Tru by Hilton San Antonio Lackland Sea World

2.5 star property
Hotel perfectly located for exploring Far West Side

Choose dates to view prices

Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Desk, blackout drapes, iron/ironing board, free WiFi
Business center
Lobby
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

View in a map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • Place, Lackland Air Force Base
    ‪6 min drive‬
  • Place, San Antonio SeaWorld
    ‪7 min drive‬
  • Place, Lackland Air Force Base Visitor Center
    ‪7 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(99 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

San Antonio

Far West Side stay.Your stay at this Far West Side hotel places you within 3 miles (5 km) of Hill Country Golf Club and Baptist Emergency Hospital - Westover Hills. Westover Hills Lung Center and Joint Base San Antonio are also within 6 miles (10 km).

What's nearby

  • Ingram Park Mall - 5 min drive - 4.2 miles
  • Lackland Air Force Base - 6 min drive - 4.7 miles
  • San Antonio SeaWorld - 7 min drive - 5.2 miles
  • Aquatica San Antonio Waterpark - 7 min drive - 5.2 miles
  • Lackland Air Force Base Visitor Center - 7 min drive - 6.3 miles

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Burger Boy - ‬16 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Dutch Bros Coffee - ‬18 min walk

About this property

Tru by Hilton San Antonio Lackland Sea World

Hotel perfectly located for exploring Far West Side
Tru by Hilton San Antonio Lackland Sea World offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. Barbecue grills, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton San Antonio Lackland Sea World. For a fee, parking is available.

This San Antonio hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 5 levels
  • Built in 2019
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 5.41 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 49 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.41 per day
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Frequently asked questions

How close is Tru by Hilton San Antonio Lackland Sea World to the airport?

Tru by Hilton San Antonio Lackland Sea World is 16.7 mi (25-min drive) away from the San Antonio International Airport (SAT) airport, the closest popular airport to the property.

Does Tru by Hilton San Antonio Lackland Sea World have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton San Antonio Lackland Sea World.

Does Tru by Hilton San Antonio Lackland Sea World offer free breakfast?

Tru by Hilton San Antonio Lackland Sea World offers free full breakfast on weekdays between 6:00 AM and 9:30 AM and weekends between 6:30 AM and 10:00 AM.

Is there a casino at Tru by Hilton San Antonio Lackland Sea World?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton San Antonio Lackland Sea World?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Tru by Hilton San Antonio Lackland Sea World?

Free parking is not available at this hotel. Self parking is available for USD 5.41 per day.

Does Tru by Hilton San Antonio Lackland Sea World have a pool?

Tru by Hilton San Antonio Lackland Sea World features an indoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Tru by Hilton San Antonio Lackland Sea World have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton San Antonio Lackland Sea World to downtown San Antonio?

Tru by Hilton San Antonio Lackland Sea World is 10.1 mi away from San Antonio.

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 678 out of 1088 reviews
Rating 8 - Good. 219 out of 1088 reviews
Rating 6 - Okay. 80 out of 1088 reviews
Rating 4 - Poor. 51 out of 1088 reviews
Rating 2 - Terrible. 60 out of 1088 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel, room clean and areas very comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Tara

Liked: Cleanliness
Easy to park, room was clean, breakfast was great. 24/7 coffee and tea was cold coffee and ice cold "hot water" so that's not really 24/7. blinds were broken in my room so it was too bright to sleep and there were flashing lights all night. I did not report until morning because i discovered this at 11 pm and was already showered. i am deaf so i did not feel comfortable having someone come in that late. I also reserved a room with a king bed but got two double beds.
Stayed 1 night in Jun 2025

8/10 Good

Emily E

Traveled with family
Liked: Cleanliness, staff & service
We booked because it was convenient to our needs. Our room was freezing couldn’t adjust accordingly. The pillows were lumpy & uncomfortable. Our bathroom had draining issues & the water pressure was abysmal. Breakfast was standard. Kids enjoyed indoor pool.
Stayed 1 night in Jun 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

MARQUESHIA

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 4 nights in Jun 2025

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Francisco J Gazca

Stayed 1 night in Jun 2025

10/10 Excellent

Miguel

Stayed 1 night in Jun 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice. The room was nice.
Stayed 2 nights in Jun 2025

2/10 Terrible

Eva

Traveled with family and small children, Traveled with pets
Disliked: Amenities
terrible experience overall my deposit was not returned! i still don't know why
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Jun 2025

10/10 Excellent

Guadalupe

Stayed 1 night in Jun 2025

10/10 Excellent

Gerardo

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Stephen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Extremely loud, walls are paper thin. Rock hard bed that makes your body ache when you wake up. Mold growing in bathroom and shower head so calcified the water came out like a power washer.
Black mold in bathroom
Calcified shower head
Stayed 2 nights in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Sean, Jacksonville

Good property
Stayed 2 nights in May 2025

6/10 Okay

Richard

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel was nice, just as expected. the only complaint was when entering the room, the AC was turned off and the temperature inside the room was 91 degrees. Unfortunately, I had a bit of a late check-in so, it took until around midnight to get the room cooled down.
Stayed 1 night in May 2025

8/10 Good

Mario

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay overall, the room was clean except the shower that needed I little update/clean, good breakfast, it was quiet and felt safe.
Stayed 2 nights in May 2025

2/10 Terrible

Luis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

William

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for families! Very nice accommodations!
Stayed 2 nights in May 2025

4/10 Poor

James B

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton Headache

Check-In took forever because there was no one at the desk for at least 5-10 minutes. Once we checked in, the room was not in great condition. There were no ice buckets anywhere on the floor and we had to go to the front desk and ask for them. The shelf in the shower was falling off of the wall, and housekeeping did not make it to our room at all during our three day stay. We had to go to the desk and ask for clean towels for our room and for the pool, and they shut down breakfast the second day ahead of schedule.
Stayed 2 nights in May 2025

8/10 Good

My

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025