4/10 Poor
Eric
Apr 15, 2025
Disliked: Cleanliness, property conditions & facilities, room comfort
Howard Johnsons used to mean something
I thought motels were part of the “hospitality industry” I must have a different definition of “hospitality”. I walk into an empty lobby and wait 5-10 minutes for a disinterested worker to check me in. The guy asks for a credit card for incidentals. I say oh do you have room service or something. He says no in case you trash the room. So why not say security deposit? The room was cleaned, but needs a lot of improvement. 2 glaring examples: huge iron burn in carpet and a toilet seat with worn spots and stains.
The continental breakfast was prepackaged bagels, muffins and cookies and a fancy coffee machine.
I realize this is a motel, not a hotel, so you need to lower expectations. I realize you go into business to make money, so spending on improvements, or even replacing things that need replacing, hurts your bottom line. But if people never return, then you have lost a lot more.
I chose this place because the name “Howard Johnsons” used to mean good value and a great restaurant. Neither is true. If price is your concern go to Motel 6. Otherwise pay the extra for a place that is kept up
Eric
Stayed 3 nights in Apr 2025