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The Chapter House

4.0 star property
4-star inn near Salisbury Cathedral

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Photo gallery for The Chapter House

Bar (on property)
Staircase
Front of property
Terrace/patio
Executive Double Room, Ensuite | Premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
9-13 St John's Street, Salisbury, England, SP1 2SB
  • Place, Cathedral Close
    ‪1 min walk‬
  • Place, Magna Carta Chapter House
    ‪3 min walk‬
  • Place, Salisbury Cathedral
    ‪4 min walk‬
  • Airport, Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Executive Suite, Ensuite

Executive Suite, Ensuite | Premium bedding, in-room safe, individually decorated

Executive Suite, Ensuite

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Premium bedding, in-room safe, individually decorated

Executive Double Room, Ensuite

9.8 out of 10
Exceptional
(18 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite | Premium bedding, in-room safe, individually decorated

Premium Double Room, Ensuite

9.4 out of 10
Exceptional
(16 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Small)

Double Room (Small) | Premium bedding, in-room safe, individually decorated

Double Room (Small)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Premium bedding, in-room safe, individually decorated

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Salisbury

In Salisbury .A stay at this inn places you within half a mile (1 km) of Salisbury Cathedral and 3 miles (5 km) of Old Sarum. Stonehenge is 10 mi (16.1 km) away.
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What's nearby

  • Cathedral Close - 1 min walk - 0.1 miles
  • Magna Carta Chapter House - 3 min walk - 0.2 miles
  • Salisbury Cathedral - 4 min walk - 0.3 miles
  • Salisbury Museum - 6 min walk - 0.4 miles
  • Market Square - 6 min walk - 0.4 miles

Getting around

  • Salisbury (XSR-Salisbury Train Station) - 15 min walk
  • Southampton (SOU) - 35 min drive

Restaurants

  • ‪Chick-O-Land - ‬4 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Charlie’s Café - ‬1 min walk
  • ‪Noodle Camp - ‬3 min walk
  • ‪The Ox Row Inn - ‬5 min walk

About this property

The Chapter House

4-star inn near Salisbury Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at The Chapter House.

This 4-star Salisbury inn is smoke free.

  • 17 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1560
  • Full breakfast (free)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Chapter House offers 17 accommodations with laptop-compatible safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. This Salisbury inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 8 per night); discounts available

Food and drink

  • Free full breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property is also known as

Chapter House Inn Salisbury
Chapter House Inn
Chapter House Salisbury
The Lazy Cow Hotel Salisbury
The Chapter House Inn
The Chapter House Salisbury
The Chapter House Inn Salisbury

Frequently asked questions

How close is The Chapter House to the airport?

The Chapter House is 23.2 mi (41-min drive) away from the Bournemouth (BOH-Bournemouth Intl.) airport, the closest popular airport to the property.

Does The Chapter House have an airport shuttle?

Airport shuttle services are not available at The Chapter House.

Does The Chapter House offer free breakfast?

The Chapter House offers free full breakfast every day from 8:30 AM to 10 AM.

Is there a casino at The Chapter House?

No, there is no casino at this inn.

What time is check-in at The Chapter House?

Check-in start time: 3 PM; Check-in end time: 10 PM.

Is there free parking at The Chapter House?

Free parking is not available at this inn.

Does The Chapter House have a pool?

The Chapter House does not have a pool.

Does The Chapter House have a restaurant?

Yes, there is a restaurant on site.

Does The Chapter House have a spa?

There are no spa services available at this inn.

How close is The Chapter House to downtown Salisbury?

The Chapter House is 0.2 mi away from Salisbury.

The Chapter House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 733 out of 1003 reviews
Rating 8 - Good. 222 out of 1003 reviews
Rating 6 - Okay. 33 out of 1003 reviews
Rating 4 - Poor. 9 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Ian

Liked: Cleanliness, staff & service, amenities
No hot water or heating. Despite attempts to fix the problem by the hotel, we had to check-out and find alternate accommodation. We understand boiler issues happen, but when the staff were questioned about it they were insistent there was not an issue. We did subsequently receive a refund for our booking and the Owner/Director did later acknowledge that there was a problem and sorry we had to endure the consequences.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Very nice and comfortable room. The staff were great and a couple of minutes walk from the cathedral. Great location. Highly recommended.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Such pleasant staff. Lovely food and close to the gorgeous Cathedral and shops . Would definitely stay there again xx
Stayed 1 night in Nov 2025

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, amenities
Staff were lovely. Room very clean. However, due to the age of the hotel, our bedroom windows did not close and the traffic was very noisy all night as it overlooked a main road. We also could not adjust the heating settings, as the dial was fixed. Breakfast was great, location fabulous, style very quaint.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
Room was beautiful and breakfast delicious!
Stayed 6 nights in Nov 2025

10/10 Excellent

Trudie

Liked: Staff & service
Room very clean. Lovely bathroom with a roll top bath.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff. The building is very old and peculiar but very comfortable. The room had high ceilings, was large and had a good ensuite with a powerful shower.
Stayed 1 night in Oct 2025

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautifully decorated and spotlessly clean.. kept in style with age of properties. Only issue would be not enough storage /drawers
Stayed 2 nights in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Cory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Chapter House was amazing. You can feel the history of the place when you visit. The modern comfort and cleanliness in such an old and historic building is nothing short of brilliant. The two rooms were furnished beautifully. Dining on site was delicious and the staff were lovely. I could see Salisbury Cathedral’s spire from my window and the cathedral is just a few short minutes walk away.
Stayed 1 night in Oct 2025

2/10 Terrible

Lee

Stayed 1 night in Oct 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location across from Salisbury cathedral. Delicious steaks at dinner. Nice historic room.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entrance via noisy bar/restaurant but quiet in the room, which was comfortable but too hot. Excellent location just outside the cathedral close. Good breakfast selection, nicely cooked, but served on cold plates.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Stayed 1 night in Oct 2025

6/10 Okay

Cameron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room had a lot of outside noise, very dated carpet, bathroom mirror was wobbly, shower could not maintain a constant temperature.
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Staff were wonderful and attentive. The hotel and restaurant are really special and beautiful. I loved the history of the place.
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an old hotel (antique in fact giving it’s been operating for 800 years), so no wall are straight, floors are uneven, hallways are narrow, and there is no elevator. But the conditions are ell kept, and the staff is extremely pleasant and helpful. We would definitely stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and fabulous restaurant
Stayed 2 nights in Sep 2025

10/10 Excellent

Edson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are old but quite charming and the amenities in the room were the same you'd expect at any hotel. The staff was very friendly and accommodating. The included breakfast was fantastic. We also sat down in their restaurant for dinner and I can honestly say it was one of the best we had all around England!
Stayed 1 night in Sep 2025

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing hotel. So quirky
Stayed 1 night in Aug 2025

4/10 Poor

g

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chapter House

Great people and good service. The food is some of the best in town. Close to the Cathedral and easy walk to the City center. A very historic property.
Stayed 6 nights in Aug 2025

10/10 Excellent

Nikki

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was literally 6 minutes away from the cathedral and the main shopping. The hotel was very quaint. Breakfast was excellent as was the staff. I wish I had had time to use the enormous tub!
Stayed 1 night in Aug 2025