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Regal Palms Resort

5.0 star property
5-star eco-certified motel near Polynesian Spa

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Photo gallery for Regal Palms Resort

Enjoy dining or relaxation in this serene garden setting with a seating area, large rock, and palm tree.
Relax by the serene pool surrounded by lush greenery and comfortable lounge seating.
Enjoy meals in the kitchen with a dining area nearby.
Relax in our lush outdoor space, featuring a miniature golf course surrounded by palm trees and shrubs.
Welcome to Regal Palms Resort, where a warm lobby area offers a reception desk, comfortable seating, and natural light from large windows.

Popular amenities

  • Room service
  • Gym
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
350 Fenton Street, Rotorua, 3010
  • Whakarewarewa: The Living Maori Village
    ‪10 min walk‬
  • Redwoods Whakarewarewa Forest
    ‪16 min walk‬
  • Polynesian Spa
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Luxury Apartment, 2 Bedrooms

Flat-screen TV

Luxury Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 915 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Luxury Apartment, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Luxury Apartment, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Luxury Studio Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 3 Bedrooms

Luxury Apartment, 3 Bedrooms | Living area | Flat-screen TV

Luxury Apartment, 3 Bedrooms

  • 1399 sq ft
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Superior Room, 1 Bedroom

Flat-screen TV

Superior Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Studio

9.8 out of 10
Exceptional
(29 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Luxury Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 915 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Superior Suite, 2 Bedrooms

Flat-screen TV

Superior Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

About the neighborhood

Rotorua

Glenholme stay.Within a 15-minute walk of this Glenholme motel, you'll find Rotorua Golf Club and Whakarewarewa: The Living Maori Village. Also, Racing Rotorua is within half a mile (1 km) and Whakarewarewa Thermal Reserve is within 2 miles (3 km).
View more Motels in RotoruaOpens in a new window

What's nearby

  • Whakarewarewa: The Living Maori Village - 10 min walk - 0.6 miles
  • Te Puia New Zealand Maori Arts and Crafts Institute - 15 min walk - 0.8 miles
  • Redwoods Whakarewarewa Forest - 16 min walk - 0.9 miles
  • Rotorua Central Mall - 2 min drive - 1.2 miles
  • Polynesian Spa - 3 min drive - 1.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬17 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Shadehouse Cafe - ‬17 min walk
  • ‪Pantry D'or - ‬11 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Regal Palms Resort

5-star eco-certified motel near Polynesian Spa
Regal Palms Resort offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Barbecue grills, tour/ticket assistance, and a garden are also featured at the eco-certified Regal Palms Resort. Self parking is free.

This 5-star Rotorua motel is smoke free.

  • 70 guestrooms or units
  • Built in 2001
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • 1 conference room
Regal Palms Resort offers 70 air-conditioned accommodations with indoor private hot tubs and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers.

This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Regal Palms 5 Star City
Regal Palms 5 Star City Resort
Regal Palms 5 Star City Resort Rotorua
Regal Palms 5 Star City Rotorua
Regal Palms 5 Star City Hotel Rotorua
Regal Palms Resort Rotorua
Regal Palms Rotorua
Regal Palms Resort Motel
Regal Palms Resort Rotorua
Regal Palms Resort Motel Rotorua

Frequently asked questions

How close is Regal Palms Resort to the airport?

Regal Palms Resort is 5.5 mi (10-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Regal Palms Resort?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at Regal Palms Resort on Jul 23, 2025 start from $123.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Regal Palms Resort have an airport shuttle?

Airport shuttle services are not available at Regal Palms Resort.

Does Regal Palms Resort offer free breakfast?

Regal Palms Resort does not offer free breakfast.

Is there a casino at Regal Palms Resort?

No, there is no casino at this motel.

What time is check-in at Regal Palms Resort?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Regal Palms Resort?

This motel offers free self parking.

Does Regal Palms Resort have a pool?

Regal Palms Resort features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Regal Palms Resort have a spa?

There are no spa services available at this motel.

How close is Regal Palms Resort to downtown Rotorua?

Regal Palms Resort is 1.2 mi away from Rotorua.

Regal Palms Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 706 out of 997 reviews
Rating 8 - Good. 250 out of 997 reviews
Rating 6 - Okay. 32 out of 997 reviews
Rating 4 - Poor. 2 out of 997 reviews
Rating 2 - Terrible. 7 out of 997 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Subgina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here without kids and now stayed here with kids. It is excellent for both types of get away.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brent

Stayed 1 night in Apr 2025

10/10 Excellent

Robert, Arlington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. Clean and comfortable room. Helpful staff. Good location and good value.
Stayed 2 nights in Apr 2025

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious. Bathrooms have a hot tub with jets and surprisingly there’s a heated floor in the bathroom. there is also private patio. Rooms have a mini kitchen with a microwave and plates/cups. Grounds are very modest but clean. Definitely has more a mid range hotel look vs a resort look.
Stayed 2 nights in Apr 2025

10/10 Excellent

bertrand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien situé dans un secteur tranquille. Propre, grandes chambres. Piscine chauffée. Personnel accueillant. Un bon choix à Rotorua
Stayed 4 nights in Mar 2025

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice to have kitchenette and ability to use bikes.
Stayed 2 nights in Mar 2025

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel that has only one draw back - you need a car to get anywhere as it was too far to walk to the city centre. Clean and quiet with friendly staff and a good laundry facility.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool and miniput were are big hit
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice although would benefit from an on site cafe and restaurant. Really enjoyed the mini golf and swimming pool
Stayed 1 night in Feb 2025

8/10 Good

RAJWANT

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, good people but need a vehicle or uber to get around
Stayed 2 nights in Mar 2025

10/10 Excellent

Marius, Wellington

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presented with heaps of onsite activities. A great place to relax with larger number if groups.
Stayed 2 nights in Mar 2025

8/10 Good

Alfred, Hervey Bay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite wellpresented spacious rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Jim, Kirtland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with heated pool, large bathroom, comfy mattress and nice quiet grounds. This hotel is clear of the thermal smells that pop up around Rotorua in various places.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robyne

Stayed 2 nights in Mar 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Very nice place with plenty of family friendly activities. Hotel itself is somewhat dated but very clean. Love the hot tub in the room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, all the amenities we needed including a washer and dryer. Staff was very helpful. Room was comfy.
Stayed 3 nights in Feb 2025

10/10 Excellent

Heather

Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night but we really enjoyed our stay. The apartment was spacious and clean.
Stayed 1 night in Feb 2025

8/10 Good

Ronald, Kelowna

Traveled with partner
Liked: Amenities
The property itself was good. Due to lack of time we did not use some of the facilities they had. Packed on walk ability to restaurant etc
Stayed 3 nights in Feb 2025

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I recently stayed at Regal Palms Resort in Rotorua. While the resort shows its age, we found our room to be spacious, well-equipped, and comfortable—a perfect retreat after a day of exploring. One of the highlights was the small private courtyard complete with a table and chairs, offering a delightful spot to enjoy a quiet morning or evening. It was a pity that the on-site restaurant wasn’t operational during our visit, but this wasn’t a major issue since most guests, including ourselves, prefer dining in town where there are plenty of great options. The pool, though modest in size and located in the middle of the car park, was clean and perfectly usable for a refreshing dip. We didn’t have a chance to use the tennis court, but it appeared to be well-maintained. Overall, Regal Palms is a solid choice for anyone looking for a comfortable room or suite just outside the town centre, offering a relaxed environment and good value for money.
Stayed 3 nights in Jan 2025

8/10 Good

Jeannine, Ozona

Stayed 2 nights in Feb 2025