2 - ‬5 min drive

About this property

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

5-star luxury resort near Luquillo Beach, connected to the convention center
For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and cabanas (surcharge). Summer fun is a breeze at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools, and enjoy a treatment at the full-service spa.

A free manager's reception is offered daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 3 bars/lounges. Wired Internet is free in public spaces. This luxury resort also offers a complimentary water park, a children's club, and a children's pool. You'll have access to the health club at a partner property. For a fee, parking is available.

This 5-star Río Grande resort is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 7 levels
  • 5 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 3 bars or lounges
  • Meeting rooms
  • 48000 sq ft of conference space
  • 4459 sq m of conference space
  • Built in 1996
  • Casino
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Swim-up bar
Wyndham Grand Rio Mar Rainforest Beach and Golf Resort offers 350 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, designer toiletries, and hair dryers.

This Río Grande resort provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Baby toys
  • Beach toys
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Fenced pool
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Lifeguards on site
  • Playground
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service
  • Secured, covered self parking on site (USD 18 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 32 to 42 for adults and USD 16 to 26 for children
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 12 gaming tables
  • 14 outdoor tennis courts
  • 152 slot machines
  • 36-hole golf course
  • 4 hot tubs
  • 4 outdoor pickleball courts
  • 4 outdoor pools
  • Art gallery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Bingo
  • Boat tours
  • Bodyboard
  • Canoeing
  • Casino (7,500 square feet of space)
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Farming classes
  • Fitness classes
  • Free beach club
  • Free water park
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Nightclub
  • Optional golf privileges
  • Paddleboard
  • Parasailing
  • Personal motorized watercraft
  • Piano
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkeling
  • Splash pad
  • Sportsbook
  • Stereo
  • Table tennis
  • Tennis lessons
  • Water sports equipment
  • Waterslide
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • Resort fee: 24 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness center access
  • Newspaper
  • Partner property access
  • Partner property beach club access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service
  • Spa access
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32 to 42 for adults, and USD 16 to 26 for children
  • Airport shuttle fee: USD 44 per person (one-way)
  • Airport shuttle fee per child: USD 22 (one-way), (up to 12 years old)
  • Covered self parking fee: USD 18 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Grand Rio Mar Beach
Wyndham Grand Rio Mar Beach Resort
Wyndham Mar Beach
Wyndham Mar Beach Resort
Wyndham Grand Rio Mar Beach Resort & Spa Puerto Rico/Rio Grande
Wyndham Rio Grande
Rio Grande Wyndham
Rio Mar Beach Resort & Spa, a Wyndham Grand Hotel Rio Grande
Rio Mar Puerto Rico
Westin Rio Mar Puerto Rico
Rio Mar Beach Resort And Spa, a Wyndham Grand Resort
Rio Del Mar Puerto Rico
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort Rio Grande
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort
Wyndham Grand Rio Mar Puerto Rico Golf Beach
Wyndham Grand Rio Mar Beach Resort Spa
Wyndham Grand Mar Resort Spa

Frequently asked questions

How close is Wyndham Grand Rio Mar Rainforest Beach and Golf Resort to the airport?

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort is 23.8 mi (48-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort on Mar 15, 2026 start from $669, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have an airport shuttle?

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort offers an airport shuttle 24 hours a day, for a charge of USD 44 per person, one-way.

How close is Wyndham Grand Rio Mar Rainforest Beach and Golf Resort to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort offer free breakfast?

Free breakfast isn’t offered at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort, but buffet breakfast is offered for a fee of between USD 32 and 42 for adults, USD 16 and 26 for children. It's available every day from 6:30 AM to 11 AM.

Is there a casino at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

During your stay you can enjoy the 7500 square-foot casino on site, featuring 152 slot machines, 12 gaming tables, bingo, and a sportsbook.

What time is check-in at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort?

Free parking is not available at this resort. Self parking is available for USD 18 per night, and valet parking for USD 25 per night.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have a pool?

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort features 4 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have a restaurant?

Yes, there are 5 restaurants on site.

Does Wyndham Grand Rio Mar Rainforest Beach and Golf Resort have a spa?

This resort has a spa, which features detox wraps, beach massages, and body scrubs.

How close is Wyndham Grand Rio Mar Rainforest Beach and Golf Resort to downtown Río Grande?

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort is 5.6 mi away from Río Grande.

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1340 out of 2234 reviews
Rating 8 - Good. 438 out of 2234 reviews
Rating 6 - Okay. 232 out of 2234 reviews
Rating 4 - Poor. 116 out of 2234 reviews
Rating 2 - Terrible. 108 out of 2234 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ajay

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time, room was clean and regular cleaning service was good. There were quite a few restaurants with in resort so lot of different options for food.
Stayed 6 nights in Nov 2025

8/10 Good

FATHIMA HAFSA

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed during the first week of December to celebrate my birthday. The property was surreal — you get breathtaking views of both the beautiful mountains and the sea. The rooms were newly renovated and gorgeous. The property was crowded. We didn’t get to use the Jacuzzis, as they were pretty full throughout our two-day stay (Weekend). The pools opened at 10 a.m., so if you’re an early bird like us, that can be inconvenient. On the bright side, the beach is right there, and you can catch a gorgeous sunrise — or if you visit during a full moon, you can enjoy the moonlight on the beach or from the hammock thoughtfully placed nearby. We dined at Roots Coastal Kitchen (reservations recommended), where we had a delicious dinner and a warm, welcoming experience — special thanks to Chayanne R. We also dined and grabbed snacks at 5 O’Clock Somewhere; the food was pretty decent, the drinks were delicious, and the service was prompt.The location is very close to El Yunque National Forest and Fajardo Marina if you want to island-hop.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely had a great time would book again!!
Stayed 4 nights in Dec 2025

6/10 Okay

Deandre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden fees other than the normal resort fees that’s expected.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gwenn

Traveled with group
Liked: Cleanliness, staff & service
Perfect
Stayed 3 nights in Dec 2025

6/10 Okay

Darnell

Stayed 2 nights in Dec 2025

10/10 Excellent

Angela L

Stayed 4 nights in Aug 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless! Staff was amazing! Shout out to Johnathon in concierge? Awesome! Also Carlos in transport who picked us up at airport and Rubin with taxi service that took us to the ship! Eveyonewas so nice! Food and service was great at Roots!
Stayed 2 nights in Dec 2025

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 7 days and by the end we didn't want to check out. The service was incredible, the amenities were abundant and the staff was so welcoming and friendly! We enjoyed our stay and can't wait to be back.
Stayed 7 nights in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Activity
Stayed 4 nights in Dec 2025

8/10 Good

Herbert

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Property under construction
Stayed 6 nights in Nov 2025

4/10 Poor

clifton

Liked: Cleanliness, amenities
Very expensive over priced for a old hotel no real night life except a very piano bar was disappointed considering the high cost of the weekend
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The National Park Rainforest is less than a 5 minute drive away. Excellent resort with lots of amenities. 2 Championship golf courses, tennis and pickle ball courts.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kayla

Stayed 3 nights in Nov 2025

8/10 Good

Jose E

Stayed 2 nights in Nov 2025

6/10 Okay

Gianna

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
’ll start by saying the property itself was beautiful, with a secure entrance and friendly staff. However, there were several issues during my stay that made the experience less enjoyable than expected. I reserved an Ocean View King room but was assigned what I would consider a Pool View King on the 3rd floor. While you could see small portions of the ocean, most of the view was blocked by trees and the pool’s water slides. I was offered a move to a higher floor on Monday, but since I was checking out Tuesday, it didn’t seem worthwhile to unpack and repack for just one night of the correct room type. A few other inconveniences stood out: The TVs are not smart TVs, so streaming wasn’t an option. There are no microwaves in the rooms or available for guest use. The West Wing is a far walk from both valet parking and the front desk. The elevator in the West Wing does not have a button labeled “3”, even though my room was on the third floor. Pressing “L” took me to the correct level, which was confusing. The phone in my room didn’t work, so I had to call the front desk using my cell phone until the phone was repaired on Monday. On Saturday night, the power in my room went out, which added to the inconvenience. Additionally, if you book through Expedia, be aware that the resort fees at check-in may be higher than what your reservation lists. I was told they weren’t sure why the amounts didn’t match. The most concerning incident happened on my last day, when I became stuck
Stayed 4 nights in Nov 2025

6/10 Okay

Rena

Stayed 4 nights in Nov 2025

6/10 Okay

John J

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was good and Staff at Restaurants were very nice , when we first checked in the a/c wasn’t working or room phone and the ice machine on floor didn’t work either , also there were 3 elevators on floor side but only one worked and at one point it didn’t go to are floor so had to walk down stairs , for the money we spent to stay here during construction which was not told to us was definitely a waste of money
Stayed 4 nights in Nov 2025

8/10 Good

Jean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the room was always cleaned
Stayed 3 nights in Nov 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place was beautiful and rooms were spotless. I only took off 1 star because the casino and spa still were not opened and we were looking forward to them. Staff is great, beach is beautiful and close to property.
Stayed 5 nights in Nov 2025

6/10 Okay

Lisa

Traveled with family
Disliked: Cleanliness
Constitution was difficult
Stayed 4 nights in Nov 2025

10/10 Excellent

joel

Liked: Cleanliness, amenities, property conditions & facilities
They exceeded my expectations. No complaints except the food is too costly.
Stayed 3 nights in Nov 2025

6/10 Okay

Kenneth

Liked: Cleanliness
Food was just ok and casino and spa are closed. I wish they would have told me that. Grounds and room were great.
Stayed 4 nights in Nov 2025

4/10 Poor

Steven

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Due to construction, multiple areas were closed for renovations like the spa, casino, and the adult pool area. All of which is part of a mandatory resort services fee that was NOT included with the resort. Big waste of money and time since we could have gone somewhere with alot less construction.
View from the room
Stayed 5 nights in Nov 2025

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was very clean and the employees were very nice. Restaurants didn’t have unbelievably good food, but it was good. Chayanne R. at the roots restaurant was by far the highlight of our time there. Super cool guy and made us feel like we’re regulars. Didn’t like that the resort didn’t offer an all inclusive option, but that was very quickly eclipsed by the relaxation and escape you have. Would recommend and would go again.
Stayed 6 nights in Nov 2025