6/10 Aceptable
Heather C.
20 oct. 2025
This property was disappointing: the listing is inaccurate. Nothing irks me like dishonesty, and it's rough to start a stay with sleeping set-up that does not match the listing. The property was listed as a studio that could sleep three with two beds. The fine print in the listing noted one queen bed and one sofa bed. (I even went back to double check and confirm I hadn't missed something!). Upon arrival it became clear that the "sofa bed" was just a small couch -- not long enough for me or my 13-year old to stretch out on, and it did not pull-out into a sofa bed. I reached out to the listing contact to confirm that I wasn't missing something related to the pull out mechanism; they confirmed that it is a couch not a sofa bed/pull out bed. They said "Sorry if we are unable to meet your expectations" -- which is a fascinating response given the LISTING sets the expectations. They suggested I look for the air mattress on the shelving unit. . .not a satisfactory response in my book. Wifi did not work upon arrival; they were able to route us to a different guest network. The fire alarm in the unit had been removed. While the listing notes parking, beware you will have to pay for it. I received a message 1-2 days ahead noting a daily parking fee that I would have to pay directly to the VRBO owners. The location is nice. The building is nice. The 13th floor space including gym and co-working space is excellent.
Heather C.
Se hospedó 3 noches en octubre de 2025