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Alajuela City Hotel & Guest House

2.5 star property
Hotel near Central Park in Alajuela

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Photo gallery for Alajuela City Hotel & Guest House

Courtyard
Lobby
Aerial view
Front of property
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela
  • Place, Juan Santamaría Park
    ‪6 min walk‬
  • Place, City Mall
    ‪19 min walk‬
  • Place, Parque Viva
    ‪10 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪3 min drive‬

Room options

View all photos for Classic Room, Private Bathroom

Classic Room, Private Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Classic Room, Private Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Room, Private Bathroom

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Room, Private Bathroom (Superior Room)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Comfort Room - Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Room - Shared Bathroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Economy Room - Shared Bathroom

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Alajuela

City center stay.With a stay at this Agonía hotel, you'll be within half a mile (1 km) of Central Park and 2 miles (3 km) of City Mall. Parque Viva is within 6 miles (10 km) and Amusement Park San Jose is within 12 miles (20 km).

What's nearby

  • Alajuela Cathedral - 2 min walk - 0.1 miles
  • Central Park - 2 min walk - 0.1 miles
  • Juan Santamaría Park - 6 min walk - 0.4 miles
  • City Mall - 19 min walk - 1.0 mile
  • Parque Viva - 10 min drive - 4.2 miles

Getting around

  • San Antonio de Belen Station - 18 min drive
  • Juan Santamaria Intl. Airport (SJO) - 8 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Cevichera Junior - ‬4 min walk
  • ‪Café Delicias - ‬2 min walk
  • ‪Soda la Cruz Roja - ‬4 min walk
  • ‪Heladeria Fantasia - ‬2 min walk

About this property

Alajuela City Hotel & Guest House

Hotel near Central Park in Alajuela
There's a snack bar/deli on site. Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at Alajuela City Hotel & Guest House. Parking is available for a fee.

This Alajuela hotel is smoke free.

  • 12 guestrooms or units
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • No smoking on site
Alajuela City Hotel & Guest House offers 12 accommodations with hair dryers and ceiling fans. This Alajuela hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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  • Free airport shuttle
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 10 per night)
  • Secured self parking on site (USD 10 per night)

Food and drink

  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alajuela City Hotel & Guest House

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 10 per night
  • Nearby parking fee: USD 10 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 2.26 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Frequently asked questions

How close is Alajuela City Hotel & Guest House to the airport?

Alajuela City Hotel & Guest House is 1.9 mi (8-min drive) away from the Juan Santamaria Intl. Airport (SJO) airport, the closest popular airport to the property.

Does Alajuela City Hotel & Guest House have an airport shuttle?

Airport shuttle services are not available at Alajuela City Hotel & Guest House.

Does Alajuela City Hotel & Guest House offer free breakfast?

Alajuela City Hotel & Guest House does not offer free breakfast.

Is there a casino at Alajuela City Hotel & Guest House?

No, there is no casino at this hotel, but Casino Fiesta Heredia (10-min drive) and Casino Fiesta (22-min drive) are nearby.

What time is check-in at Alajuela City Hotel & Guest House?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at Alajuela City Hotel & Guest House?

Free parking is not available at this hotel. Self parking is available for USD 10 per night.

Does Alajuela City Hotel & Guest House have a pool?

Alajuela City Hotel & Guest House does not have a pool.

Does Alajuela City Hotel & Guest House have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Alajuela City Hotel & Guest House to downtown Alajuela?

Alajuela City Hotel & Guest House is 0.1 mi away from Alajuela.

Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 311 out of 448 reviews
Rating 8 - Good. 97 out of 448 reviews
Rating 6 - Okay. 24 out of 448 reviews
Rating 4 - Poor. 6 out of 448 reviews
Rating 2 - Terrible. 10 out of 448 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jaila

Couldn’t say enough nice things. The staff is phenomenal! Kind as can be
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph, Hubert

Stayed 1 night in Jul 2025

8/10 Good

Howard

Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice!

Had a very pleasant 2 night stay. Excellent service and the staff were super friendly. Really enjoyed the breakfast. Would gladly stay here again.
Stayed 2 nights in Jul 2025

4/10 Poor

alexander

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Crew very good, Hotel average, area unsafe during the night
Stayed 1 night in Jun 2025

10/10 Excellent

Lilian

Liked: Amenities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Anuja

Stayed 1 night in May 2025

6/10 Okay

Jonathan

Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness
Such a clean place and beautiful couple . I really enjoyed my stay .
Stayed 1 night in May 2025

8/10 Good

Luanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was hard to get to due to location and traffic and there was no facility parking, but the hotel was very quaint and authentic to the country. We loved the courtyard dining area. The staff was very nice and cordial. Our room and bathroom were small but the beds were comfortable. We were only there one night to fly out the next day.
Stayed 1 night in May 2025

6/10 Okay

Dominic

Stayed 1 night in May 2025

10/10 Excellent

Scott, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

David, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and relaxing.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Cafe
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and staff very friendly. The building was older and in good condition. There was not A/C which was okay with the windows opened. The tall room doors had ventilation openings at the top of them which opened to the main hallway. This was nice for airflow but unfortunately also lets sound travel from the hall to the room. Breakfast was very good and there were quite a few shops and restaurants in the area. It was a good value for money overall and an easy trip from the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

An

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would say it's more like 4.5 stars. The room was small but spotless and fit our family of 4. Comfortable beds. Check-in was easy and the staff was pleasant and very nice. Breakfast was delicious, and set in a cute little courtyard. We easily took an Uber to the airport for a reasonable cost. The cons: no A/C, so we opened the window, but there were no screens so I got bug bites (just me, no one else) and the cars on the street were kind of noisy. But given the price of the room, you can't complain - you could just put on some bug spray and bring some earplugs if you're a light sleeper!
Stayed 1 night in Mar 2025

4/10 Poor

KARLA, MIAMI

Disliked: Property conditions & facilities
No parking And you have to pay separate for parking $11 outside of the hotel and walk to the hotel
Stayed 1 night in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Madi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Madi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated their helpfulness in figuring out transportation! And the staff was so kind, the breakfast in the morning was great, and the area around is very walkable and convenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ericka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dod not realize we would have no AC. It was very hot.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast, efficient and prepared staff. Helped me with my heavy suitcase. The room was clean and lovely. The hotel is unique, quaint and safe.
Stayed 1 night in Mar 2025