Hilton Richmond Downtown

4.0 star property
4-star hotel near Greater Richmond Convention Center

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Photo gallery for Hilton Richmond Downtown

Serves lunch, dinner, and happy hour
Courtyard
Indoor pool, open 10:00 AM to 10 PM, sun loungers
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

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501 E Broad St, Richmond, VA, 23219
  • Place, Broad Street
    ‪1 min walk‬
  • Place, The National
    ‪2 min walk‬
  • Place, Greater Richmond Convention Center
    ‪3 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed

8.0 out of 10
Very good
(32 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Executive Level

  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Executive Level

  • City view
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Roll-in shower)

  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Hearing Accessible)

  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Executive Level

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Richmond

City center retreat .Within a 15-minute walk of this Downtown Richmond hotel, you'll find Greater Richmond Convention Center and Allianz Amphitheater at Riverfront. Black History Museum and Altria Theater are also within 2 miles (3 km).

What's nearby

  • Broad Street - 1 min walk - 0.0 miles
  • The National - 2 min walk - 0.1 miles
  • Greater Richmond Convention Center - 3 min walk - 0.2 miles
  • Virginia Commonwealth University - 10 min walk - 0.5 miles
  • Altria Theater - 16 min walk - 0.9 miles

Getting around

  • Richmond Main Street Station - 16 min walk
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Pop's Market on Grace - ‬1 min walk
  • ‪Urban Hang Suite - ‬3 min walk
  • ‪Richmond Marriott Hotel Concierge Lounge - ‬2 min walk
  • ‪Fall Line Kitchen & Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hilton Richmond Downtown

4-star hotel near Greater Richmond Convention Center
Hilton Richmond Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Hilton Richmond Downtown. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Richmond hotel.

  • 1 building
  • 250 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 2009
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hilton Richmond Downtown offers 250 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 51 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 47-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 9 2026 to February 19 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 per person
  • Valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • In-room safe fee: USD 0 per day
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 10:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Richmond Downtown
Hilton Garden Inn Richmond Downtown
Hilton Garden Inn Richmond Hotel Richmond
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown Richmond
Hilton Richmond Downtown Hotel Richmond

Frequently asked questions

How close is Hilton Richmond Downtown to the airport?

Hilton Richmond Downtown is 9.8 mi (16-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Richmond Downtown?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Hilton Richmond Downtown on Mar 31, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Richmond Downtown have an airport shuttle?

Airport shuttle services are not available at Hilton Richmond Downtown.

Does Hilton Richmond Downtown offer free breakfast?

Free breakfast isn’t provided at Hilton Richmond Downtown, but buffet breakfast is offered for a fee of USD 24 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Hilton Richmond Downtown?

No, there is no casino at this hotel.

What time is check-in at Hilton Richmond Downtown?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hilton Richmond Downtown?

Free parking is not available at this hotel. Valet parking is available for USD 51 per night.

Does Hilton Richmond Downtown have a pool?

Hilton Richmond Downtown features an indoor pool. Guests can enjoy pool access from 10:00 AM to 10 PM.The pool will be unavailable from February 9 2026 to February 19 2026 (dates subject to change).

Does Hilton Richmond Downtown have a restaurant?

There are 3 onsite restaurants, offering options like Italian cuisine, happy hour, and light fare.

Does Hilton Richmond Downtown have a spa?

There are no spa services available at this hotel.

How close is Hilton Richmond Downtown to downtown Richmond?

Hilton Richmond Downtown is 0.1 mi away from Richmond.

Hilton Richmond Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 553 out of 1001 reviews
Rating 8 - Good. 210 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Erik

Stayed 1 night in Dec 2025

6/10 Okay

Erik

Stayed 2 nights in Dec 2025

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Staff & service
Staff for the most part is just ok. I've had better customer service in alot of places not named Hilton. Charging someone 21 dollars for a breakfast that would be free at a lesser establishment is criminal. The menu in general is just limited. The room was clean but noisey and in 2025 can we not have curtains that keep the light out?
Stayed 1 night in Dec 2025

10/10 Excellent

Jin Hwan

Stayed 1 night in Dec 2025

8/10 Good

Catherine

Business traveler
Liked: Cleanliness
Nicely updated considering the age of the hotel. I could not get hot water at the sink or the shower. The food service at the meeting was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Dec 2025

8/10 Good

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
Clean and super
Stayed 4 nights in Nov 2025

8/10 Good

Eileen

Stayed 1 night in Nov 2025

2/10 Terrible

Claire

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Broken elevator, no room service, poor service in the restaurant on our first night (40 minutes for one drink), second night was better. The manager on duty came over to help out and listened to our complaints. She was great. Check was ok; valet and bellman were nice. Trying to check in and ask for our room, we were greeted by an unhappy employee. Our room was serviced by emptying our trash cans...the bed wasn't made, and we only got one towel. Asked for an additional towel, and that came hours later. No vents in the bathrooms which just made them hot and wet....and the doors just slam closed. Our one room the bathroom door didn't even close! The staff was nice, but overall, one of the worst hotels I've stayed at in a long time.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sammie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are exceptionally clean and decor is very nice. Spacious room and business friendly. I will stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Bert

Stayed 1 night in Nov 2025

6/10 Okay

Juan

Traveled with family
Liked: Room comfort
Upon check-in we were told the hotel was overbooked and the front desk tried to persuade us to cancel our stay that we had paid months in advance for. We were then told that we would be given a smaller room than what we had reserved and paid for. All of this because we simply booked through a third party. For our inconvenience, we only received complimentary breakfast for one morning of our stay... Not a fun way to start your stay and absolutely not a way to treat guests, especially those who secured their stay months prior. Cleanliness was average, maintenance is needed a few places throughout the hotel, valet parking is very limited, the beds are very comfortable, breakfast was good, location was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice!
Stayed 2 nights in Nov 2025

4/10 Poor

Sarah

Disliked: Staff & service
Stayed 2 nights in Nov 2025

4/10 Poor

Cerrianne

Traveled with family
Disliked: Property conditions & facilities
The front desk staff were very friendly at check in. Room service is hard to navigate, and menu for this was inaccessible. We just kind-of asked the staff over the phone if they had certain types of entrees. The shower was broken with low water pressure. Water was then cold or lukewarm. Handle of closet was completely broken. The hotel just looks like it needs some TLC to charge the prices we paid. We ended up leaving after one night because I didn’t want to bathe our kids in the stained, barely working tub. The beds were clean and comfy, though!
Stayed 2 nights in Nov 2025

10/10 Excellent

Natasha

Stayed 1 night in Nov 2025

10/10 Excellent

Valeta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The downtown location was convenient. The hotel room was clean and the staff was courteous and friendly. The restaurants offered a variety of delectable food items.
Stayed 2 nights in Nov 2025

8/10 Good

Patrick

$50 valet parking
Stayed 1 night in Nov 2025

10/10 Excellent

Ashby, big island

Stayed 1 night in Nov 2025

4/10 Poor

Molly

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The room was dirty. There was dust everywhere and the bathroom door was broken.
Dust all over the walls
The bathroom door was crooked and would not shut.
Stayed 1 night in Nov 2025

10/10 Excellent

Caroline

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at gather & hem was delicious and open late for when I got back after a concert!! Staff was so attentive and very helpful. Super nice place to stay. Loved the high ceilings in the rooms.
Stayed 2 nights in Nov 2025

8/10 Good

Harold

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Excellent Room!
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Stayed 1 night in Oct 2025