We recently stayed at this VRBO property and had a mixed experience. On the positive side, the house was clean and matched the listing description. However, we encountered several issues that affected our stay.
Firstly, the instructions provided for accessing the house were unclear, which made our arrival more stressful than necessary. More concerning was the lack of functional locks on the doors, including the main entrance and individual rooms. This absence of basic security and privacy was quite unsettling.
The most disappointing aspect was the inflexibility regarding checkout time. We had a late check-in at 11 pm, and on the day of departure, our 3-year-old son fell ill, causing a 30-minute delay. Despite this unforeseen circumstance, the host showed no understanding or empathy and imposed an additional $30 charge. This felt particularly harsh and unfair, considering the situation.
Overall, while the cleanliness and accuracy of the listing were commendable, the issues with security and the host’s lack of flexibility significantly impacted our experience. Future guests should be aware of these potential challenges.