2/10 Terrible
VANESSA A.
24 sept. 2023
Le gustó: Limpieza
Not what i expected and safety concerns
First thing was the front door wouldn't open and the door knob was really loose. I called management and the house keeper let me in. When she went to show me my room. There was not a doorknob on it, she had to go from the back and let me in. After struggling to try and fix it she had the maintenance gentleman fix it but it was still really loose. I also asked him to check the front door and he told me the ac system was very strong and caused the front door to be hard to open. When i asked about the loose front door knob he said it is fine. Then the housekeeper let me know that i will be alone in the house wed and Thursday,
but Friday, Saturday, and Sunday there will be other people staying in the house with me. Over all with the issues with the front door, my room door, and the fact that there will be others in the house, i did not feel safe nor comfortable, so i went and booked a room in a hotel. Being a single female in an area that i did not know well, it was not a safe idea to stay there. I did let management know, they offered another location, but i was too on edge that it would be the same thing so i declined and stayed at the hotel. I did contact vrbo regarding the situation and was informed i needed evidence of the issues and all i had was the text messages, which i sent to them. They told me that with them i was not suppose to share the house with anyone. i thought that, but was not sure. It is a beautiful house, but not listed correctly.
VANESSA A.
Se hospedó 4 noches en septiembre de 2023