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Palace Hotel, a Luxury Collection Hotel, San Francisco

5.0 star property
5-star luxury hotel near Moscone Convention Center

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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2 New Montgomery St, San Francisco, CA, 94105
  • Place, Palace Hotel
    ‪1 min walk‬
  • Place, San Francisco Museum of Modern Art
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(80 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(63 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Frette Italian sheets, premium bedding, in-room safe, desk

Superior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 Bedroom

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Studio Suite, 1 Bedroom

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 405 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 630 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Frette Italian sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • City view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room | 48-inch flat-screen TV with satellite channels, TV

Presidential Suite, 1 Bedroom

  • City view
  • 2000 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 405 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Francisco

Heart of San Francisco.Within a 10-minute walk of this Downtown San Francisco hotel, you'll find San Francisco Museum of Modern Art and Union Square. Oracle Park and Pier 39 are also within 2 miles (3 km).

What's nearby

  • Palace Hotel - 1 min walk - 0.0 miles
  • San Francisco Museum of Modern Art - 3 min walk - 0.2 miles
  • Moscone Convention Center - 5 min walk - 0.3 miles
  • Union Square - 5 min walk - 0.3 miles
  • Embarcadero Center - 11 min walk - 0.6 miles

Getting around

  • Market St & New Montgomery St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Ghirardelli Ice Cream & Chocolate Shop - ‬1 min walk
  • ‪Asha Tea House - ‬3 min walk
  • ‪Oren's Hummus - ‬3 min walk
  • ‪Uno Dos Tacos - ‬3 min walk

About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

5-star luxury hotel near Moscone Convention Center
Palace Hotel, a Luxury Collection Hotel, San Francisco offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 53000 square feet (4924 square meters) and includes a conference center. The luxury Palace Hotel, a Luxury Collection Hotel, San Francisco also features multilingual staff, coffee/tea in a common area, and concierge services. Parking is available for a fee.

This 5-star San Francisco hotel is smoke free.

  • 1 building
  • 556 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 53000 sq ft of conference space
  • 4924 sq m of conference space
  • Built in 1875
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Palace Hotel, a Luxury Collection Hotel, San Francisco offers 556 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Beds feature Frette Italian sheets and premium bedding. 48-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This San Francisco hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 72 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 49 for adults and USD 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 49 for adults and USD 25 for children
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Hotel Luxury Collection
Palace Hotel Luxury Collection San Francisco
Palace Luxury Collection
Palace Luxury Collection San Francisco
Palace Hotel Luxury Collection Hotel San Francisco
Palace Hotel Luxury Collection Hotel
Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

Frequently asked questions

How close is Palace Hotel, a Luxury Collection Hotel, San Francisco to the airport?

Palace Hotel, a Luxury Collection Hotel, San Francisco is 19 mi (33-min drive) away from the Oakland Intl. Airport (OAK) airport, the closest popular airport to the property.

How much does it cost to stay at Palace Hotel, a Luxury Collection Hotel, San Francisco?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Palace Hotel, a Luxury Collection Hotel, San Francisco on Mar 27, 2026 start from $349, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have an airport shuttle?

Airport shuttle services are not available at Palace Hotel, a Luxury Collection Hotel, San Francisco.

How close is Palace Hotel, a Luxury Collection Hotel, San Francisco to the beach?

This hotel is 6.6 mi (36-min drive) from Ocean Beach.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco offer free breakfast?

Free breakfast isn’t provided at Palace Hotel, a Luxury Collection Hotel, San Francisco, but buffet breakfast is offered for a fee of USD 49 for adults and USD 25 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Palace Hotel, a Luxury Collection Hotel, San Francisco?

No, there is no casino at this hotel, but Artichoke Joe's Casino (15-min drive) and San Pablo Lytton Casino (21-min drive) are nearby.

What time is check-in at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Free parking is not available at this hotel. Valet parking is available for USD 72 per day.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a pool?

Palace Hotel, a Luxury Collection Hotel, San Francisco features an indoor pool.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a restaurant?

There are 2 onsite restaurants, offering options like Californian cuisine and light fare.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a spa?

There are no spa services available at this hotel.

How close is Palace Hotel, a Luxury Collection Hotel, San Francisco to downtown San Francisco?

Palace Hotel, a Luxury Collection Hotel, San Francisco is 1.3 mi away from San Francisco.

Palace Hotel, a Luxury Collection Hotel, San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 748 out of 1007 reviews
Rating 8 - Good. 135 out of 1007 reviews
Rating 6 - Okay. 62 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tanner

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff, extremely accommodating and courteous from check in to check out.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities
Room was excellent and spotless, desk staff was courteous and very pleasant. Check-in was fast and we recived a call when our suite was ready
Stayed 2 nights in Dec 2025

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such kind staff, Bill the bell hop called our boy by name and was so engaged
Stayed 1 night in Dec 2025

8/10 Good

Sylvere

Traveled with family
Liked: Cleanliness, staff & service, amenities
After Thanksgiving the Christmas tree was set up in the main hall. Gorgeous Christmas tree!
Stayed 5 nights in Nov 2025

8/10 Good

Mirali

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pool was supposed to be have hot water or at least warm water. It was cold. Not only the water was cold the area was cold too.
Stayed 1 night in Nov 2025

10/10 Excellent

FARAZ

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

6/10 Okay

Catherine

Stayed 3 nights in Nov 2025

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and rooms were very clean and with a great view.
Stayed 1 night in Nov 2025

10/10 Excellent

Cheng

Stayed 5 nights in Nov 2025

6/10 Okay

Ryan

Liked: Cleanliness
The hotel was hosting a convention that weekend. They appeared understaffed and the otherwise exceptional hospitality I know the hotel for was sorely missed. Won’t be booking with them again under such circumstances if it can be helped.
Stayed 2 nights in Nov 2025

10/10 Excellent

Simren

Stayed 2 nights in Nov 2025

2/10 Terrible

Todd

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was professional. The elevators don’t work and the rooms are old and don’t feel clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

christina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfortable bedding.
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Disliked: Staff & service, property conditions & facilities
Dated facility. Elevators not working due to renovations w no warning from property when I booked. Front desk not very nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was fantastic including the breakfast!
Stayed 3 nights in Oct 2025

10/10 Excellent

sahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful thank you
Stayed 2 nights in Oct 2025

6/10 Okay

Alison

Disliked: Staff & service
Elevators were out of service. Made to use a small service elevator and the waits took forever.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Stayed 1 night in Oct 2025

10/10 Excellent

MOOSOON

Stayed 2 nights in Oct 2025

10/10 Excellent

Vincent, Millville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay, everything was perfect. Great location and very attentive and friendly staff. Room was amazing and the pool was a great bonus! Absolutely beautiful hotel look forward to staying there again many times in the future.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mssaab

Liked: Cleanliness, amenities, property conditions & facilities
Great as always
Stayed 1 night in Oct 2025

10/10 Excellent

Uriel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel to stay at in San Francisco. Perfect location and super walkable
Stayed 1 night in Sep 2025